I chose to stay at the Grand Mayan Water Hotel to be close to my friends who were staying at an all inclusive resort nearby, while avoiding staying at an all inclusive resort. I'm glad for my choice, as the quiet location and jungle wildlife appealed to me far more than overpriced and underflavoured food surrounded by screaming children. The hotel is a secondary business attached to the water-skiing park. There are only eight rooms, along with a rooftop terrace. For the first couple of days, there was only one other guest, who was part of my group. The quiet was amazing. The only day that anyone was using the water park was on the morning that I left. The rooms are modern and comfortable. I slept well each night. The staff were friendly and accommodating. I didn't eat at the restaurant, but I enjoyed coffee there in my downtime. One of the staff told me to get up before 7 and go on the roof, as the toucans are often out. He also told me where the spider monkeys could be found. I spent my free time in the mornings, before my friends were up, taking wildlife photos. I had arrived at the hotel in the heat of the day, and was pleasantly surprised by the birds and iguanas on full display then. I organised transport from the Cancun Airport ahead of time and used local taxis to get around the area. The front desk was happy to call them when needed. For the price and quiet, along with the wildlife, you can't beat this location. It would almost be worth booking for birders who had little intention to explore anywhere else.

The hot water takes a decent while to make it to the showerhead, but that wasn't a huge concern on the hot and humid days. The wifi was only weak on one day, and I enjoyed sitting in the restaurant area enjoying the climate rather than being in my room (stronger wifi there).

Modern, comfortable and very clean. I attended a wedding at a nearby all inclusive hotel which required a long minimum stay, and I was very happy to stay here and to attend the wedding on a day pass. The hotel was next to a really cool wakeboard park as well, and the staff were very nice.

The WiFi did not work in my room while I was there. I was told they had a problem and they were fixing it, but it was not available during my short stay.

Good location next to the jungle very close to puerto morelos and close to playa del carmen. Rooms spotlessly cleaned, wake park on site, very quiet and peaceful.

Wifi in rooms very patchy. Fitness room not open.

Really good and chill place for a vacation! you can relax in a peaceful place surrounded by nature but also you can go for a wakeboard if you want some activity! The hotel is located in a complex with wakeboarding. Thing that I liked the most was the silence in the rooms. I’m very sensitive to the noises so it was a paradise for me. The restaurant has an amazing view, good service and great food.

Wakepark on side is great ! Rooms are great. Good quality beds and pillows. View is great ! Staff is great.

Too much light in the morning because of lack of the curtains from the bathroom site. You have to carry luggage from parking, because the gate is always closed.

It was very clean and silent

The issue was with hot water it took 10.min of waiting time in order to take a shower. Staff from the Reception does not speak English. There was no. Light in the wc

modern building, very clean, nice staff, located in a water parc.

Google sent us to the wrong location... maybe send coordinates to guests?

Nice clean rooms, quiet relaxing place to stay and a good price

N/a

It was an incredible and new hotel. Great staff and amazing view from my room.

Nothing! Everything was perfect.

very new and clean room

location is awkward