The team went out of their way to sort out a few challenges I had. They listened and resolved within a very short time. I was grateful they brightened my day and made my stay very good.

The hotel is getting more popular obviously due to their good services, so on my first night it was a bit overwhelming for some areas but they managed well. Just boost staff if need be so you don't compromise on quality of service.

Variety served at breakfast and set up is done on time. Timely service especially in preparation of the eggs of choice. Adequate staff on duty so no delay in waiting.

I did not have any negative experience in this property. The staff, food and rooms were all good. The staff are quite warm and friendly. The standard room is quite small, so for anyone who likes more spacious room consider choosing another room.

Cynthia was absolutely amazing. She arranged everything. I asked for flowers, fruit, drinks, and flower petals in the room. I asked to book the hotels airport shuttle to go to the airport in the morning.book a table in the restaurant upon arrival. And a pack lunch for the flight. All of this Cynthia and Bridgit organised to perfection. I've travelled to over 16 different countries, and I have to say The Selella Resort service is the best by far. Thank you so much. I hope to stay again soon.

We couldn't stay longer.

Location is convenient at first I thought it would be noisy as the location is next to a main road but the night was quiet and peaceful. The room was clean and comfortable.

I had an early morning meeting, expected breakfast to be ready by 6.30am but set up was still going on at 7.00am. Would have loved to enjoy the buffet breakfast, had to settle for an omelette and tea.

Very friendly and helpful Staff. The property is very clean and well protected. Safety is paramount. Rooftop is excellent. Allows a 180% view of the Lake Victoria. Very nice place to be.

The choice of pellows are very limited. They provided only the hard pellows. I suggested to the staff, that they should make an effort and offer customers "soft, medium and hard pellows". Other than that, we enjoyed our stay at Selella Resort.

The room was comfortable and the staff were very helpful. The music choice at breakfast was very suitable for us (gospel tracks)

On the first night we were given a room at one end of the hotel, unfortunately there was a night club right outside that played very loud music until 4am...not something the hotel can control. When we mentioned it they immediately moved us to a room.as far away from the night club as possible. They are renovating the rooftop bar and I think this was impacting the hot water supply

Amazing location and excellent view of the lake Victoria 👌 Nice staff 🤍🙏

Some mosquitoes in restaurant and reception.

New hotel, extremely clean & comfortable. Staff were very welcoming, helpful & went above and beyond to ensure we had a good stay. My mother was thrilled to find a “fluffy” towel for the first time since leaving home! And the roof bar was an added bonus.

Nothing - it was all wonderful!

The cleanliness. friendly staff

the bathroom shower drainage is poor. while taking a shower, the whole bathroom floods with water .Room 309.

Staff was extremely helpful and courteous. location is central hotel is new and clean.

TV didn’t work, I’m sure I could have gotten assistance with this but I didn’t need to watch it.