I booked the Royal Suite ( room 405) which was exactly as shown in the photos. It was exceptionally large with a big bed, comfortable furniture, a fridge, microwave, great bathroom and a massive terrace overlooking the street. This floor has other smaller rooms with balconies and the access from the lift is along a lovely open corridor with nice plants. Everything on this floor is newly decorated, fresh and clean. A transfer to or from the airport is included and my pick up went smoothly~ much appreciated since I arrived in Tana at around 22.30 . The reception staff were all very pleasant and helpful. They change currency here ( € or USD but not GBP). The hotel is just off the main boulevard and only a few minutes walk to a big supermarket ( SuperU).

The only thing I would like to have been better was the pillows. It would have been nice to have newer and more comfortable pillows.

I had a lovely experience at Le Grand Mellis. My room was comfortable and cleaned everyday. The restaurant is halaal so I ate every meal there, considering that our workshop was also hosted there. The food is of the best I ever had while traveling; in terms of flavour, variety and quality. I enjoyed being able to have Malagasy food (other options are also available) and the immune booster shots at breakfast were great. The staff are really friendly and kind and even more so when I could not fully understand their French. Overall, I had a wonderful stay and I will certainly recommend to others. Great stay and service!

This is something really minor, but a hook or rail to hang the hand towel right next to the basin would be useful.

A very receptive front office though they struggled with English. I liked the restaurant within the hotel. They make sumptuous meals without long waits. The wifi in the restaurant worked very well and they have a good basic gym that can serve anyone who wants to go to the gym while traveling.

The wifi could be better. Every time I left the hotel, it logged me out and I had to always key in the user name and password. The room could be better with lighting on the desk for business travelers who want to work at night.

Very clean and comfortable room; very friendly, polite and professional staff; excellent restaurant for lunch and dinner, delicious and great value.

WiFi was patchy, slightly better in the room (though still not good enough for video calls) but problematic in the meeting room downstairs; perhaps it was a temporary problem as someone said that there were WiFi problems in the city those days.

Breakfast was good for the price. Next time I will request for a room with balcony and a better view outside

I was ifve mins late to order my food from the restaurant, I was told that the restaurant is closed even though people where still waiting for their order. I will suggest if a client is 5 mins late to order his food (14.05) the person in charge could be a bit flexible.

The Location is in the middle of the city. It was very easy to navigate anywhere you want to go.

The worst Wifi connection!

LOCATION OF HOTEL IS VERY CENTRALLY LOCATED FROM MARKET AREA. VERY SAFE. STAFF IS ALSO GOOD. PERSON WHO GOES FOR BUSINESS THIS VERY GOOD HOTEL. BREAKFAST IS VERY GOOD. SAFE & REACHABLE HOTEL FOR VERY ONE. HOTEL WITH INDIAN RESTAURANTS.

ALL THINGS AS PER CHARGE WAS GOOD. WE CAN SAY VALUE FOR MONEY. ALL NEEDED FACALITY ONE SHOULD NEED ARE THERE. FOOD-CLEAN ROOM-WIFI-HOT&COLD WATER-GYM ALL..

The quality of the service and the professional attitude of the hotel staff

The close proximity to the city center with uncomfortable noises at time, especially during the night

We enjoyed the location, gym, Indian restaurant, and bedroom was comfortable. We also used the spa services to get a cheap message which was nice.

Didn’t feel super safe walking around outside as a tourist. The pool was also covered up both days of our stay, which was odd.

The facilities were great and the staff professional. The hotel is only 30 minutes from the airport which was the main appeal for booking in the first place.

No complaints, the hotel offered a pleasant stay.