A great hybrid experience of the Japanese Ryoken and a western hotel. The meals were traditional Japanese where you were given the option to wear kimonos that were provided. The staff was very friendly and made every effort to communicate with pretty good English. Location was amazing with a beautiful view of Lake Chenzuji along with a tori gate. I would recommend renting a car to get around the whole Nikko area easily. Rooms were very clean with comfortable beds.

The trees were still brown in April at Lake Chuzenj and snow on the ground in some places but it was still beautiful for the shoulder season.

Lakefront and near the bus stop and the falls. There were 2 onsens each for men and women. One regular hot spring and one with minerals. There were robed and kimonos and slippers for the guests.

We had a room with a semi outdoor private bath. In order to keep the bath private and not viewable from the street, they made a wall which pretty much blocked the beautiful view of the lake. And much of the light.

Amazing hotel ! Great staff, the room was spacious with all amenities and a fantastic view on the lake and the Torii gate. Close to everything : supermarket, laundry, bus stop, boat and bicycle rental, and hikes. Oh, and great Onsen to relax after a whole day out Just beware of the local restaurant closing very early, book your dinners around 5.30pm or 6pm

Nothing Everything was great

The breakfast was an amazing assortment of traditional Japanese breakfast items including mackerel, udon, rice bowls, etc. The view from the room of Lake Chuzenji was beautiful. The onsen was very relaxing - we went in early March and it was snowing on the onsen but it was still perfectly warm. The staff were kind and accommodating.

Beautiful room with an incredible view. Amazing dining experience for dinner and the staff were very polite and helpful.

Had an issue working out thermostat in the room which meant it was very hot until a member of staff sorted it for us (it may have been us being stupid not being able to work it tbh!).

Loved everything about this property. Peaceful and beautiful location. Really professional and lovely staff. Dinner and breakfast was divine. The rooms are perfect, great view of the lake, onsen in room, spacious and really beautiful and clean.

Amazing ryoukan breakfast and dinner which changed slightly each day. Great location right infront of Lake Chuzenji. And each hotel room had a great view of the lake. Nearby walk to main bus stop routes. Great staff and meal service!

A/C in the room was centralized and could not be controlled from the room. Only blew hot air during winter, so we had to ask for some extra standing fans as we still needed some ventilation in the room, as windows could not be open. Hotel was happy to provide fans though.

This was one of the most beautiful rooms we've ever stayed in. We booked a Japanese style room with an open air bath on the balcony and it was incredible. The dinner and breakfast were also delicious and the staff were really friendly. Right by the lake so it's a great location as well!

We had a room with private onsen and it was amazing. Breakfast and dinner were quite a spread and delicious. The staff were fantastic! Location is great to access many hikes and near waterfalls. The hotel is just across the lake. Bus stop is also a 2 min walk away.

The room was spotless but had signs of wear and tear.

Extremely friendly staff, amazing lake views, excellent food and great onsen. The best hotel stay during our 3 week trip in Japan.