The staff was so friendly and got us checked in super quickly which was such a relief after having a terrible experience only an hour before at the Motel 6 down the street. The room was spacious and the tub had jets which was a nice surprise! The luggage carts provided made it easy for us to get our stuff to and from the room even with us being on the 4th floor. Breakfast is provided and was honestly very good and its located in a good spot with food and stores very close by! overall this place really saved our trip and we had a great time staying here!

The property isn't the newest building or super updated, but honestly, it wasn't that terrible, although our bathroom door didn't lock

The staff was exceptional! I had so many annoying questions and things happen during my stay & the staff helped me no matter what. I haven't this great of customer service at a hotel in a long time. Staff was 10/10 and the room was very much worth the price. I very much enjoyed my stay.

That I couldn't swim lol but it wasn't there fault it was due to the high winds getting dirt in the pool. Other than that everything was great.

The selection for breakfast was exceptional, considering it was free continental breakfast. Staff was lovely and very accommodating.

There’s not much that could be done for it since it is hard to control humidity but circulation in the room was a bit lacking with the air conditioning. Room felt muggy during the night.

Staff was great! The shuttle took a while to get us from the airport, but it worked out great! The room was very clean. The living room area smelled like cigarettes a bit but the bedroom didn’t and it was separated with a door. The linens were very very clean and pressed and that’s what I mostly like about it. And the bathroom even though a bit worn out, was squeaky clean all the corners and all! Breakfast was very good with fruits and bagels and waffles. Juices and coffee. A great last minute find for our budget.

Its clean and very accommodating.Good Staff especially the receptionist his name is Kelvin. He is very friendly and nice to talk to, He welcomed us with a very good smile and made us feel that we are welcome. He answered our questions very politely, He got the good standard to manage the business. He gave us assurance for our safety. Thank you kelvin! We’ll definitely go back there again. 😊

Nothing

This was my 2nd time staying here, this time on the 3rd floor. The room is spacious, the bed was comfortable with plenty pillows & blanket. Room has a refrigerator, microwave, a Keurig, and love seat. TV is updated with cable channels. Breakfast available from 6:30-9:30am.

The refrigerator in my room kept making loud noises which kept me up at times. The shower head only had 1 setting and the toilet paper is hard to access from being so close to the toilet. The walls are thin- could hear the neighbors having "adult fun". Tried to add another day- was going to be charged $400.00 so I checked out.

Location great for LAX. Rooms really big - not the most modern, but clean and bed very comfortable. DIY breakfast was good , and staff helpful. Only drawback is that the courtesy transfer from LAX only operates if you call the hotel and request a pick up. We waited almost 2 hours before we realised this, and had to borrow a phone - our uk phone inoperable.

Information on how to access the courtesy transfer from LAX. Rooms would benefit from modernisation.

The staff was very nice and helpful. All facilities were clean. My group appreciated the designated smoking area. Heated pool would of been nice, but not that important. Breakfast was decent and plentiful.

I can't think of anything.

They staff was very friendly and was prompt in taking care of requests.

The carpet in the rooms. Made the room smell musty and the appearance of the carpet was unpleasant.

The room spacious and the bed very comfortable. Maria at reception is a very kind and helpful person.

The lack of an airport shuttle. To get there by taxi you have to take a crammed free bus within the terminals then 25$ from the taxi stand.