2,351 reviews
From
$85Av. Coba Sur, Regiã³n 014, Tulum, 77760, QR, Mexico
2,351 reviews
1/47

Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Naala Tulum is a 4-star hotel in Tulum, Quintana Roo, Mexico, just 0.9mi from the city center. Address: Av. Coba Sur, Región 014. With 2,575 reviews and rates starting at $85 per night, this property offers an approachable gateway to the Riviera Maya vibe.
On-site highlights include a restaurant and an outdoor pool (free), plus free Wi-Fi, a 24-hour front desk, and room service. Convenience comes with options that carry extra fees: private parking, shuttle services, airport transfers, and meeting or banquet facilities. Additional perks include streaming service, air conditioning, a bar, sun deck, terrace, private entrances, balconies or garden views, and access to beach umbrellas and loungers.
Rooms are non-smoking and many offer garden views, balconies, or terraces, with kitchenware and kitchenette setups for light self-catering. Elevators provide easy access to upper floors, and garden or terrace settings invite time outdoors. Whether traveling for business or leisure, this Tulum stay blends practical comforts with a relaxed, sun-soaked ambiance.
An elevated escape awaits at Naala Tulum, where a rooftop infinity pool offers chic, adults-only moments above the city. The outdoor pool area opens onto a sun deck and terrace, with private entrances and balconies or garden views providing shady corners for a quiet pause. Inside, free Wi-Fi keeps connections seamless, while a 24-hour front desk and room service add a touch of convenience for late-night cravings or early-morning needs.
On-site dining centers around Cafeteria del Aire, serving International cuisine for casual lunches and relaxed dinners. A stylish bar complements the scene, and the sun-washed terrace invites outdoor sips as the Riviera Maya vibe hums in the background. Beach days become easier with access to umbrellas and loungers, while additional outdoor spaces encourage lingering in the warm breeze.
Payment is simple with cash and major cards—Visa, American Express, and Mastercard accepted. Several conveniences, including streaming service and air conditioning, elevate stays, and complimentary features like free Wi-Fi and the 24-hour front desk ensure comfort around the clock. For those needing extra arrangements, options carrying an additional fee include private parking, shuttle services, airport transfers, and meeting or banquet facilities.
Closest airports
Cozumel International Airport
39.9miRestaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Garden view
Elevator
Garden
View
Balcony
Upper floors accessible by elevator
Free toiletries

Show 6 photos
Deluxe Room, King Bed
1 King Size Bed
540 sqft
City view
Private Bathroom
Balcony
Private entrance
x4
+
x3
More details

Show 11 photos
Apartment, 2 Bedrooms
2 Double Beds
1 King Size Bed
1185 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
x10
+
x6
More details

Show 7 photos
Standard Room, King Bed, Terrace
1 King Size Bed
540 sqft
Garden view
Private Bathroom
Terrace
Private entrance
+
More details

Show 5 photos
Standard Room, 2 Double Beds, Terrace
2 Double Beds
645 sqft
Garden view
Private Bathroom
Terrace
Private entrance
+
More details

Show 5 photos
Deluxe Room, 2 Queen Beds
2 Double Beds
645 sqft
City view
Private Bathroom
Balcony
Private entrance
x4
+
x3
More details

Show 5 photos
Room, 2 Twin Beds, Terrace
2 Double Beds
645 sqft
Garden view
Private Bathroom
Terrace
Private entrance
x4
+
x3
More details
Show 5 photos
Deluxe Room
1 Double Bed
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details

Show 4 photos
Standard Room, King or 2 Double Beds
2 Double Beds
1 King Size Bed
25 sqft
City view
Private Bathroom
Balcony
Private entrance
x4
+
x3
More details
Show 6 photos
King Room, Terrace
Balcony
Outdoor swimming pool
Minibar
Flat-screen TV
+
More details
Show 4 photos
Standard Room, King Bed
Balcony
Outdoor swimming pool
Free wifi
Minibar
+
More details
Deluxe Room, 2 Twin Beds
1 Twin Bed
x4
+
x3
More details
Standard Room
1 Twin Bed
1 Double Bed
+
More details
8.3
2,351 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Tulum
1.5miTankah Park
2.4miGrand Cenote (Gran Cenote)
2.9miCasa Cenote
5.7miCenotes Sac Actun
8.2miCenote Dos Ojos
9.1miMuyil
13.6miAkumal
15.8miXotik-Ha EcoPark
23.2miKantun Chi Ecopark
23.6miSian Ka'an Biosphere Reserve
27.3miPalancar Reef
29.6miPlaya Palancar
29.8miMr. Sancho's Beach Club Cozumel
30.6miThe Mayan Cacao Company
30.9miAttractions
Tulum
1.5miTankah Park
2.4miGrand Cenote (Gran Cenote)
2.9miCasa Cenote
5.7miCenotes Sac Actun
8.2miCenote Dos Ojos
9.1miMuyil
13.6miAkumal
15.8miXotik-Ha EcoPark
23.2miKantun Chi Ecopark
23.6miSian Ka'an Biosphere Reserve
27.3miPalancar Reef
29.6miPlaya Palancar
29.8miMr. Sancho's Beach Club Cozumel
30.6miThe Mayan Cacao Company
30.9miAirports
Cozumel International Airport
39.9miCafeteria del Aire
Cuisines
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Garden view
Elevator
Garden
View
Balcony
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Bicycle rental
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Mosquito net
Non-smoking rooms
Private entrance
Room service
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Outdoor swimming pool
Public Bath
Solarium
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not needed) and costs USD 10 per day.
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
At what times are check-in and check-out at Naala Tulum?
Planning to stay at Naala Tulum? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Can guests park for free at Naala Tulum?
Yes, there is parking available at Naala Tulum hotel. The parking is private and on site. It costs $10 per day and no reservation is required.
What's the nightly rate at Naala Tulum?
Starting rates at Naala Tulum begin from $85. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does Naala Tulum offer?
At Naala Tulum, the hotel offers a variety of room types including Deluxe King Rooms, Standard King Rooms, Two-Bedroom Apartments, Deluxe Quadruple Rooms, King Rooms with Terrace, and Twin Rooms with Terrace. Smoking is not allowed in any of the rooms. The rooms range in size from 269 sqft to 1184 sqft, and can accommodate between 2 to 6 adults with additional space for children. The beds available include Double beds and King size beds.
What activities does Naala Tulum offer?
Guests at Naala Tulum can spend their time enjoying the leisure amenities offered by the hotel. The outdoor swimming pool is a great place to relax and take a refreshing dip. Guests can also lounge in the beach chairs or under the beach umbrellas provided by the hotel.
For those looking for a drink or a bite to eat, they can head to the on-site bar or the Cafeteria del Aire restaurant, which offers a variety of international cuisines.
Additionally, guests can make use of the sun deck to soak up the sun and enjoy the beautiful views. Furthermore, the hotel offers bicycle rental for those who want to explore the surrounding area.
Overall, Naala Tulum provides a range of amenities perfect for guests looking to unwind and make the most of their stay.
Is there a swimming pool at Naala Tulum?
The Naala Tulum hotel has one pool available. This pool is open all year round and is located outdoors. It has age restrictions and is only accessible to adults. The pool also has features such as being an infinity pool, located on the rooftop, and providing a view.
Does Naala Tulum feature its own restaurants?
Yes, the hotel has a restaurant on site called Cafeteria del Aire. The restaurant offers international cuisine.
What methods of payment does Naala Tulum accept?
Naala Tulum accepts cash as a method of payment. In addition, they also accept American Express, Mastercard, and Visa.

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