The whole complex looks really nice, as well as the appartment. The pool is beautiful and we enjoyed spending time there. It is also comfortable and the 4 of us had really enough space inside. The staff at the reception was also helpful whenever needed, so we are happy about that, as we needed sometimes guidance.

Location was the main issue, as this was somewhere in between the centre and the beach. If you want to go to the centre you have to go through a really shady area, so we wouldn't recommend that. Otherwise the road to the beach is nice and well forested, so enjoyable. We had one problem with the AC when it was leaking, and this is where we were expecting some more urgency from them. They only sent someone the next say to fix it, and they also didn't say when exactly. Another thing is that the pans and pots could be better (the pan was really bad and we could barely clean it every time we used it). We also didn't have any room service which was weird because we stayed 7 days.

Exactelly what we wanted. Self catered, small apartment block. Not too busy. In quite new build hotel zone, felt safe and no barking dogs at night. Pool was a good size and never too busy. We stayed in the two bed apartment on ground level so we just opened our sliding door and had it literally two steps away. All nice and tidy around the pool and the apartment itself was nice and clean.

Just few things you might want to know. There is construction going on right next door so it can be noisy during the day at the pool. ( construction is going on pretty much everywhere) Some of the reception staff didn’t speak any English so communication was difficult at times. We had power cut on busy morning when all trying to get ready for a dive day which made things really difficult. ( power cuts are unfortunately quite normal in whole of Tulum) The kitchen wasn’t well equipped especially when you are planning to cook a lot and for 4 people at the time. We asked for extra pots and pans but were told they just did not have any. Also some drinking water at least on arrival would be highly appreciated.

This lovely apartment was well-equipped with 2 decent size bedrooms and bathrooms. The beds were comfy. The kitchen had plates, utensils, and pots and pans. The private rooftop patio with a "hot" tub was beautiful. Unfortunately, we had a cold tub. Not too far from downtown Tulum but not in the thick of the action. A rental car is really helpful.

The wi-fi was nonexistent in the unit we stayed in. It showed on screen that the bill hadn't been paid, but we could never confirm. Also, one of the toilets didn't flush well.

Good experience overall. Good facilities. Very nice and clean rooms. Well equipped kitchen and big living room. The rooftop was beatiful.

For an entire night the was neither electricity nor water. This is not hotel fault becaase it a major problem of the city of tulum. Howver this was a major problem. They suggested us a scooter rental that ended up scamming us. Asking us 70$ for a damage to the scooter we didn't made.

The staff was very friendly and helpful. We stayed in one of the penthouse rooms and it was beautiful. The rooftop was amazing. We would have spent much more time up there if the construction wasn't happening. Great water pressure, and it had everything we needed if we wanted to cook.

The water pressure was SO good that it literally blew the shower head off and flooded the bathroom. We stayed during low season, so maybe our place didn't have the finishing touches yet. The couch and rug were a bit dirty and some of the walls had scuffs on them.

It was easily reachable in walking distance from the bus station tulum not only did it have enough room for everyone, it even had a pool and there is a 7/11 store that is a 3’ walk from the property!

the location for the beach clubs etc was too far away

really everything. it was very quiet at night. safe and secure gated . Great restaurants with walking distance

this is a upcoming area in Tulum so there is a lot of construction going on all around. I doubt if you can find an area that doesnt have construction

Cleaningness, and the vibe of the place

Mirrors only in the bathroom Which was enough but I'd love to have a full body mirror. This.place is perfect to go during daytime and return to sleep at night. At the moment a lot of construction happening in the arounds so it's noisy on weekdays. It didn't bother me much but I noticed it when I returned after lunch or something.

Beautiful apartment. Clean and luxurious. We loved the private rooftop. The front desk staff were really friendly and gave us some amazing recommendations.

Depending on what you’re looking for, the location isn’t perfect. It’s definitely still a good spot, but it’s a bit further away from the main street, bars, and street food. There are restaurants close by but they’re way more expensive/boujee than those near the main street. No complaints as we knew this before booking!

Great Appartment.Pool in front of the terrace.Clean and modern.6 to 7 people can stay in one appartment.Nice staff.Parking in front of the building.Quiet at night.There was even a washing maschine in the appartment.

No kitchen towel to dry dishes.