We wanted to stay in the AB hotel because we are Evangelion fans and it was our whole reason to visit Ube, it's within walking distance from the famous station and has a Lawson very close so it was a great stay.

Room temperature could have been better and the bed was a bit stiff but other than that it was a good stay.

Staff were super friendly and helpful, laundry did a good job washing and drying, breakfast was alright, had good options. Close to the train station, and busses. Close to my favorite Indian curry spot too.

I felt like I wanted more american styled scrambled eggs, and every time they made the eggs or reheated them for me they were still very runny.

Strategic location, closer to bus/train station, awesome breakfast selection, friendly staff, clean, good facilities, Wifi services and we were allowed to check in early at no extra cost

An upgrade will help to offer new power supply sockets for international travelers, new USB ports, the temperature for water seems to be set to warm mode, would help if there are movie selections included in the package, the mattress may need replacement soon

Facilities were great! Onsen was bonus! Location, across from station was handy.

Beds were hard. I know we are in Japan, but they advertise Japanese and western breakfast, and it was almost all Japanese. Not suited to fussy kids.

Good to have warm meals and drinks and several choices.

Have only one elevator and very slow.

cleanliness and newness

size, but considering the price, can't complain.

Helpful staff ..

No dollar to yen exchange in yamaguchi but hotel was helpful

It was close to the train station and very close to the bars and restaurants.

The bathroom was slightly dirty, and there were no fruits at breakfast.

Close to Ube-Shinkawa station. Convenience store just across the street. The hotel isn’t very old so everything was in good condition. Staff at breakfast were very nice.

Staff demanded my passport at check-in. As a foreign resident, I am not required to show it. Neither am I required to show my residence card. Please train staff that foreign residents are not required to show ID. You already know I am a resident in Japan because you have my address on my booking and I have just written my address on the check-in sheet you watched me write. If you need to see proof of address, then please ask for proof of address. Passports don’t carry addresses! It just creates a bad atmosphere at check-in.

Hotel is near the station and the room was clean.

The breakfast was very limited and we had to wait for a seat 10 minutes in the morning.