Comfortable and big room. Excellent breakfast, with Vietnamese and western food combined.

Musqitos in the bathroom and outside. Pretty far from anything interesting

I arrived early around 8 o'clock to the hotel after 11h night flight. I have been told my room is still not ready that's why they can not give me the room, then they said, if I need a room I need to make early check in and this is something I did not appreciate it. Also when I got the room, there were lots of long hair everywhere in the room, so I had to mention that and clean it on the next day.

Everything was as good as you can expect from a high quality hotel.

I booked the property at a late hour (around 21.00-22.00) and my booking was not available at their system immediately, so I had to wait more than an hour to check in my room. The staff was helpful but they should solve this issue for future late bookings.

Beautiful hotel!! Great location to a lot of local food and there is a coffee shop and McDonald's across the street as well. I really enjoyed the view and how soundproof the room was, especially since it's located on a busy main street. The staff was kind and very professional. The hotel was clean and modern with great internal food/drink options. The bathroom was great and the best one I've experienced with the options available for the bidet. It is not a regular hose spray like others I've seen as this one is a little more technologically advanced. The bed was super comfortable and the room was a nice size.

They were still doing work on the gym (a small part of it), spa, and children's play area.

Big rooms big tv good service from the front desk team and other crew

i had a problem with the executive lounge but after talking with the service manager everything has changed for the best so this hotel care about their customers and worth the 5 star

Definitely value for money. Good hotel, nice buffet, nice room very big in general standards. The bathroom is also big. The service of the people is amazing

The location is not the best. Outside old quarter and in a noisy traffic intersection. If you like a quiet room you need a high floor room, then the situation improves

As expected, it was clean, comfortable, easily accessible and the staff were very pleasant. The breakfast was very good and every Asian cuisine was represented besides the normal English breakfast.

Everything was perfect

We enjoyed our stay at the hotel. The rooms were comfortable and designed well. The staff friendly and very helpful and the central location made getting around easier.

Nothing to pick on.

The hotel is at a very prime location in Hanoi, close to big shopping malls and a quick Grab away from Old Quarter. Its a very stylish and modern property with great amenities and very welcoming staff.

Efficient reception and generally a very congenial hotel. Breakfast was good and the staff were friendly.

The in-room electronic safe didn't work and some drawers wouldn't fully close.