Spacious room and comfortable bed. Shower very good and air on also good. Breakfast was reasonable. Most staff very polite and friendly. The location was also good and within walking distance to the heart of the old town and the Artesan market. It represented very good value for money

1) Exceptionally poor Internet in our room - almost non existent and on our first day the whole locality had zero Internet. Most days we struggled to get anything other than a feeble intermittent signal. 2) Guest noise and rowdiness! We were often disturbed at night by people talking loudly late at night and shouting. On our 4th night a large crowd arrived by coach - their behaviour was like football yobs - music, banging and shouting into early hours. Had to complain to the hotel. The next night - another smaller group woke us having a shouting match going on midnight - as the hotel failed to control the disturbance the previous night, I had the stress of dealing with these inconsiderate yobs myself.

The hotel is right in the city center, which makes it easy to get around. There is a municipal market nearby, as well as several restaurants and bars, and you can walk there. They help guests who want to take a tour of the city, making it much easier. The staff is very friendly and helpful. The breakfast is very good and they serve it until 11:00, which is great for those who wake up late on vacation.

There is no minibar in the rooms and they do not have an ice machine - I think it would be a great addition for the comfort of the guests.

Breakfast was nice - perfect if you like Mexican food Room was nicely decorated and practical. Room service was daily (changing towels included) and the room was quite clean and well tkaen care off. Minor issues with the shower were resolved immediately. Plenty of lighting options. Location is very good - just a 10' walk from Alameda Plaza. Not a fancy neigborhood, but we did not feel unsafe, at least from 07:00 to 21:30 that we walked from and to the hotel. Staff was friendly and helpful - they gave excellent suggestions for dining.

Lack of refrigerator is an issue. It did not bother us during winter time, but I gues it can be important in the summer. No balcony or big window facing the street, but there is no view from the area either.

Central, yet peaceful location - short walk from Alameda Central, Palacio de Bellas Artes, the historic center, subway stations, bars and restaurants; but gets quiet at night. Everything was quite new and modern, the room was spacious and well equipped, even had a coffee machine (which doubled as a kettle). Drinking water fountains on every floor. Nice breakfast with a variety of hot & cold options on the included buffet, plus a la carte dishes at an extra charge. Attentive staff.

The room could have been cleaned a bit better before our arrival (though we did get a different one than initially planned, so this may be the reason). Only one half of the toaster in the breakfast room worked, so there was a bit of a wait at times.

Rooms are nice and clean. Location is good. But the best measure of a hotel is that when there was noise near my room the manager moved me to a quieter room.

No real gym equipment.

hotelroom very clean, proximity to Bellas Artes and Zócalo (main square) very good. Breakfast was very good, enough to start the day. room service is good, price is good.

- The location is okay if you want to stay a few days to explore the downtown sorroundings (Bellas Artes, Zócalo). After 18:00 when the downtown business/stores close, the area is a bit 'unsafe' to walk around as tourist because it gets kind of empty. Several taxi drivers and locals confirmed me this. So you can't walk around to go dinner somewhere. The is a good bar/small restaurant called Bósforo 4 blocks away. - Sports facilities (gym) not working, treadmill was broken as well as spinning bike.

The location is ideal for exploring various parts of the city. It is spotlessly clean; the room and communal areas are very comfortable and spacious. The TV provides access to Netflix etc. Staff were all very friendly and helpful. We borrowed the bikes and had a great day of cycling as well as using the small gym. Breakfast offers a good choice. We enjoyed the 24/7 coffee facility on the ground floor where you can also top up your water. We didn't use the restaurant but the menu looked good and charged very reasonable prices.

A clean spacious room, very friendly and helpful staff, and good breakfast (was included in my plan). 20-30 min walk to quite a few sights: Palace of Fine Arts, Murals Museum, Metropolitan Cathedral, and Templo Mayor.

If your room's windows face the big street (not the yard), it can get loud outside, especially on weekend nights. The shower hangs from the ceiling, it is a little hard to take a shower without getting your hair wet. The surrounding area is very urban, with no trees.

This hotel has a very good location close to the historical city center and a Michelin Star taqueria within walking distance. Rooms look nice and modern. There is no view from the windows as they are covered with opaque film and half of them are facing the courtyard so there is nothing to see anyway. Wasn’t an issue for us. Our bathroom door was a little worn and was hard to operate, but that’s a minor issue. Breakfast was ok considering the price range of this hotel. Staff was very friendly.

The location is amazing! You can get to Bellas Artes and to the Centro Histórico in a 5 min walk. There are also two metro stops very close by; The breakfast is very good and varied; The bathroom is very spacious; The staff is very friendly.

The incessant noise - there was a motor like sound inside the room; the street was also supeeeer noisy. Make sure to bring your earplugs; The pillows were very tall and hard. A second pillow option is needed. The blanket is also very thin.