Location was perfect. Easy to walk around the area for food or groceries. Very close to the Mersing jetty. The space was also great - there was plenty of room for a big or small group - 5 bedrooms! Our kids enjoyed the foosball table. Our stay was short but we would definitely book here again and bring our friends. The contacts were very helpful - communication was excellent - easy check in/check out process. And they even went above and beyond our expectations -- my daughter left a small item in the bedroom -- the property contacts found the item and sent it back to us. Wow!!

The front room/dining area was a bit warm -- there was a fan but no AC. There is not a lift so you have to take the stairs. It was not a problem for us as we had a minimal amount of things to bring up for our short stay.

The room is clean. Also provided enough towels and water bottles. The service of Mandy is excellent. She keep on following before check in and also after checked in. She help us to contact some local agent for our island hop in. When the recommended agent is fully booked we went to get some external agent. She also help to verify for genuine of the agent to avoid any scams. When we back from trip she met us downstairs and asked for how is the trip etc.

There is nothing. But one suggestion. Covert the Asian type toilet to western too.

The owner, Mandy, was extremely nice and helpful. She took the initiative of writing to me after I made the booking to give us the welcome and offer her help for any inquiry we should have. She helped us with information about transportation and arranged a transfer for us. She took the time to search for an item I forgot at the apartment after we left so that I could get it back. The apartment is huge and comfortable. The check_in instructions are simple and easy to follow.

A suggestion could be to add a washing machine and dryer for the clothes, since there is plenty of space for it and it could be useful.

Location was excellent close to jetty, the beach, and a lot of commodities around Communication with the staff was excellent, they even helped us find back a bag we forgot in the 1945 coffee bar Check in and check out was super smooth, appartement was clean with enough space for 11. Good value for money too

Nothing

The apartment was really spacious, clean with ample beds (can fit up to 10 pax with the 4 rooms). My relatives and I were super impressed with what the apartment offers. It was also quite near to Mersing Jetty and town area. Mandy was super helpful throughout and readily available during our stay. Instructions given for ‘checking in’ / codes were very clear. Just bear in mind there wasn’t any lift (not that I know of) but otherwise stay was very pleasant.

-

The unit was vast. Extremely comfortable for two friends travelling together. Two huge bedrooms each. Very good location, although make sure you know which entrance to use before you get there.

Bathrooms/Toilets were a fair walk from the main bedrooms. Internet was not strong in bedrooms, but good in living area.

Beautiful spacious and clean apartment in a great location. The communication with Mandy was very efficient and friendly.

The pillows were a bit too high and not super comfortable. Not absolutely necessary but small bedside lights would be great to add.

Check-in procedure was very easy, the rooms were clean and quiet, super spacious apartment, and very friendly and supportive management

Leaving the apartment very early because of the ferry , staying a bit longer would have been nice.

Very responsive and helpful host, went above and beyond when our trip plans changed, and was extremely professional. Thank you so much for all of your help!

Big apartment that can accommodate all 6 of us.

The red lever that switches on the warm water in the shower room should have a sign.