The property is located really well in the historic center and if you want to get around downtown. The room was spacious and super clean. The stuff was very nice except for one receptionist who ruined the whole experience when we were checking out. You have to leave a deposit for any damages and you are not allowed to leave without them inspecting the room. However we were already late for our flight and were asking him to hurry up and he then stubbornly resisted doing anything at all. Then we said we are going to leave in order to catch the plane and he said he was going to call the police. The cleaning lady checked the room at the end and everything was ok, we got the deposit back but unfortunately this bad experience ruined the otherwise nice stay in the hotel.

The streets around it were quite busy and the air quality was really bad, definitely worse than in other parts of the city we visited. Other everything was great - except for our check out experience as already mentioned.

I really enjoyed the big room that I booked. The bed was comfortable, the big bathtub was great and the location was very central in the historic center of the city. I only spent time in restaurant the last day of my stay as I hung out there in order to wait for my late flight back to the US. The staff was very welcoming and the food was great.

The Wifi in the room on the first floor was extremely slow and unstable. Oddly enough, it was much better in the restaurant downstairs. So, there might be a problem with the extenders that really need to be fixed. Also, the sink in the bathroom would spray all over the place when turned up to high. Something that should be easy to fix.

Rooms are small but efficient, updated and clean. The staff was excellent and the breakfast was high quality.

Our room 410 was right next to a pile driver which operated day and night with erratic frequency ranging from every 2 minutes to every half hour. It was so close you could hear the release mechanism, the swoosh of the sleeve then a loud bang that literally shakes the room slightly. It is eeriely like being close to the target end of an artillery range. This has been mentioned in posts going back weeks (months?). We mentioned how disturbing this was and someone said they would investigate but no change through our 4 day stay. We highly recommend this place but I wouldn't book if you are not a deep sleeper and can't be guaranteed a room distant from that end until the construction is completed.

We really appreciated the friendly and helpful staff in the restaurant at breakfast and in the evening when we stopped for drinks or a light meal when we were tired from a day of touring. A special thank you to Raul, America and Irene in the restaurant. Our housekeeper Silvia was an angel and Jorge, the concierge was super helpful and dependable.

Breakfast was nice with lots of fruit and made to order eggs/omelets, etc. could improve by keeping pancakes and waffles hot under warming lights. Also, a better selection of bread and buns would be a great addition.

A well organised and operated hotel. Location is spot on. The staff are super professional and friendly except the one front desk lady in the evening who would not respond to any greetings and stared blankly at you. Comfortable beds. Good size room. Very quiet. The buffet breakfast was incredible for one morning at least. The next mornings it appeared reheated and one third of the options. Still good though. Quite a nice hotel but I would not stay there again. Better value elsewhere.

A little bit clinical and some of the hotel policies seem a bit serious at first glance. But understandable to protect themselves from disrespectful guests. I never had hot water. My room mate said that they did but I wasn't comfortable wasting 12 to 15 minutes of water to have a hot shower. The coffee percolater came with 2 cups but only one portion of coffee and sugar and creamer so we had to share one cup. The ducted air con did not work at all in room 208. We asked for assistance from the front desk to take a look at it and failing the ability to repair it that they leave us a standing fan to compensate for the stuffy heat in the room. They did not help us with a fan. The thermostat read 27 degrees Celsius! Be advised. Don't stay in room 208.

The location of Hotel Punto MX is excellent and was for me the mani reason to choose this hotel. The room was clean and the bed very comfortable and I really enjoyed the proper desk plus chair to work on my computer.

I really missed a proper view from my room as the only window had 'milk glass' and did not even allow me to get a proper impression of the weather. I also was not so impressed by the breakfast as availability of items seemed to vary according to the number of people staying in the hotel.

The location is great for a deep dive into the cultural center of Mexico City. The hotel is clearly all renovated and full of new amenities. It's a bonus to have breakfast included and the food was good.

The room was dark, as there was no outdoor window. I understand the hotel is in the old downtown area which provides a complex internal architecture, so even though I didn't like that, it is not their fault and they renovated the hotel thinking about it, which is great. However, I would try to book a room with an outdoor window if I come back there one day. The breakfast was good, the only thing I didn't like was that for a latte (coffee with hot milk) I needed to pay extra.

Location - Excellent location for exploring the city on foot and out of the hustle and bustle of other areas in Centro Historico Breakfast - Fantastic buffet breakfast Room - Good room and storage for clothing. Great bathroom with amazing shower! Staff - Most helpful and willing to accommodate

Room - Walls are paper thin. We could hear the people in the room next door talking clearly and they were not being overly loud. The room did get a quite stuffy and there wasn't an outside window so didn't have an option to open one. This resorted to us using the aircon which left us feeling not great at there was no circulation of fresh air. A little on the dark side and could do with some more lighting,

Hotel was very clean. Staff was very accommodating and serviceable. The ambience of the hotel was quiet, calm and very comfortable. Very family friendly.

The one thing I struggled with was the bathroom sink faucet. Water sprayed too much and would wet everything around, but it's mostly personal preference. The shower head also was very slow. But again, personal preference.

Comfortable stay, nice hot water and comfy bed. Free mini bottled water and purchasable water as well. Safe in the room. Front door was always staffed. Roof top is nice to relax.

I couldn’t check in at the specified time due to other travellers overstaying. The lighting in the room was terrible. Was hard to see when packing bag in the main room, or putting on makeup or shaving in the bathroom. The wifi did not work in the room at all.