The best experience I had during my Japan trip. The staff was beyond incredible, the swimming pool was great, the rooms were spacy and very comfortable... Not to mention that we could choose between breakfast and lunch everyday, which were both delicious! The cherry on top was that we could go FOR FREE to the Busena Terrace, south west of Nago, with a bus departing from Naha Terrace. We had access for the whole day to their swimming pool, private beach and other services... It was the best day we had in Okinawa. If you can afford it, this hotel is amazing!!

The hotel was super nice, very spacious, light, clean. They had 4-5 restaurants on size, very high quality food, some of the best I’ve had. And some very good buffet breakfast and lunch. They had a piano player for some of the evening, and the music spread through the spacious lobby and restaurant floor and bar. The evening bar was super cozy , very nice style. The hotel felt very calm and quiet. There is an Asian shopping mall about 2 min walk from the hotel. And about 15 min walk to kokusai dori street. The restaurants and cafe was also beautifully designed with overlooking greenery and garden spaces. The bath tub in the room is a big plus for me. The gym has some weights and running machines and stuff, nice design. All in all it was a very beautiful serene place, and I travel all over the world, it was one of my favourites.

Hotel is located in a quiet part of Naha, but you are able to be at Kokusai Dori Street in a 15 minute walk. It is great that you can not only use the facilities of the Naha Terrace, but also the Busena Terrace (which is located near the beach). Breakfast is delicious.

It is unfortunate that the hotel only uses blinds for window covering. We could not get a good night sleep due to the light and missing of black-out curtains. Their solution (taping paper in front of the windows) was not sufficient. It was not properly installed and we lost all view outside (we knew this and agreed to it). Hotel would get a 10 if they would simply add black-out curtains. It impacts the rating a lot since the core business of a hotel is providing a night sleep.

The hotel was very elegant and I loved the silver service breakfast in the beautiful garden terrace, the Library Bar, the evening pianist, the pool area and the Spanish restaurant!

My room was a little dated but the decor and elegance of the rest of the hotel more than made up for this!

We have had an amazing stay! The hotel's location is unbeatable, and the staff are truly exceptional. They're some of the friendliest, politest, and nicest people I've ever encountered. Their warm hospitality made our experience unforgettable.

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Everything. Staff was friendly & extremely helpful nothing was problem. Room was exceptional and the whole place had such a lovely feeling about it .Had room service 1 night and the whole experience from food to the delivery was done so well throughly enjoyable .

The staff were very helpful , due to work start time staff made breakfast to-go for me

Additional cost for parking, and breakfast starting at 0700

Very spacious room and an extremely clean and luxurious bathroom. The room also had a nice view of the city, and every staff I encountered during the stay were very nice and helpful. The breakfast was also exceptional with wonderful options.

Nothing

The location was great, the facilities had a nice antique vibe, and everything was comfortable!

It's a bit disappointing that the windows aren't double-glazed, so you can hear some noise.

Beautiful setting for adults, not best for children. But cleanliness, service and assistance were outstanding. Highly recommendable, great value for money. Location is great too.

Could have more activities and areas for small children and better restaurants