The hotel reception staff provided friendly and efficient service, accommodating early check-in requests subject to availability. The room was clean, featured a satisfying shower pressure, and offered a comfortable bed, value for money.

The walls are thin, so I could hear the kids running around upstairs. Some of the furniture's a bit old and could use an upgrade. They have basement parking, but only a few spots, and the entrance is tricky – lowered car like Accord better don't go in.

Room is spacy, parking is available both inside and outside hotel premise (shophouse parkings), bathroom is surprisingly spacious also (got lot of empty space beside toilet, good for putting stuff temporarily).

Location is a bit too quiet (might need to rethink if you want to go walking out late at night), breakfast is OK but could use more variety

Cheap and all basic necessities were included in the room. Never expected that the ironing facility was in the room too which makes thing easier. All the switches got indicated label which suprising because this feature even higher star hotel don’t have it. Got a nice looking view with sunrise.

Maybe can improve on the pillow. It’s a bit springy which not quite comfortable to sleep.

the hotel might be old but the internal is pretty, the room is spacious, bed is comfy and the layout of the room is really thoughtful.

the lift was quite old and slow.

Breakfast was tasteful and yummy. Location is great as there are many shops around the hotel. Most important is that the room temperature was perfect and the best is the water heater works well and the water pressure was perfect. The towels was pluffy and clean. The stuff that attended to me (Naim, Anne and Haikal) was proffesional and friendly. Keep it up guys !!

With the price that I paid, it meet my expectations. Couldn’t ask for more.

the property maintenance well. good

all good. thank you. but get the cleaner to sapu2 bawah katil jgk boleh. byk benda tersembunyi and also drawer a lot jgk benda asing.. hehe

Location of hotel strategic centre of Kuantan. Parking and accomadation align with price

Area for improvement a) A mattress that's too firm causes back pain. b) The provided towel for bath was too small and not long enough.

It's an old hotel called citiview, but they have refurbished and the inside looks clean and nice. The price for a 3 stars hotel, quite reasonable. Overall ok, we were out all day so we didn't need something special. This hotel nothing outstanding, but ok.

Nothing special, but overall ok. Value for money.

The design and cleanliness. It has OKU and elderly friendly rails in the lift and bathroom.

The foldable chair in the bath has mold. The road construction work is quite noisy but reduced pass midnight.

Central location with access quick access to attractions

Nothing specific Hotel is clean and excellent accessibility to many places. Perhaps if breakfast is included would have been good