Sincerely this was an incredible hotel. One of the best I did in all my ski travel. Expensive maybe, but it Worth it. I rent a car so the distance was not an issue. 5 min ride to hirafu village. Free parking at the hotel. Parking for hirafu mountain was not an issue at all, if you arrive before 9am you will have free parking. Everything is easily accessible by car, and the hotel is well located. The rooms are really spacious and beautiful. You have everything you need. Bedding is comfortable (I love the tatami experience). From the bathroom to the living room they provide everything. EVERYTHING IS NEET!! So much natural light in the room. They offered laundry machine free of charge on every level, with free drying till 22:00 pm. Also really convenient. WiFi not the fastest but do the job. Breakfast is very good (not fabulous) you have a variety of japanese and American food. They provide ski storage also. And it's hot enough to DRY your boots over night (a lot a place don't do that) The onsens are perfect and open to 11pm, so that's fabulous. I highly recommend this place. You'll have an amazing stay in Niseko. Thank you for this incredible experience.

Very nice facility. Room sizes are realtively large for Japan standard and equipped with Kettle, microwave, plates and cuttelry to allow you to eat in the room on some occasions. If you are layzy, the restaurant has a nice menu. You will love the relaxing Pnsen after a long day of ski. A free shuttle drives you to Niseko centre and brings you back.

Miru is a 6-10 minutes drive from Niseko centre and ski lifts. Niseko Village is approximately same driving time in the opposite direction. The shuttle is there, but if you drive, parking in Niseko is sometimes a struggle. Avoid the rooms next to the laundry. Even if the operating time is 7 to 22. You don't want to be woken up by the washing machine.

very spacious room for 3 pax - pretty decent dry room for our gears (but it does get full fast during peak season) - helpful staff (Ede) - pjs were provided - Mt Yotei view - public shuttle right at the door step + Miru own shuttle to take guests to Annupuri - public bath (it would be better if it was an onsen!) - in between all 4 resorts (we drove, so it took 5 mins to Hirafu & 10-15 mins to NV & Annupuri)

We stayed for 8 nights, but the breakfast barely changed much in the menu. By the 3rd day, we were hardly eating any of the hot stuffs. It would be good to switch menu every 2-3 days.

- comfortable area for family of 4. - room are clean and well maintained. - 2 vanity sinks are useful as we have 4 people - microwave is great & come with cutlery eg plates - free laundry & dryer is great - breakfast has enough choices of western & Japanese. - luv the outdoor onsen. - no amenities within walking distance but free shuttle bus and Miru Shuttle bus is doorstep. Very convenient. - pickup fr HIRAFU welcome Centre is great. - storage for ski & boots are gd.

- frequency of the Miru shuttle bus can be more frequent. - the in-house restaurant should serve ala carte menu and not just set dinner. Hence we did not eat there.

Very spacious room with lots of room for luggage. Room was maintained well every day, the bathroom was nice with good amenities. Cool pajamas included and lots of guests were wearing them around the hotel and to breakfast. The breakfast was really nice, but after a few days the lack of variation got a bit boring. Really convenient shuttle bus and information for the public buses that came right past the hotel for easy travel into Hirafu. Hotel staff were helpful in informing us about ski rental and the location of key places on the provided map. Free laundry machine usage! The hotel provided a nice room to keep ski gear in. Free onsen (heated public bath) that was great and rivalled the paid ones I tried.

The laundry machines were weirdly hard to use, and we had issues drying our clothes even after multiple runs in the dryer. Ended up with hot wet clothes that followed us to the next hotel :') Flattest pillows we've experienced so far out of 3 hotels, though pillows on the flatter side seem to be the norm for Japan. Travel to anywhere but Hirafu was a mission (like the Niseko town which was recommended for onsen but we found out had nothing else going for it), though this isn't an issue with the hotel. Neighbours mentioned that use of the laundry machine made noise on their bedroom wall, another resident mentioned a view of the road while we had a great tree landscape. Seems to be luck of the draw what room you get, though the cons definitely don't outweigh the pros.

Location only 5 minutes drive from hirafu. The log is amazing. Have everything you needed, beautiful view 😍

Housekeeping is so loud, phone ring none stop while providing Cleaning and talk so loud. They didn't really pay attention to their Cleaning they end up leaving the bins without replacing the bag and leaving them in the middle of the room. Some day, there is no PJ for the number of people inside the house, and I have to call up for more.

Breakfast was great. Lots of variety but from a Westeners perspective an odd variety with fish and soup. No pancakes or waffles to be seen and only 1 variety of granola and yoghurt. Onsen was beautiful to be in during the snow storm Our room was a great size and I loved that there was a decade coffee pd. Thanks heaps for that.

The reception staff seemed to only offer 1 option for things such as a cheap dinner, travel back to New Chitose. It felt like there might be kickbacks being taken or a relationship with the providers that were suggested.

It’s very spacious, beds are comfortable and cleaning was very on time. Shower was powerful and comfortable. The chalet has parking just outside so very easy if you hire a car to go to the skiing lifts.

There’s a constant bad smell coming from the master room bathroom. Downstairs is colder than upstairs which makes it hard to dry all the gears. We also found a couple of dead stinky bugs by the landing which is a bit concerning.

We had a pleasant 4 night stay at Miru over New Year’s Day. Room is spacious and efficient. We especially like that there is a laundry room for every block shared among just 6-7 rooms. Staffs are very helpful and friendly. Good spread for breakfast with western and Japanese options every morning.

WIFI is pretty weak. Given the location of the hotel, there can be more shuttle bus frequency from Grand Hirafu Gondola, especially around 3-5pm when the ski lifts close and ski lessons end.

miru exceeded our expectation in every way. from the get go, the front desk staff spoke good english and offered to help carry luggage as our room is on the second floor and theres no lift. maybe its the low season, or the hotel rooms are well scattered across the compound, generally hotel is relatively quiet and feels very zen. our room is clean, spacious, cozy. onsen is not big but beautiful, with an outdoor onsen overlooking the mountain. 🥹

nothing