The view of Masjid Negeri from my room. Also the beautiful sunrise during fajr✨

The carpet and all about "cleanliness"

I stayed at Shahzan Hotel Kuantan for a short business trip and was pleasantly greeted by by warm and attentive staff who made check-in smooth and welcoming.. The hotel’s location is incredibly convenient, just a short walk from Masjid Negeri and Taman Kerang —making it easy to explore the area during downtime. The overall experience was comfortable and efficient, ideal for business travelers looking for both convenience and hospitality.”

The bathroom space felt a bit cramped, especially for taller guests or those with lots of toiletries. While everything was clean and functional, a little more room would’ve made the stay even more comfortable.

I recently stayed at this hotel and was thoroughly impressed by the affordable rates, making it one of the best-value options in town. Its prime location near many places of interest in Kuantan, including the state mosque, was incredibly convenient. The room was comfortable and cozy, and the shower was particularly nice, offering a refreshing experience. Additionally, there were plenty of food outlets nearby, making it easy to find delicious meals at any time. Overall, this hotel is a fantastic choice for anyone visiting Kuantan.

Nothing

Location, value for money, room cleanliness

1. Limited choice of buffet dishesù for breakfast. 2. Payment can't use debit card 3. No toiletries provided.

If the hotel renovated a bit i think would be much better. Good location

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Location and easy to check in. Requested rooms in the same floor and got it. Our freezer in both rooms were broken so they replaced it immediately. Kudos to the management. Rooms were fairly clean and AC were cold enough.

Our headboards fell on top of us at night. Probably wasn't secured to the wall properly. Towels only provided just enough and no extras. TV channel a bit limited and not clear to watch. Rooms are not sound proofed so u can hear the ambulances outside and the people above at night.

the location was in the middle of the kuantan city. parking access was really helpful because you dont have to walk alot from ur car to the lift. i love the shower gel aroma, not bath tub, but its ok, nobody want to hang out in their toilet for a long period anyway. the price was really accountable.. i rather be here for couple of night than zenith that capable only for one night..

the room wasnt big enough for 4-5 members. its really ok due to the price they given.. you can get extra room if you got big companion. just add around RM150 for another room. no shop or restaurant nearby.. but its ok, ive got pandafood.

everything this place

nothing

Staff at the main entrance always greet u with a smile. Location wise, at the centre of Kuantan walking distance to some tourism attractions (menara 188, street art, etc) & not too far from the beach (around 20mins by car). The room is neat and comfortable enough for a family of 4. I like that the room is provided with an iron and iron board.

The shower's sliding door is stuck and can't be closed.

Room is clean. Hair dryer, iron with iron board provided in the room. Bed is comfortable. Great view of masjid and football field. Located at city centre. Didnt try their breakfast or room service menu, so cant comment on that

Personally i think room is quite small even for family with 1 kid. Only 1 side table provided, which look odd. Pillow is not very comfy. House keeping came very late at 2-3pm. Parking can be a bit difficult during weekend or holiday season