The staff was fantastic, from the drivers to the front of house. Always ready to help and make sure we had what we needed. I can't wait to go back.

Small and not greatly important - but a small in room fridge and a microwave - due to the Pods being isolated. But honestly with a little planning - these would not be an issue, and I understand the need to make each Pod as self contained and efficient as possible.

The service from the staff makes the difference. The location is peaceful.

I am a coffee lover, a suggestion is to add a coffee maker to each room, with a selected or exclusive pouch, to have a beverage first thing in the morning, to make your wait for the van more friendly.

It’s a different concept, but you have to know about it, it’s not easy to get around but a romantic experience

You are kind of trap at your room, you need to bring your bell for FOR EVERYTHING, they come quick but your isolated on a tiny room that doesn’t have nothing, almost no privacy with the restroom, good for quality time with your couple. Be very careful with the weather, it’s very important to make the most of your stay here, also try not to eat, they are better experiences in the surroundings not as expensive

This venue is gorgeous. And the staff were exceptionally helpful.

There was no TV or music in the Room. There were no refrigerator in the room to keep anything cold. The restaurant closed at 5 and by the time I checked in there was nothing available to eat without leaving. For the price they are charging it fell short.

The VIEW IS INCREDIBLE!!!!!!! THE STAFF IS AWESOME AND ALWAYS HELPFUL/SMILING! We were disappointed to find the oyster bar and lobby restaurant closed. We had no notification of these facilites being closed. The weather was very cold and although the area by the pool was wonderful, it would have been great to have a place to gather indoors as it is not feasible in the rooms. Chef Andres was spectacular. The cuisine and bakery/breads were unbeatable. I would HIGHLY recommend the restaurant TOBA even if you are not staying at the hotel.

STATED ABOVE ALREADY.

The staff were friendly and professional. The ride up to the rooms was fun. The restaurant and pool were beautiful. The location was convenient to visit nearby wineries.

It was unseasonably cool. The space heater was a little challenged to warm the room. Sink was discolored by water oxidation. Could have used more power outlets.

Setting, quiet and location.

Heater broken in AM and we were freezing. They provided additional small heaters. Windows in room not closings properly room very cold and sink not cleaned properly.

This is the ultimate couple destination in Valle de Guadalupe, the landscape and atmosphere here is just surreal

I liked everything just everyone need to be aware being that close to nature needs it own mindset.

beautiful area

smell and water

Amazing stay at Encuentro Guadalupe. Incredible views, lovely pool and jacuzzi area, top-notch cuisine at the restaurant. No doubt the highlight of our trip.

Very expensive, both the hotel and the restaurant - but it easily is the most luxurious, iconic hotel in el Valle.