/
9.2

34 reviews

JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Riviera Maya, 77710, QR, Mexico

Choose dates to view prices

Spa/Wellness packages

Free parking

Restaurant

Beachfront

Indoor swimming pool

Outdoor swimming pool

Business center

Adults only

JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort is a 5-star retreat in Puerto Aventuras, Quintana Roo, Mexico. The address is Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, located about 24.6mi from the city center. The property has 34 reviews, and price starts from $425.

Designed for adults, this all-inclusive resort offers beachfront access and a range of amenities including a restaurant, bar, and both indoor and outdoor pools (free). On-site water sports facilities are free, with WiFi and parking also free. Spa options include packages, with spa services and a spa tub available for an extra charge, and additional facilities such as a sauna (free), steam room, and a fitness center (free). Tennis (free), meeting/banquet facilities, and 24-hour front desk support complement non-smoking rooms and an elevator.

Guest rooms offer ocean or garden views with balconies and free toiletries, while on-site terraces and gardens enhance the beachfront vibe with access to the beach umbrellas (free).

Designed for adults, this all-inclusive retreat sits beachfront in Puerto Aventuras, inviting sun and sea breezes. A trio of pools offers indoor and outdoor options, including an indoor heated pool and two outdoor pools (one saltwater, one heated). On-site water sports facilities are free, along with complimentary WiFi and parking. Spa services are available as packages or individual treatments, with a spa tub available for an extra charge, while a sauna is free and a steam room and fitness center are on-site. Tennis is free, meeting and banquet facilities are available, and a 24-hour front desk plus an elevator keep everything on track. Terraces and gardens frame ocean or garden views, and beach umbrellas are free for shade on the sand.

Dining on-site spans flavors from Italian to Mexican and Japanese: Venecia serves Italian; Haiku and Haiku Teppanyaki bring Japanese tastes; La Brisa offers Mexican fare; Bellavista and Tonis provide additional options, with Bellavista Dinner featuring a dedicated dining experience; and L Atelier rounds out the lineup.

Terraces and gardens amplify the beachfront vibe, with access to the beach umbrellas for shade. A selection of accommodations includes oceanfront suites and villas with private pools, along with sea- and garden-view options, ensuring flexible layouts for couples and groups alike.

Closest airports

Cozumel International Airport

16.6mi

Cancún International Airport

20.2mi

Most popular amenities

Spa/Wellness packages

Free parking

Restaurant

Beachfront

Indoor swimming pool

Outdoor swimming pool

Business center

Adults only

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Water sports facilities on site

Steam room

Spa tub

Beach

Sauna

Air conditioning

Tennis court

Bar

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Garden view

Elevator

Garden

View

Free toiletries

Balcony

Rooms

Show 8 photos

Room - 2 Double/King, Highfloor

2 Double Beds

1 King Size Bed

645 sqft

Balcony

Minibar

Flat-screen TV

x8

+

x5

More details

UPPER FLOOR SUITE is 646 square feet and includes either 2 double beds 131-150 width or a king-size bed 150-183 width plus balcony, desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Show 8 photos

Butler, Double, Oceanfront

1 Double Bed

525 sqft

Balcony

Minibar

Flat-screen TV

x8

+

x5

More details

Ocean Front Butler Suite Beach Access is 527 square feet and includes a double bed 131-150 width plus balcony, terrace, desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Show 8 photos

Suite Oceanfront, King Size

1 King Size Bed

645 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This suite features a balcony, flat-screen TV and spa bath. Featuring grand Star Service: Butler service. Personalized mini-bar. Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Show 7 photos

Room - 1 Bed, Single Use

645 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This single room provides a spa bath. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Show 6 photos

Standard, 1 Queen Size Bed

200 sqft

Free wifi

Microwave

Flat-screen TV

Refrigerator

+

More details

This double room offers a seating area and a flat-screen TV. The unit offers 1 bed.

Show 6 photos

Suite, Pool View, Single Use

645 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This suite has a balcony, bathrobe and spa bath. Featuring grand Star Service: Personalized check-in and check-out. Packing and unpacking of luggage. Sparkling wine. Breakfast in bed. Nightly ironing service. In-house resort transportation.

