Front desk very helpful. Very nice reception area. Dinner was good and the breakfasts fantastic huge and varied. Really set you up for a day in the Medina. Very spacious suites well equipped mostly (see below) with terraces on both sides for sunset/rise

Very pleased to find nespresso machine but it needed maintenance. Pillows all big/ high for me, but this is being picky. FYI. this no reflection on hotel but regular taxis take only 3 people NOT 4 so it was 3 taxis for us to go into town because we were 7 in our group the grand taxis wont come out as far as the hotel. And the lovely roof terrace does not serve alcohol

We stayed in this beautiful 5 star hotel for 6 nights and it was the best decision for our trip. The hotel is located in the quiet, clean and beautiful El Ghoul area. It comprises of only 13 luxury suites, each named after a flower; ours was Orchidée (French for Orchid). We booked a 2 bedrooms and 2 bathrooms suite. It had a kitchen with all appliances: dishwasher, oven, fridge, hob and what not. The main bedroom had ensuite bathroom. Both the rooms had a balcony overlooking a lush green vicinity full of palm trees. The living area was bright and cosy. The staff was amazing. Ahmed and others on the reception always made sure everything was up to the mark. The housekeeping did a great job keeping the suite tidy everyday. Now coming to the spa services, I totally totally recommend the Moroccan Hammam and Massage. Lovely ‘Chayma’ did the most amazing job. I had full body massage (500 Dirhams) twice and Hammam (250 Dirhams) with gommage twice during my stay and it was so so relaxing. The pool was overlooking the military mountains. It was always quite and mostly to ourselves. The breakfast was simply the best. Freshly squeezed orange juice, hot drinks and eggs of your choice were served daily with crepes, freshly baked cake, pancakes and Moroccan condiments. The lady who served was extremely polite and professional. The walk to the nearby Menara Mall was 3.1km making it ideal for us.

Adding fresh fruits to the breakfast would add value.

The property was great for a group of 3 friends. I found difficulties finding a hotel for 3 persons, so we came across this and got a whole apartment and 3 beds with hotel services! The staff here really do look after you, they will be at your service when needed and extremely helpful. Reda, one of the hotels concierge, was exceptional, he went above and beyond for me and my friends during our stay. The location isn’t the best but it is good. Some taxis find it difficult to get you back to the hotel. Guilez centre is a 4 minute drive. The breakfast here is really good, you get a selection of items. You will come across the freshest, most refreshing orange juice during this breakfast also. Room service was great, they really clean the apartment when you’re away, a special shout out to them for organising my messy room 👍🏽 Speak to the hotel front desk for excursions as they will get you a very good deal.

The pool isn’t the greatest so don’t expect to be swimming a lot. It’s perfect for kids and it’s knee height for adults, never the less, the bedside lounges are a good touch, as it’s on the roof, you can catch a nice tan. There were no spa treatments here which is a shame, I was advised they’re renovating the spa hence why it wasn’t available during my stay.

Clean reasonable sized rooms, modern decor, and super friendly staff all round, from receptionist (Mr Ahmed), cleaners, to the breakfast waiter. Breakfast on the rooftop was outstanding. Full a la carte menu with excellent table service and a wide variety of delicious breakfast items. Unbeknown to us, on one occasion, even the owner of the hotel extending warm generosity to us when we were short of 70 MAD to pay the taxi fare! Location was less than 10 minutes by car to the main train station. Hotel also provided an excellent service to arrange taxis for us to travel to our places of interest.

Local amenities not really within walking distance, although these can be acquired on return from excursions.

spacious room, friendly staffs.

with cooker and some tableware but no pans or pots for cooking. the boiler uses tanked water, and takes long time to reheat. we run out of hot water on the first night. one of the hairdryers was broken. smell of refurbishing. funny location that some drivers couldn’t even find it.

Staff were very attentive, the apartments were a great size for 4 people, the breakfast was also yummy

Don’t order taxis with reception as there taxi drivers are extremely slow on pick up, use the app roby instead

I was exceptionally pleased with the stay. Excellent amenities and service. A special thank you to Hana, who welcomed us and accompanied our stay with extreme professionalism and friendliness.

The staff were incredibly welcoming excellent customer services from Noor, Shema, Ayub and Mohammed. Any issues were rectified instantly rooftop terrace and restaurant is fantastic quality fresh and value for money. Hotel also arranged great excursions with reputable professional providers.

some areas can be more modernised as with ay business always room for improvements

The apartment was a good size, the ensuite was bigger than I expected. The staff all spoke good english & were very helpful whenever we needed to ask anything they was friendly & happy to help.

The breakfast was the same thing everyday got boring no other options given last 2 days we skipped it. The pool was not heated, very cold water so did not get to use it. The same hand & bath towels were reused on few of the days. The wifi was no good throughout the entire hotel.

Nice friendly and helpful staff.

The apartment was fine and clean but needed some snagging. Several light bulbs needed replacing, the shower head would not hang up, and some doors were hard to close. Some noise in the daytime from the pool pump above our top floor apartment.