Excellent stay..highly recommend. Staff was friendly and helpful. Location was perfect...next to coffee shop, close to restaurants and a couple blocks from shopping area with Walmart and Sam's Club, around the corner from bank atm and OXXO convenience store. Hotel also has supply store to buy water and snacks. Has laundry area (though some machines were out of order or in need of cleaning) but they worked. Room was spacious and CLEAN. Staff was constantly cleaning hallways, rooms, etc. Spotless! Room has kitchenette though no pots and pans or cutlery, just good size fridge, stove top and microwave. Great Wi-Fi!! We were on 3rd floor (there is elevator) and our Wi-Fi was fantastic. Safe area and secure locks on hotel lobby. We will definitely stay again. Very happy with our stay.

We enjoyed most everything. I wish there were softer pillows, but overall bed was comfortable. Laundry machines need a deep clean, some were moldy when you pulled the detergent drawer out.

The staff was very friendly and the facilities was very clean. Location was perfect since it was in walking distance to the hospital that my son had his gastric sleeve done. With both of us Americans we felt safe to walk the 5 minutes to the hospital. I also felt safe to walk back late at night so I could sleep in the hotel room while my son was at the hospital. Also secured parking for our vehicle.

The only negative part was I stayed 6 total days was they only had 4 washers working but no dryers that were serviceable.

The location is great! It's close to the freeway , malls and restaurants.

The room smelled funny, and the bathroom floor wasn't too clean, but for the price, it's what it is. I got a room on the bottom floor near the entrance, and I could hear a lot of noise from people late at night and also early morning, but again, for the price, it's decent

Value, parking, location, clean, safe and quiet, great staff, room layout, extra blanket and pillow, armoire type closet space, desk and relaxing chairs, TV, Fridge, hot plate, micro-wave, outlets, usb and line, comfort, room lighting and temperature control.

Bed board needs rounded corners and level is higher than most bed boards. Short on towels. Towels are very poor quality. Needs night reading lights. Need to ask for / from front dest iron service, and extra towels.

The best thing that I like about this property was everything was close by to this property anything you wanted to do is right there

The only thing I didn’t like was the rooms did not come with a smart TV so you can add Netflix or apps to watch certain things that you wanna watch and you cannot put it to English or different languages everything else besides that was great

Good comfortable beds, rooms with kitchenettes. Great service, clean areas. Decent gym (weights).

There is an air compressor right next to the room 216 window. It's running all day and night and it's very loud. I had to buy ear plugs to sleep better at night.

I like the stuff and that your car is secure

The security guard was mean and lazy and didn't want to open the gate chain and wanted us to go back to the entrance when there was only one way to exit.

I love how secure it was. Staff was beyond friendly and helpful. I will definitely be staying here again!

Couldn't find vending or ice machines there weren't alot of signs of where the amenities they had where.

Affordable, great location

The parking lot was shared, and you have to leave your phone number in case they need to move your vehicle. The shower was not properly cleaned, some mold spots but nothing outrageous.

The location. Every time I’m in Tijuana this property is my go to. I feel safe and comfortable.

I appreciate that they are doing upgrades to the property but due to these upgrades there was a lot of dust and some debris.