Suite Superior (2 adults) in Iberostar Grand Paraíso

Show 8 photos

Suite Superior, Multiple Beds

1 King Size Bed

2 Double Beds

645 sqft

Spa tub

Garden view

Private Bathroom

Balcony

More details

Ocean Front Suite (1 Adult) in JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Show 8 photos

Suite, Single Use, Oceanfront

2 Double Beds

1 King Size Bed

645 sqft

Ocean view

Spa tub

Private Bathroom

Balcony

More details

Suite (2 Adults) in JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Show 7 photos

Suite Double Room

2 Double Beds

1 King Size Bed

645 sqft

Spa tub

Garden view

Private Bathroom

Balcony

More details

Suite Superior (2 adults) in JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Show 8 photos

Suite Superior Double Room

1 King Size Bed

2 Double Beds

645 sqft

Spa tub

Garden view

Private Bathroom

Balcony

More details

Suite (1 Adult) in JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Show 7 photos

Suite, Single Use

2 Double Beds

1 King Size Bed

645 sqft

Spa tub

Garden view

Private Bathroom

Balcony

More details

Suite Superior (1 Adult) in JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Show 8 photos

Suite Superior, Single Use

2 Double Beds

1 King Size Bed

645 sqft

Spa tub

Garden view

Private Bathroom

Balcony

More details

Guest reviews

9.2

34 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Bonita

9.1

April 2024

Room service needs LOTS of improvement. It sucks. I was there 4 nights and not one day did they get any of our room service order correct. Even after trying to correct , it was wrong. This happened in room service foe 2 different rooms and I also.heard other guest talking about it.

🇧🇷

Fernanda

10

January 2024

Remarkable experience, service and food / drinks.

The location is not the best. It is about 30 min from Playa del Carmen and more or less the same from Cancun. They could also provide more details about the activities available (like kayaking, snorkeling etc).

🇺🇸

Betsy

10

September 2024

Breakfast was good plenty of options. Love the view of looking at the pool. Service was great.

🇦🇺

Damian

10

August 2024

The property is stunning! And all of the staff I met were so welcoming and helpful, in particular Karolina, Ana and Alberto.

I wish I could have stayed longer.

🇮🇱

Rony

10

April 2023

Great staff and service. Very nice property. Team was accommodating to our requests and made a point to help us celebrate our honeymoon as best as we could.

Property shows its age in certain parts but nothing bad. It is understandable. Really nothing to complain about.

🇧🇬

Maia

9.1

January 2022

Do not have open restaurants and bar for evening and night. Everything is inside. For beach hotel that is unacceptable

🇺🇸

Sarah

10

May 2025

Staff and food were great value. Love the pool.

Rooms sometimes had a musty smell

🇨🇦

Anelys

10

May 2023

The very best service

Nothing better

🇺🇸

Tambra

8.2

January 2022

Beautiful

Very spread out had to walk far for everything. The website didn’t tell about the NewYears Eve party, or the required dress code for the restaurants. The staff said the restaurants were full the first day we arrived. We have to raise Cain to get a reservation.

🇺🇸

Jennifer

10

September 2022

beautiful grounds, exceptionally clean

the resort food was good… needed a bit of an upgrade

Points of Interest Around JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Attractions

3D Museum of Wonders

10.6mi

Selvatica

10.9mi

Fundadores Park (El Zócalo)

11.4mi

Xenses Park

15.8mi

Rio Secreto Nature Reserve

16.2mi

Xoximilco Cancun

17.9mi

San Gervasio Mayan Ruins

19.1mi

Discover Mexico Park Cozumel

19.9mi

Ventura Park

20.8mi

The Mayan Cacao Company

25.2mi

Kantun Chi Ecopark

26.3mi

Xotik-Ha EcoPark

26.6mi

Playa Palancar

27.2mi

El Mirador Lookout

28.4mi

Palapas Park (Parque Las Palapas)

29.5mi

Restaurants

Venecia

Cuisines

  • Italian

Haiku

Cuisines

  • Japanese

Haiku Teppanyaki

Cuisines

  • Japanese

La Brisa

Cuisines

  • Mexican

Pools

Location

  • Indoor

Features

  • Heated
  • Salt water

Age restrictions

  • All ages

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • Salt water

Age restrictions

  • All ages

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • Salt water

Age restrictions

  • All ages

Availability

  • All season

Amenities of JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Spa/Wellness packages

Free parking

Restaurant

Beachfront

Indoor swimming pool

Outdoor swimming pool

Business center

Adults only

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Water sports facilities on site

Steam room

Spa tub

Beach

Sauna

Air conditioning

Tennis court

Bar

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Garden view

Elevator

Garden

View

Free toiletries

Balcony

Stay rules - JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

When are the check-in and check-out times for JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort?

JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.

Does JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort come with parking?

Yes, there is convenient and free on-site parking available at the Iberostar Grand Paraíso hotel. Guests do not need to make any parking reservations as it is easily accessible.

