right in the center of Tsukuba, at a short walking distance (5 minutes) from the railway station. The room is hvery pleasant with a large bed, a high-standard bathroom, a corner with a desk to work and another corner with an armchair to relax. And all the little details making the difference are there (for instance a fridge, a kettle, nice cups, a comfortable bathrobe). Well isolated from the sounds around. The assurance of a good sleep.

Note: the air conditioning is monitored globally, sometimes a bit too cold, but it can be tuned at the command panel (that is, the clock) on the bed side to reach the perfect match.

Location onto the wonderful Tsukuba walking area was perfect for strolls to the parks, a huge selection of restaurants (we liked the very-traditional-Italian style Pizza place at the end of the park with the Space Museum, grocery just opposite, and immediate access to the train/bus stations (hence a direct bus to Narita Airport; or a fast train to Tokyo). The hotel has 3 restaurants (upscale Chinese, and 2 Japanese); but I only tried the Japanese one. We will stay here again next weekend before going to Narita; and then we'll try the breakfast. Bit pricey, but we'll see if the quality/selection justifies it.

All seemed fine; and the staff were eager to help with any problems.

This was our 2nd stay in 10 days. This time we had an incredible breakfast -- the best omelette that I've ever had -- and tried to sample about a third of the huge number of other options. During the previous evening, I had a delicious beef dish at the "Chinese" restaurant, one of the 3 eating options at the hotel. Not sure how "Chinese" it was-- I've never had such a beed dish during my various stays in different parts of China -- but it was also melt-in-your-mouth; and the service made one feel like a king. The deep-bath came with a packet with a dry bar of "bath bar", which dissolves in the water turning it fragrant and a bit blue. That was fun; and you smelled nice (faintly) afterwards. The hotel is perfect for regional train and bus connections from the adjacent main station complex. It is also a short-walk from parks that have rotating free exhibitions; and a superb public library.

The pillows were not as soft as I prefer; and I wish there was a coffee option in addition to the powdered green tea.

Location was good as it was near to all the amenities. The parks were near to the hotel too, very convenient to take a stroll. The air con was very good as the weather was hot during our stay.

The security of the hotel was questionable. Anyone can take the lift and move up the rooms.

We had a great experience with the staff. In particular Sakauka who went out of our way to make sure we were looked after and comfortable. She was definitely amazing at her job

The pool was not in service as it was out of season. Definitely coming back in summer

The location 2 min. walk to Taukuba central bus station which has a direct bus to Narita airport, and the train which we can use to travel to Tokyo.

The difficulty in the communication with staff due to the less possibility to speak English.

The hotel was a shot walking distance from the Tsukuba Express train station. We had a large comfortable room with twin single beds, a couch and desk. The room was very clean and functional. The staff was courteous and efficient.

None.

The location is excellent. The staff is very welcoming, warm and accommodative. We reached 2 hours late, at 11.30 pm in the night. The reception person welcomed us warmly so late in the night and told us how he was just waiting for us to check in.

We had to pay for the bicycles. It was not free. But the cycles were in excellent condition.

Excellent location very close to the train station and buses. The breakfast buffet was fantastic with lots of options and fresh fruit and vegetables. Sweetest oranges I’ve ever had. Staff were exceptionally kind and friendly to my young son.

I wish there were onsen facilities in the hotel, but this is obviously beyond their control.

The staff at reception were very helpful after I had lost my laptop at Narita airport - they were able to contact the lost and found prople for me.