The location was beautiful. The pools were lovely. They had a great lounge area by the beach, but you had to get there early enough to get a seat. There was maybe only 30 chairs and they filled up quick. The food was good. The all-inclusive was definitely worth it because it was really expensive if you ate outside of that if you didn’t get the all inclusive. The only thing that wasn’t exceptional was the room wasn’t cleaned three out of the seven days that we were there. And we were told our fridge would be filled with beverages and snacks every day and they missed three days of those.

Housekeeping didn’t come three out of the seven days that we were there. The snacks and drinks that they told us would be filled wouldn’t be filled three out of the seven days we were there. The room came with a washing machine but it had a very loud metal on metal sound when we ran at the one time. There was no water filter in the room so if you wanted water you had to call and ask them to bring bottled water.

Loved the ocean views/ whale watching from the room or by the pool. Loved the lazy river/ staff / cocktails and all inclusive is fabulous

Not enough restaurant options in the evening. Steak restaurant needs to accommodate more people or reserved enough for guests- seems silly to have to reserve before you even arrive at hotel weeks in advance- so if u arrive and not booked then not likely to get a table Shouldn’t be this hard as the only other options are not to the same standard

It’s a brand new hotel so everything was modern and nice. All of the rooms have a pool view and at least a partial ocean view. The pools are fantastic especially the infinity pool overlooking the beach. The restaurants were also very good especially El Patron and the breakfast buffet.

The service was inconsistent and could be due to being a new hotel. For example the service at the restaurants was great but when I called for ice they never brought it to the room, even after calling two times. Service at the pools was also very different depending on the day and time. This property, like many in this part of Cabo, is very self-contained. It’s not walkable to anything which is fine if you’re doing all-inclusive but expect to take a taxi or Uber every time you want to leave the resort. The beach is also not swimmable but is nice to look at from the infinity pool.

The room was exceptional! It was much bigger than we anticipated.

I wish there was a pool bar pr poolside bar. To get drinks, you either have to sit at the pool restaurant or order drinks through the servers. That's fine because the servers are fantastic and fast, but sometimes it's nice to "belly up to the bar" and talk with the bartenders and fellow vacationers.

What a wonderful property! Staff was extremely friendly and kind. Very helpful when needed. Property was very clean and spacious pools. We did not do the all inclusive package so disappointed there were not additional morning coffee options other than the small deli/cafe (did not open until 7:00am).

Beautiful location and facility. Outstanding staff providing very personal service. Property grounds are meticulously maintained and thoroughly cleaned throughout the day. Many dining choices provide a nice selection of atmosphere and high quality dining even at the pools!

Chill vibe with an amazing warm infinity pool and lazy river to help destress. The all inclusive was top notch and service excellent.

The beach is not swim safe but that’s the case for most of the area.

Beautiful resort with nice rooms and a great pool area. The staff was welcoming and attentive. Much more quiet than other resorts I've stayed at in Cabo.

You will get bugged about buying a timeshare (or as they call it, "vacation club"). It really just takes you out of the vacation feeling. Just say no from the start. It's not worth the time you'll spend being sold to.

friendliness of staff, hotel was clean.

food was not up to 5 star standards. they did not give more information about extra activities such as beach party, s’mores for kids on the beach. Last of all I believe the infinity pool should be the adult area because it is a smaller area. Children throwing things around others is not good when some are elderly.

Lazy River, all-inclusive food & drinks, and the staff were phenomenal.

A little far away from the nightlife of Cabo.