This was a very magical stay, the hotel was absolutely beautiful. It had a very serene, earthy, and colourful feel throughout- from the moment you walk in. The location was perfect, literally 3-5min walk to the main square where all the traditional resturants/markets were. I would like to mention a special thank to Rocío and Dustyn, they were super polite, helpful and kindly directed me to all the attracations to see. Rocío supported me immensely with a designated friendly safe driver who took me everywhere. Higly recommended this place!

Lovely room. Beautiful hotel. Hummingbird feeders along the balcony visited regularly.

Nothing.

This hotel was incredible in many ways. The outside does not give the true sense of how amazing of a place this was from the inside. Starting with an amazing foyer to the main garden where the rooms are around to the beautiful furnishings and overall room. Only wish there was a ceiling fan to circulate the air in the room.

The fireworks in the morning due to the celebration of one of the Saints and the lack of a fan. Breakfast option would be good too but when everything so close, it was not a deal breaker

The location is fairly close to the plaza and it is walkable. The best part of this hotel is the beautiful architecture and the garden. The staff at the front desk is friendly and helpful too.

I stayed at this hotel for 2 nights and during the 1st night, my room was sandwiched by a large group of young guests. They partied until 2am and absolutely ruined my stay.

Beautiful hotel with lots of intricate decorations, greenery and paintings. The rooms were also very well-designed, the bed was very comfortable, and overall everything was very clean. The hotel has ample private parking as well.

Hot water did not work well in my room's shower. In the sink it was fine, but in the shower it did not really turn hot until I had let it run for at least 5 minutes (was told by reception to let the hot water run for a bit as it was a old building, which is fine), but then it lasted maybe another 3 minutes before it went cold again. But the other room's shower was apparently fine, so might be a one-off problem.

Excellent location, 2 blocks to the main square and 3 blocks from the 2nd square which is where you catch the collectivo’s. Restaurant’s are all right there. It couldn’t have been better. At the end of the day the Hotel was a beautiful place the retreat to and catch a few quiet restive moments before going out for the evening. We parked the car in the hotel parking area and walked or caught a collectivo’s to where ever we went, in town sights, the lake, Quiroga, Ihuatzia, Tzintzuntzan. Simply awesome!

This is a beautiful old hotel in the colonial style.The staff were very friendly and helpful.They went out of their way to get us parked in their secure lot and help with wifi.Fresh flowers in the room every day were a nice touch. Easy walk to the central square and artisan district. Clean comfortable quiet and peaceful.

Hard to criticize anything. A tip for drivers.The hotel is on a one way street (dont trust google maps!)their off street parking area which is behind a locked gate is just before you get to reception.Pull over and check in to avoid going all around town again!

The property is lovely and relaxing, with a beautiful courtyard filled with plants. The rooms are quiet and dark at night, making it easy to get a good night’s sleep. Thick blankets, a space heater, and a hot shower were available to keep us warm in this cool, high elevation town. The location is perfect, a few blocks from the main square. Free parking was available onsite. The hotel staff were friendly and welcoming. Loved it!

Beautiful hotel! Flowers and greenery were lovely. Room was comfortable and well appointed. Location was great!

Our room wasn’t cleaned even though we were gone from 9am-3pm. Hot water at night but not in the morning. Our hair dryer did not work.

Convenient location near Centro. Lovely old building. Staff were excellent and helpful. On site secure parking (off street).

Our ground floor king room was right near the front entrance so it was a bit noisy. Next time we’ll ask for a room further back in the building.