1. New property so every appliance in the room was clean and functional 2. Friendly reception and smooth check-in process 3. Lot of eateries and convenience stores within walking distance

1. Location - not easy to get to the hotel, you have to get on the Juru highway to reach this hotel, even though Google maps always point to the back entrance which is permanently closed for some reason. 2. There is no kitchen so there is no room service nor breakfast offered in this hotel

The hotel is in a great location with essential shops and eateries nearby. The stay was comfortable and definitely worth the price. Parking was provided, which made things very convenient.

We were quite disappointed to find our room had been entered for housekeeping services even though we did not request it. Our bed was made and towels were replaced, which clearly indicated someone had come in while we were away. This was especially concerning as we had left personal and expensive belongings in the room. Although nothing was lost, it was an uncomfortable and unexpected experience. We believe guests should be informed if housekeeping is done by default especially when no request or key card wasn't left behind. This lack of communication created unnecessary stress.

Room - spacious, equipped with smart toilet which is hygiene as I don't have to flip bowl cover, and also it flush by itself. All room has windows. Best TV channel selection ever with the availability of the Netflix. A lot good lighting which lighten up the room. Good wood flooring, which is not cold to step on. Parking - free and a lot of space in front of hotel.

Nothing at the moment. Just that water in shower is slow in flowing out when taking bath.

This hotel has really great modern technology facilities, such as in room radio through sepakers, heated potty lol and even netflix! bed was also super comfy and big, king size, plus room itself was very spacious. overall really happy with my stay here, great for short trips as outside also has so many drive thru shops.

The water from the shower leaked to the toilet floor a bit when shower is on. also not sure if we didn't know how to use or it didn't work but the curtains supposed to be able to open automatically i think but it didn't. and some light switches did not function, but it didn't really bother our stay.

The room looks very new. Can even control the curtain using remote. View from the room is nice as well. Toilet is clean. Location is good, nearby got some restaurants for food. There is a 7-11 besides which is convenient.

Door is not really soundproof. Can hear people talking outside. TV has no channels to watch, have to cast my tablet to tv.

Almost everything..very advanced. I very frequently stay in hotels and I would say this is one of the best stay I've ever had.The room equiped with advanced tech and at a very reasonable price.I would give a 5star room rating.Very highly recommended.This what we call a " Hotel Room " Check it out!

Only one thing.The manager doesn't know how to handle an incident which happened on the night I stayed there(3rd March) which was an accident. They took it very simple as I complained about it on the next day when check out from the hotel.I wonder why till today no one from the hotel have not get back to me on this.Still waiting

Lovely hotel, rooms are very nice and clean. Staff were all lovely and helpful.

The location isn't good. We wanted to explore Georgetown and taxi's can be reluctant to bring you all the way over the bridge, although we did eventually get sorted every time. We booked 2 nights at the FU hotel and then 2 nights in a hotel in Georgetown thinking there would be a few things to do on the mainland as well, but we would have been better off just spending the whole stay on Georgetown island. there's nothing really to see in Butterworth. The hotel is still nice but not the right location.

Staff friendly, check in fast, upgrade our room during stay. Room with Smart TV, modern design, water pressure good. All the facilities tip-top. Room clean and tidy, my wife like the room. Safe, need room card to scan enter the floor that we stay. A lot of parking, no need reservation. Hotel near highway, easy to access and find the hotel

A bit far from the attractions in bukit mertajam and Butterworth area. But for me consider ok, I'm got my own car. Driving just need around 15 or 20 minutes.

Location-was at RNR, which very near to many restaurant like Tealive, Krispy Kreme, Kfc, etc2..everything is walking distance. Seven 11 is next door only. Staff was friendly. Checkin and out was a breeze. Room-super clean and comfortable, bed was huge and modern. Even the toilet is automated, with heating and stuff. Shower drain was clogged, but the housekeeping was quick to action on it.

Nothing, 2 night stay was perfect.

There was a lot of things to do even though the hotel was along the highway, no need to worry about food, hotel has decent food at level 2, golf city, they also have KTV if you like, otherwise, can just sit there and hear people sing, service personnel also were polite and smiley, food was also decently nice. If you prefer fast food, plenty of options, from starbucks, KFC, McDonald's, krispy kreme, Burger King, local food walk a little down to the Heineken building next to McDonald's, QiYe CheJi (七爷车记）selling Hong Kong delights, decent noodles and toasts. If you just want a simple cup noodles, 7-11 is just next to the hotel lobby. If you want massage, there's one reflexology at level 3, not the best masseurs they have, but sufficient if you just want to have your tired muscles squeezed. There is a water dispenser just next to the lift lobby, convenient for guests who needs clean drinking water.

There were some renovation on going just next to our room, we feedback and receptionist were nice to offer changing a room, we figured the noise will not be any better as they were really undergoing some real major renovation, and we have already unpacked, they start work before 8am, and still hammering close to 8pm.