Delicious foods, affordable price for kids, spacious dining space, attractive kids pool, comfortable changing rooms, lots of parking space, spacious room and bathroom, equip with both aircond and fan, very near to city centre.

Seen the staffs cleaning the room with the shoes on. Should take off the shoes before entering the rooms since most of your guests are Muslims. We Muslims need to ensure the cleanliness of the space to perform daily prayers.

The Swiss-Bellhotel Kuantan is a solid hotel that definitely exceeded my expectations and deserves credit. The hotel is situated across the jambatan Tanjung Lumpur bridge and the hotel is about 2.6km from the bridge (1.4km by foot). Due to the location of the hotel, it gives off a lovely ambience and is extremely quiet despite being very close to the city. All staff members are extremely professional from dress and bearing to overall manners. Most amenities were at a high standard except the gym but due to the ample space and the uniqueness it has. I believe there's a lot of potential for this gym to be very distinctive. An additional feature that I love about this place was the fish pond to the entrance of the gym which contained a large amount Koi Fish that you could feed by asking the friendly staff members. To conclude, whoever is visiting Kuantan that requires a hotel to stay at should consider this place. I would strongly encourage you to stay here. It has everything you need for all types of visitors and still very close to the city. I've stayed at other reputable hotels/resorts in Kuantan like the Hyatt and Zenith but if you're like me and wanna get the most out of your money I believe this hotel might be for you.

Let's start with the negatives. Unfortunately this hotel's Gym is a bit of a let down. All the weight machines were broken and two out of the four cardio machines were broken as well. There are a few weights that could be used in the gym but there was only one bench in the gym making it difficult to train as only one person could use it obviously. Furthermore all the excercise balls were flat which could not be used. If this gym had at least two flat benches, working weight machines, cardio machines and other accessories. This gym would be satisfactory.

The surrounding area is okey.. our room was facing seaview but not suitable for swimming..Looks like muddy beach.

No available buffet for lunch or dinner but can order from cafe till 10.00pm. Pool not so big as seem in the picture.

The room was very clean, spacious and comfy. The view was definitely worth the money. Staff were extremely pleasant and helpful. Special mention to a cheerful elderly guard who guided us through the valet parking process. Hotel charged RM5 per extra pillow. Skipped breakfast at the hotel to try local delicacies.

Booked for a romantic candlelight dinner at BlueSky Coffee and Bar. We were placed next to a family with young children screaming and running around. Romantic candlelight dinners should be in a private space away from family celebrations and such. The place had run out of several food ingredients and drinks citing low stock and almost everything we pointed out in the menu was not available. Deeply disappointed.

Should someone seek for a very silent place and desire to be woken up by a beautiful sunrise above the sea, this would definitely be the place to go to. The hotel is locates right by the seashore in a still developing area of the city. All the important points of interest within the city are within the reach of a 15 minutes car ride. The WiFi is pretty decent and the fridge's dimension seem to be appropriate.

The "kitchenette" would benefit from more cutlery, plates and pots. A rice cooker could also have made a difference.

Wide range for breakfast selection. The room was spacious. The staff communication with us very clear. The amenities are in good condition. The view, is sooooo nice!

Might improve on few items 1) Face towel - not provided. Thus I need to use tissue instead to wipe our face. 2) The chairs at swimming pool - not that much that some of us left our belonging on the floor (dry area) 3) Breakfast reservation table - some table been reserved however not occupied from 8-9.30. And the queue is long during that time. Might try to squeeze in the queue at the reserved table or no reservation made during peak hour.

The room was spacious and comfy. All the facilities (iron, iron board, hair dryer, etc) were provided. The location was easy to get to and near the famous restaurant Ana Ikan Bakar Petai. Breakfast was delicious and had a lot of variety. The water activities (swimming pool, kayak, paddleboarding) are extremely interesting and will keep you occupied.

The in-building parking was rather scary to get to, so there is the fear that you might hit the wall as you drive up the narrow ramp. Check-out was difficult as well because there were only four lifts yet there were so many people occupying them (FULL). We had to wait nearly 30 minutes for a lift that was available to take us to the ground floor.

Super spacious room my child can run around & enjoy the view. The facilities also decent for family

The breakfast not so nice, not enough option. I would come again but opted out the breakfast package. The seat allocation also not efficient. We have to wait because table not enough? It’s a buffet, you have big tables, guest should be able to walk around & figure out seats amongst themselves or sharing. The pool area needed repair, the deck kinda dangerous especially with kids running around

Strategic location with a nice sea view and refreshing breeze. Very comfortable in terms of the bed and suitable for office trips, as it offers a spacious working area inside. Highly recommended!

In my opinion, the hotel should provide more suitable bathing and toilet facilities for guests with families. The design should be less transparent, more private, and the lock on the bathroom door should be improved.

The room is huge and comfortably organised. But the view...so beautiful and calming

The staff at the lobby. When I arrived in my flipflop and was walking away from my car..maybe they thought I was from a cheap car... I asked where to check in and the staff just point and somewhere without looking at me and then quickly attending to a newly arrived Merc. Is that how your staff should assist your guest? Being double standard and all. Didn't even offer to ask about my luggage and all. So sad