Staff was wery kind. We took lux with balcony and it was spacious, with corner shaped balcony. Till 1am was a bit loud on the street downstairs, but thats ok, as it was a friday night. Breakfast was excellent, wide variety of choices, food was very delicious. Location - perfect : very close to the beach and restaurants. Parking space costs +10eur and was just " around the corner" - very close to the hotel and safe. Room was spacious and clean. We rate and give 10 points from 10. Will come back there next time.

For room we paid 170eur, but they put water bottle in the rooms table with sign that it costs 4eur!!! Serious? For that room price water bottle must be gratis as everywhere in the good rooms around the world, as we travel verxm much and have big experience with hotels to compare price/performance ratio. All another was at the very good level.

Everything. Super nice breakfast! Confortable bed (kind of short though, my 182cm husband slept his feet right on the edge), beautiful decore and stylish room. Staff spoke in English well (not very common in the area). The spot itself is very noisy and some of it reached the room, but not as much as i was afraid of, so that was a nice surprise. Would definetly recommend!

Very minor things. Jaqcusy was closed. All small things cost extra - parking, baby cot, bottle of water on the table in the room. Knew that in advance, but been stayed in quite some similar level hotels (in other countries though) and usually these thing have been complimentary. Noise - we had a room on the quieter side of the building and sound isolation is good, but rooms facing the street could have more noise. But you can expect and understand it if you book a hotel at the busiest part of the area. The rooms are not located on the first floor and there are narrow stairs (no regular elevator) so be ready for that in case you are with a baby pram or push chair.

The hotel was clean and comfortable and the staff were friendly and helpful. The breakfast was amazing with so much choice. It was centrally located and no car was needed. Very close to beach and a good choice of restaurants, cafes and bars at walking distance.

The hotel was a great location during the daytime but every restaurant and bar had evening/nighttime entertainment which went on till 3/4 am. If you want a quiet restful night then not the place for you.

The location was good for going to the beach, in the middle of the pedestrian street, close to museums. Room was a bit dark, but clean. There was noise coming from the street and also a bit from the reception area, but not during the time we were sleeping (we were there on working days, can not comment the week-ends). The breakfast was good, hot and cold buffet.

Room was a bit dark, not much daylight. But it is not a problem, if you spend the days outside.

everything was great: cozy and spacious room, very clean, great breakfast. location in the niosiest street so it depends on what you need.

we got very unpleasant and stubborn receptionist. in the evening I had some guests over. we were watching video tape from wedding anniversary. didn't make any noise or anything. but receptionist was very categorick and told our guests to leave the building. when we continued to be in the room she even let herself to enter the room with hers key and raise voice on my guests. and at the end called police to get them out.. we traveled all over the world, lived in many hotels but that never happened before. unpleasant end of the weekend, but that made it very memorable:) so I guess it turned out well:)

Everything was great ..

Breakfast was great , service at breakfast was very very good , the person who was In charge of the breakfast - person in age who was making sure the food was fresh etc , male person was so helpful and polite ! It was young blond young lad he looked like a new starter he was meeting and greeting was so polite and helpful ! The girl on reception when we landed could be a bit more friendlier and more helpful ..

Everything was amazing. The room was clean, nice, and spacious. Breakfast was wonderful and the cherry on top was waffles, the best ones i have tasted in my entire life.

Everything was amazing, just one very very small thing that i missed some hooks in the bathroom to hang my clothes.

Great location, spacious room. Everything was clean and breakfast was great. Staff all friendly. Spa wasn't available the day we arrived but we booked for the following morning. It is in a busy part of town so was noisy till around midnight. Not an issue for us though we could hear it. Lots of restaurants close by and the beach was a 5 minute walk

Location on the main tourism street of Palanga. Room was kind a big and cosy, only my wife did not like the sense/ aroma of cleaning stuff. Breakfast - 100%

At the time we were there and sense of common that it is not a tourism season - there are not to complain about anything

We had a great stay at Hansa Hotel. The room was clean, nice, and very warm. The breakfast was really good with lots of tasty options. The staff were friendly and made us feel welcome. We only stayed one night but would love to come back. Highly recommend!