Very happy with our stay at the Sapporo Prince Hotel. The rooms are small, but large enough (compared to others) to be able to unpack 3 suitcases. The beds and pillows were extremely comfortable and the room was very quiet and dark (during the night), which provided a great nights sleep. Staff were wonderful, and very helpful. Taking bags to the rooms etc. Relatively well located, we walked down Odori Park to the TV Tower and Clock Tower. We had a nightcap at the Sky Bar, which had amazing views of the city at night. However, you do have to pay a small fee after 5:30pm (added to your bill) approx. 8AUD p person. Personally we thought it was worth this, excellent cocktails too.

Sadly we didn’t use the onsen during our stay (there is an extra charge to use this). The female inside onsen had a risk of legionnaires. The female outside onsen was available to use, but I believe it is quite small. Although the male onsen was available my husband was put off by the legionnaires, so decided not to use it.

The bus from the airport stops at the hotel which is very convenient for us because of our heavy luggages. It is accessible in bus and train station and even the streetcar is just a block away. The breakfast has a variety of food of choices, though everyday is the same in our whole stay. Nonetheless it's good! The room is a bit cramped but manageable. We stayed at a twin bed room, i like the city view from our room. The onsen is good too and has free amenities.

I bought a coffee in the cafe inside the hotel for take out but I stayed at the at their couch, the staff in the cafe informed us to leave the premises inside the lounge because our coffee is for take out. That's absurd and inappropriate because the fact is we bought the coffee inside the cafe. Rude! Very rude!

Here’s an elaboration tailored to your style: "This hotel is in a great location, very close to the shopping area and Odori Avenue, where we enjoyed the beautiful New Year light show. We also had a wonderful time enjoying the buffet at the hotel. The breakfast buffet, which was included, offered high-quality and delicious meals. Of course, they also served good wine to complement the experience. The main dishes were quite impressive, The desserts seem to be a bit too simple in presentation. The hotel staff were attentive and provided prompt service

.Minor Communication Gaps, the hot spring requires an extra charge of 1,000 yen per guest. Unfortunately, I was not informed clearly that this fee covers the entire four-day stay. Because of this, I returned the hot spring card after only using it once, thinking I would be charged each time. A little more information about this would have been helpful.

The hotel was nice and clean. We had breakfast and the restaurant was not too crowded. They had reasonable selections, including western style and Japanese style. Room was clean. We could take a bus to Shinchitose airport outside the hotel.

The beds were a little too soft. Our back (my young daughter and myself) hurt after sleeping on the back. It was far to the Sapporo station or busy area by walking. They provide shuttle services but we were told the number of seats were limited, so we did not use.

Breakfast and english service staff

Smoking smell in non-smoking room a

Very nice club room, spacious and comfortable. Toilet is not in the bathroom, spacious bathroom and amenities. Personnel very helpful and taking good care of clients. The lounge had a good variety of juices in a fridge, including beer. The lounge was very nice very nice space with good views of the surroundings but not particularly cosy. The lounge person were extremely professional and nice.

Limited offerings in the club lounge, focusing mainly on salads in the evening, there was cheese but no bread, red wine could have been a little better.

Room with a view. The separately-paid for buffet breakfast and dinner. A really nice, trainee who speaks English and is very kind and helpful.

Not getting to know the guests well. We stayed for 6 nights and each evening we had to go through a routine of asking at the reception for our room pajamas and different staff reacted differently every evening. Food was great but so were the prices. Lobby was not exclusive and onsen was not good experience with some rude and vulgar tourists.

2 rooms were booked on Executive Club level . One room was very noisy as it was closest to the road where many emergency vehicles with sirens travelled. Staff at the main reception appreciated the problem & another very quiet room was provided. We really appreciated the care & thoughtfulness shown to us.

There was not anything we didn’t like.

Sapporo Prince Hotel is a nice hotel located less than 10min walking from tanukikoji arcade street and various other attractions such as Odori park, although a bit farer to the station that require a change with the metro line. Breakfast is buffet style and quite vary; there is public bath available in the hotel but note that there is an extra cost (daily) to use it. Room is on par with Japanese standard and comfortable. Staff cordial and available as ways in Japan

We use the hotel as a base as we can leave the luggage at the storage when we overnight in Otaru and Noboribetsu. The bus stops to those town are not far from the hotel. Hotel has scheduled shuttle bus to Sapporo station but i think only between 7:30am to 17:00. Going back to the airport, bus doesn’t stop at the hotel. The closest stop is around 15 min walk. Unless you can take the shuttle to Sapporo station, the stop is at the south exit . Lawson convenient store is just across the street

Room is very small for 3 beds. Hard to open the luggage