The food was terrific; we don't usually like buffets, but this one was copious and well-done. The room we had was an upgrade, because the front desk couldn't find our reservation. It was very comfortable, though with the desert location, it would have been hard to keep the rooms completely sand free, which it wasn't. The staff was courteous and helpful, though not particulary friendly.

I kept comparing this facility with a Berber camp we stayed at in Morocco. In comparison, this facility was a bit stark. Functionally, though, it was perfect.

Wonderful hosts, especially Osama who organized all of our expeditions. Nice pool - very refreshing in the heat of the desert. Good food. Staff went out of their way to make our stay very special and we appreciated their efforts.

The property is not actually in the Wadi Rum protected area as I was lead to believe. Internet didn’t work.

I want to thank the very nice guy at the reception desk who upgraded our selected tent to a fantastic superior luxurious bubble tent. I had a king size bed, with a very comfortable mattress and lot of pillows. In the bubble there is an ellipse shape skylight which allowed me to see the stars, while lying. There is a side window, with a very beautiful curtain. There is also a very comfortable sofa. Two very fancy Syrian style chairs and a coffee table added on beautiful decoration of the tent. Also, the several wall-mounted light fixtures gave an excellent warm light in the tent. For a tent, I was astonished to find that there were 6 socket outlets, which were very useful, because they allowed me to charge my two mobile phones and my smart watch. in several 5-star hotels, you don't find such a big number of socket outlets. Socket outlets are very essential, because they allow you to charge whatever items which need charging, because now a days, we carry many items which need frequent charging. The tiled floor was very clean. Now let me tell you about the shower. It has a rain head shower with a pressurized water, plus a hand shower and guess what, 6 side spouts which massage your back and chest. you don't find such an expensive and luxurious shower mixer in highly ranked 5-star hotels. I have to add that there was a very efficient WIFI, as well as a wall type air-conditioning unit. When you come back from a camel ride or a four-wheel ride, you relax in the very nice and clean lap swimming pool. The ZARB mutton, chicken and rice, which was imbedded in the soil, surrounded by hot coal, was removed from the soil, in a very nice show like thing. The buffet dinner was versified and very rich, all kinds of salads, hoummos, hot dishes and the ZARB mutton and chicken, as well as the buffet rich breakfast, with all kinds of eggs, jam, cheeses, not forgetting the thin bread SHRAK, baked fresh in front of you. The waiters were very polite.

NOTHING.

everything was great from the first person Osama who met us at the reception till the checkout, staff were friendly and helpful even they walked more than the extra mile to make your day! Mohanad the guy on the pool was great and very responsive to the guests needs. the place itself has an outstanding atmosphere especially the night event next to the pool. well organized and strongly recommend. thanks Rum Oasis team for the memorable stay and special thanks to the owner for choosing such an amazing team.

nothing to mention

The camp site is nice and clean. We got an upgrade to a very nice and spacious room. If you're looking for a desert feel though you might not get it there. You don't have a view over the desert, it's more between rocky mountains, The pool was clean and super nice, at night it was very pleasant to sit around it. Food was excellent, very varied and very delicious.

The camp next door was very noisy.

I love the homy feeling of the place and the food so good. The luxury bubbles are so recommended. I enjoyed the pool! A little too cold for my liking but I loved it. The place is not too noisy which makes it so peaceful.

I didn't like that there was no lunch unless u asked for it. You will have to ask about food when u check in so you know how u will manage.

very friendly staff nice facilities clean

everything is amazing in this place , we arrive in the afternoon and we have very tasty lunch , easy checking in and we had wonderful tour in the desert the room were beautiful and so comfortable the Bedouin dish was amazing and I won’t forget the taste of it very friendly stuff with high response i highly recommend this place

The kindness of the staff, the Bubble immersed in a dreamlike scenario, the abundant and excellent meals, cleanliness and order.

The Bubble was unfortunately very cold and sleeping was also an experience in itself.

every thing is great

more activities at night