What are the rates at JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort?

At JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort, prices have a starting point of $425. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What types of rooms does JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort offer?

The hotel offers various types of suite rooms, including Suite Superior and Ocean Front Suite. All rooms are non-smoking and have an occupancy of 1 or 2 adults. The room size is 646 square feet, and the beds available are 1 King size bed and 2 Double beds.

What activities does JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort offer?

Guests at Iberostar Grand Paraíso can spend their time indulging in a variety of leisure amenities. The hotel features both an indoor and outdoor swimming pool, both of which are heated and available year-round. There is also a beachfront area where guests can enjoy the sandy shores and water sports facilities on site.

For those seeking relaxation and pampering, the hotel offers a spa with various wellness packages, a steam room, sauna, hot tub, and spa tub. There is also a spa lounge and relaxation area for guests to unwind. Additionally, the hotel has a fitness center and offers yoga classes to keep guests active and fit during their stay.

When it comes to dining options, guests can choose from a range of restaurants on site, including Bellavista, Tonis, Venecia, Haiku, Haiku Teppanyaki, La Brisa, L Atelier, and Bellavista Dinner. These restaurants offer various cuisines such as Italian, Japanese, and Mexican to cater to different tastes.

Can guests use a pool at JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort?

The hotel has three pools. Pool 1 is an indoor pool, Pool 2 is an outdoor pool with saltwater and heating, and Pool 3 is an outdoor pool. All pools are available all year-round and have no age restrictions.

Is there an in-house restaurant at JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort?

The hotel provides several on-site restaurants including Bellavista, Tonis, Venecia (Italian cuisine), Haiku (Japanese cuisine), Haiku Teppanyaki (Japanese cuisine), La Brisa (Mexican cuisine), and L Atelier. Bellavista also offers a dinner option.

Which payment methods are supported by JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort?

Iberostar Grand Paraíso accepts cash as a payment method. Additionally, they accept Mastercard, American Express, Discover, and Visa.

Other properties you may like

Based on properties previously viewed
Ocean Coral & Turquesa All Inclusive

Ocean Coral & Turquesa All Inclusive

Carretera Cancún - Playa Del Carmen Sm 12 Mz 5 Lt 1-5, Riviera Maya, 77580, QR, Mexico

10.9mi from current hotel

8.3

436 reviews

From

$175
Dreams Riviera Cancun Resort & Spa - All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive

Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Puerto Morelos, 77580, QR, Mexico

2.2mi from current hotel

8.1

269 reviews

From

$257
Dreams Jade Resort & Spa - All Inclusive

Dreams Jade Resort & Spa - All Inclusive

Manzana 20 Lote 1-1 Unidad 26 Region 3, Puerto Morelos, 77580, QR, Mexico

6.7mi from current hotel

8.2

243 reviews

From

$171
Swimming Pool in Lunita Jungle Experience

Lunita Jungle Experience

Ruta De Los Cenotes Km 16.5, Puerto Morelos, 77580, QR, Mexico

10.7mi from current hotel

9.3

86 reviews

From

$130
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma

Carretera Cancun Playa Del Carmen Km 45 Muchim 77710 Solidaridad Quintana Roo, Puerto Morelos, 77710, QR, Mexico

3.4mi from current hotel

8.6

1,001 reviews

From

$664
Secrets Riviera Cancún Resort & Spa - Adults Only - All inclusive

Secrets Riviera Cancún Resort & Spa - Adults Only - All inclusive

Carretera Cancun-Puerto Morelos, Puerto Morelos, 77580, QR, Mexico

12.3mi from current hotel

8.1

42 reviews

From

$455
Desire Riviera Maya Resort All Inclusive - Couples Only

Desire Riviera Maya Resort All Inclusive - Couples Only

Carretera Pto. Morelos, Km. 27.5 S.M. 12 Mza. 41 Sm 12, Puerto Morelos, 77580, QR, Mexico

12.5mi from current hotel

8.8

148 reviews

From

$660
Hacienda Morelos Beachfront Hotel

Hacienda Morelos Beachfront Hotel

Av. Rafael Melgar Lote 5 Mza 2 Smza 1, Puerto Morelos, 77580, QR, Mexico

8.3mi from current hotel

7.5

505 reviews

From

$85
Bird's eye view, Pool View in Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Palmar Beach Resort and Spa Riviera Maya - All Inclusive

Carretera Cancun-Puerto Morelos, Km 27.5 Manz. 37 Super Manz 12, Puerto Morelos, 77580, QR, Mexico

12.7mi from current hotel

5.5

2 reviews

From

$305