A great hybrid experience of the Japanese Ryoken and a western hotel. The meals were traditional Japanese where you were given the option to wear kimonos that were provided. The staff was very friendly and made every effort to communicate with pretty good English. Location was amazing with a beautiful view of Lake Chenzuji along with a tori gate. I would recommend renting a car to get around the whole Nikko area easily. Rooms were very clean with comfortable beds.

The trees were still brown in April at Lake Chuzenj and snow on the ground in some places but it was still beautiful for the shoulder season.

The breakfast was an amazing assortment of traditional Japanese breakfast items including mackerel, udon, rice bowls, etc. The view from the room of Lake Chuzenji was beautiful. The onsen was very relaxing - we went in early March and it was snowing on the onsen but it was still perfectly warm. The staff were kind and accommodating.

Beautiful room with an incredible view. Amazing dining experience for dinner and the staff were very polite and helpful.

Had an issue working out thermostat in the room which meant it was very hot until a member of staff sorted it for us (it may have been us being stupid not being able to work it tbh!).

Amazing ryoukan breakfast and dinner which changed slightly each day. Great location right infront of Lake Chuzenji. And each hotel room had a great view of the lake. Nearby walk to main bus stop routes. Great staff and meal service!

A/C in the room was centralized and could not be controlled from the room. Only blew hot air during winter, so we had to ask for some extra standing fans as we still needed some ventilation in the room, as windows could not be open. Hotel was happy to provide fans though.

We had a room with private onsen and it was amazing. Breakfast and dinner were quite a spread and delicious. The staff were fantastic! Location is great to access many hikes and near waterfalls. The hotel is just across the lake. Bus stop is also a 2 min walk away.

The room was spotless but had signs of wear and tear.

This was one of the most beautiful rooms we've ever stayed in. We booked a Japanese style room with an open air bath on the balcony and it was incredible. The dinner and breakfast were also delicious and the staff were really friendly. Right by the lake so it's a great location as well!

The view of the lake from the room was incredible. Dinner and breakfast were both outstanding. Service was warm and friendly. The private onsen on our balcony was definitely the best thing though.

I found the bed to be quite hard and uncomfortable, and the temperature in the room was way too hot. We turned the thermostat way down but it didn't seem to help. The room is starting to show signs of age (worn cabinets, old carpet with some stains, etc).

My wife and I had a great time at Hotel Hanaan. Service was excellent, the food was AMAZING and rooms offered such a beautiful view of Lake Chuzenji. Onsen was great as well. Overall the stay here exceeded expectations and will definitely stay here again if we visit Nikko in the future.

NIL

Extremely friendly staff, amazing lake views, excellent food and great onsen. The best hotel stay during our 3 week trip in Japan.

We took the room with an attached onsen and it was so lovely. The huge window overlooked the lake, just like a beautiful picture. On top of that, the staff were attentive and took time to introduce the room, introduce every dish we had for dinner and breakfast.

Nothing.