So the breakfast was good. But there wasnt any extra salt or pepper available to add according to taste. Moreover, if they could add a creamer or whitener for coffee or tea it would be great.

Everything was great

The location, the lounge area and the free water

None

The location was great --- in a sense it provides the traditional essence of KL while having most the tourist destinations within short distance. If you are using a car, there is a gas station right at the opposite, there is a 7/11 at the doorway, there is also a billiard club accompanied by a Ramly Burger Cart. Most of the tourist destinations are roughly 10-15 mins drive. The hotel is very clean and well maintained with all the modern amenities. The staffs were courteous and professional and you will find lots of quality food options (Malaysian, Asian and Mediterranean) all around. The hotel is right beside the main road --- having all sort of public transportation in the clutch. Rooms are adequately spacious and clean with necessary amenities in place.

The services and the lobby where me and my friends constantly hanging out together are great. The location is quite strategic as well. You have convenient store, a restaurant and an entertainment place located just a few steps away from the hotel.

The showering system was not working on one of my friends' room so they couldn't use the water heater when they were showering and had to use a normal cold water. I hope you can fix that.

Comfortable bed, nice and clean room. The stuff were super friendly. I like the location as well. There are plenty of deliciousssss food by walking and easy to take the train from 2 different kind of stations near by...I have read here, that some guests were complaining about homeless people around the hotel...To be honest, they are just human and they don't do anything bad to you. Some were even friendly and said, hi to me with a smile on their faces... :-)) Few times I gave food to them, even they were not asking for it. So nothing bad about it to have them around. It's still a good hotel to stay!

Some guests were just too noisy while walking to their rooms in the evening. My neighbor next door everytime when she opens or closes the door, it was so annoying by the noise. I don't know how some people are just too dumb to use a door in a silence way.

Didn't expect such comfort for such a cheap price, it feels like a 4-star hotel. Clean, comfortable, and beautiful. The front desk staff were also very friendly, generous with smiles, and very helpful. The only downside is that parking isn't available in front of the hotel, but guests can park at the paid parking area next to Bank Muamalat. It's not far from the hotel and it's safe. Next trip will book again

The café is closed due to a change in management. It is suggested that the hotel reopens the café to make it easier for guests to get breakfast.

Nice and modern place. In a walking distance to Petronas towers

- Mold in the bathroom - The room was smaller than advertised

We arrived at 7 am and it was easy to do the check-in. We had booked the room from the day before. We got our room, but the electricity was not working. We got moved to another (I think also bigger room) and everything was working fine. The location was ok. The room was nice and clean. Nice bed and hot water in the shower. Chillout area was also nice and comfortable. About the staying I have nothing bad to say.

On the day of the check out, we asked if we could storage our luggage at the hotel while we went for a trip. During that time someone stole my new headphones and charger from my luggage. I noticed that the headphones were missing after we had left the hotel. I guess normally in these situations the hotel do not take responsibility for the lost/stolen items BUT I WANT TO WARN OTHER PEOPLE TO THINK TWICE BEFORE LEAVING YOUR LUGGAGE THERE AFTER YOU HAVE CHECKED OUT.

There is a water dispenser on the first floor, in this way you can reduce single-use plastic bottles.

Breakfast is more like a fast-food type. If you like to eat savory then it´s ok for you. Also the only beverages you´ll find are coffee and tea; if you want milk, water or juice you need to pay extra.

Strategic location near to PUBLIC TRANSPORT.. hotel staff was very helpful and friendly. Hotel clean and comfortable for deluxe room with my 2 kids. Affordable price with good service. Just that no hotel parking only public parking. But its ok.. we move a lot with the public transport. So parking no issue. Will recommend next trip..