Mexico are my roots as an American-Mexican. The Hotel is very clean and the feeling of being in a small mission town. It has a restaurant to eat all day service, a super market store in the same space, pool, jacuzzi to relax from a long active day. The Staff Camilo, Eva, Bryan, Laura, and many others in the reception area very kind and pleasant for all you needs, even when you book at the last minute in person. Very warm attentive pleasant staff. I recommend this Hotel to any who wants to see the amazing town of beautiful people in Loreto! Safe Travels

No comment. I have no dislikes

I love this hotel. I have been coming to Loreto yearly and this hotel has been the best one overall. Each room has a dining room and kitchen. The staff is friendly and the service is excellent. The pool and jacuzzi are always clean and warm water. We love the fact that we can get drinks and they deliver to the room or pool. The hotel has a restaurant attached to and the hotel with excellent food. Especially chilaquiles and pizza are highly recommended. We found the perfect hotel for our family.

The pool hours are from 10 am to 9 pm. I wished the hours would stay open longer.

I love coming to the Santa Fe hotel year after year. The staff goes out of their way to make your stay memorable. Our room has a kitchen and is very clean. Thank you to Patricia for always keeping it clean for us and providing extra pillows as needed. They have delicious restaurants. Cecilia gives you excellent services. I really enjoy the pool. Pedro Perez was so kind to adjust the jacuzzi temperature for us.

The staff were all very friendly. Our room was cleaned daily and we had a nice kitchen and fridge in our suite that allowed us to cook some meals in the hotel. The beds were comfortable, and central temperature control allowed us to change the temperature to our comfort.

Some of the rooms are separated from another room by just a wooden door, through which sound travels very easily. Our neighbors had young children and babies that were loud late into the night which is something to consider. Earplugs are definitely recommended for sleeping. Also, it is about a 20 minute walk to the main city/waterfront but what you give up for in proximity you will save in outdoor noises from the Malecon throughout the night.

The rooms are large with a mini kitchen and living/dinning room. The bed was a little soft, but not bad. I still had a good nights sleep. Though we didn't use the pool, we liked it. We rented a car to get around as this location is at the end of the town. The parking had security and was easy to get to from the hotel. Overall, the hotel was a very good value for what we received.

Very nice hotel. We had the "family apartment" on the 5th floor. It was very spacious; 3 bedrooms, 3 bathrooms, kitchen and living area. This exceeded our expectations.

Restaurant service at breakfast was a bit slow. The burritos served at lunch were excellent. The hotel is not in the older historic part of Loreto. It is approximately a 5 minute walk to reach the pedestrian promenade.

The facilities were very clean! The staff were available, extremely friendly and accessible. They spoke english to me often, which was helpful. I was able to have an extra blanket as there was unseasonably cool weather. The high ceilings and kitchenettes were a nice touch. The hot water in the shower was good. The corner store made excellent coffee and had lots of essentials. The pizza from the restaurant is the best deal in town for feeding the three of us all together. The next door steak house was also excellent with wonderful service - hard to beat locally sourced mesquite wood blend for the grill - the chef was available and informative. Overall I would visit this location again as I don't mind walking to town and enjoy seeing people other than tourists.

The neighborhood was a little farther from the centre but the hot tub made up for it. There was no wifi in the rooms and it would sometimes discontinue the connection and require a complete reset to connect again in the central area of the suite. The doors between the rooms were locked from both sides but transparent for sound. The kitchenettes could have used a few more small things like wine glasses and salt/pepper. The rooms would have benefited from a comfort chair. The sun didn't reach down to the pool very much but the wind did, but the weather was cool while we were there so this could actually be a feature in very warm weather.

The pool was nice and enjoyable! The room was clean and had good amenities in it.

The only thing that i can saw was the locking mechanism on my room door was pretty bad. It worked but if you be opened a a small amount before the look engaged. Secure but not the best. No secondary lock on the inside either. But i felt safe and it wasn’t a problem

Great heated pool and hot tub. Incredible breakfast at the restaurant. So convenient to have supermarket and laundromat. Location was 20 minute walk from the center, with incredible birria tacos next door, playground across the street, and conveniently across from the bus station, and on the road towards the airport.

Very poor WiFi - I'm surprised this hasn't been mentioned in other reviews. The WiFi is only available in public areas. The Booking.com listing says they have baby cots but they do not. Beds are small.

We loved the pool and the fact that it was heated was absolutely great for the time of the year (march) it was too cold to swim in the sea or unheated pools. The garden was gorgeous and the rooms were extremely comfortable.

Loved everything, even the restaurant.