The Riad’s location is perfect as it is close to everything (about 8 mins walk to taxi pick up locations). We had a small room with 3 beds but it was already enough for us. It has a big closet which our clothes and baggages were kept inside. It was very cozy as well. The breakfast is so amazing. The staff are very nice and attentive. They would always help you as much as they can.

The power supply seems to be unstable. There were times our lights would flicker especially when the AC is on. The internet isnt that stable as well especially inside our room. Multiple times we’d get disconnected.

This Riad is located in the centre of a very good area and is truly the Soul of the Mouassine neighbourhood which its name comes from. Many of the most special touristic places are nearby, Jardin Secret (7 minutes by foot), the Museum Mouassine (5 mins), Djema el Fna (5-7 mins), Dar El Bacha, exchange offices, restaurants, hammams, spice market, wonderful handicraft shops. It is one of the most amazing quarters in the Medina (old city). The best entry to the Medina to reach the Riad is probably Bab Laksour or Djema El Fna and the staff at the hotel is always ready to support you. The Riad itself has a wonderful atmosphere. I was there with family and friends who visited Marrakech for the first time. All of them were amazed! The architecture of the two courtyards is a beautiful combination and each floor has a unique design and cozy corners to relax and enjoy. Every room is individual, perfect for everyone’s taste! The architecture of this very traditional, yet perfectly renovated Riad is breathtaking. And the large rooftop and view is one of the best things you must see at any time in the day! Towel exchange and cleaning service is provided daily – The staff and management is very courteous, professional, familiar, kind and helpful! Breakfast was very delicious and freshly made daily, as well as dishes which can be pre-ordered. You can book trips to other areas in the Riad as well – on the whole it offers everything one needs. Thank you Ibtissam, Slimane, Abderrahmane and Julie for making us feel comfortable as if we’d had a second home in Marrakech. I've been to other places, yet since I stayed at this Riad I found the perfect residence. I can wholeheartedly recommend Riad Alma Mouassine to anyone who wants to visit Marrakech and enjoy a wonderful unique stay.

Beautiful riad with friendly and welcoming staff ready to help with any request. Delicious and filling breakfast every morning and a lovely roof terrace to relax after wandering the souks. Close to all the attractions in Marrakech and easily walkable from the bus station and taxi drop points.

I was in a small room on the terrace which was beautiful but not well insulated. A group arrived late during my stay and were loud on the terrace into the small morning hours, which wasn't appreciated though they weren't to know. My room was quite dark even with the lights on, and the shower only stayed hot for approx 5 minutes each day. I've had better stays in Morocco for a cheaper price.

Any visitor will love the ambience of this comfortable restored traditional house. However, the real treasure at Riad Alma Mouassine are the warm and attentive staff. Our family were made to feel completely at home by our superb hosts - Suleman, Btissam and Essam. The team were both knowledgeable, helpful and generous with their time to answer our queries about the locality and excursion plans, including arranging spa treatments. The rooms were well appointed and comfortable with traditional decor and we enjoyed dinner on the roof terrace one night, with wonderful mint tea served there. Breakfast was excellent including local foods and great coffee. The house is very homely and peaceful and is within easy walk to the souks and main square. Would highly recommend for families looking for high quality, traditional hospitality. We found the stay to be excellent. In addition, you could consider providing a mini fridge in rooms for cooling water bottles / drinks.

Decor was nice. Location was convenient. One staff was an absolute sweetheart (sorry, name forgotten due to delay of doing this review), but several were careless (not responding to knocking on door, letting phone ring on loud repeatedly at night with sound carrying to upper floors and loud talking with guests late at night. Most staff came off as fake, repeating the same comments and questions to guests with no care for a response.Breakfast was ok, but quality of products was mediocre/poor (I liked the olives 😋). Nice room, but not up to the price paid.

Having to knock to get back in whenever leaving the Riad. The fakeness of how guests were received - felt overdone and not sincere. Same comments and questions repeated over and over in an attempt to create a welcoming facade.

The staff was excellent, friendly, warm, and welcoming. The atmosphere was charming, interesting, and historic.

The water pressure was low in the sink. I didn't use the shower, so I cannot comment on that experience. Access to bottled water would have been nice. The credit card machine was not working when I checked out, so I needed to pay for tax and incidentals with cash. Their wasn't an ATM nearby which would have been a problem if I didn't have enough cash. They had limited change available too, but the staff worked with me to compromise on a settlement since neither of us had exact change,

The entire Riad is absolutely beautiful! We had a very large room at the top of the stairs near the terrace and we absolutely loved it! Our A/C units worked perfectly and everything about the room was well situated. The bathroom was set up very nicely and the shower was roomy enough for my tall husband. We really enjoyed sitting on the Terrace in the evenings and we also enjoyed the pool one very hot afternoon. The breakfasts were very good (great coffee) and eggs too! We especially appreciate the kindness and care from our hosts. They took care of anything we needed. Thank you again for making our Marrakech visit so wonderful!

There wasn’t anything we didn’t like about this fabulous Riad.

We had a lovely room on the first floor with twin beds, rather spacious. The Riad is beautifully decorated and located in the heart of the medina, a very central location and short distance to all the interesting sights. All is very clean and staff go out of their way to make your stay comfortable. Lovely entrance door and Riad is in fact two Riads joined together for more space. Breakfast is fresh and plentiful with variations every day. Coffee is awesome. A little oasis in the middle of a very busy medina. Can highly recommend.

The only thing that was a little irritating was the noise of the motorbikes driving through the medina at night. Our window opened to the road / path to one of the main roads through the souk and the medina. Bikes were speeding through these lanes until the early hours of the morning which was echoing through the houses. No big deal but a kept us awake for some time.

Fantastic location close to the action. Cleaner and more comfortable than the 4 star hotel that we were in previously. The rooftop was an oasis of calm away from the busy markets. Stunning traditional decor in communal areas. Helpful staff - host was especially helpful when we got lost looking for the Riad - which is easy to locate once you know where it is.

A breakfast menu/choices would be helpful in the absence of a buffet (food was automatically brought out to the individual table). However, we were in a rush so perhaps didn't have chance to figure the system. What we had, we enjoyed.

The hotel is located in the center of Medina which has advantages and disadvantages. Positives: you live in a commercial, tourist part of the city. You are close to many attractions. Minus: no car will come to the hotel, so you have to walk with your luggage for about 600 m. The hotel staff is fantastic. Polite, smiling, helpful.

The hotel is in local style. Very clean, but the acoustics make it difficult to sleep. All the voices in the corridor, in the breakfast room can be heard in the rooms. Looking at hotel prices in Europe or Asia, the price for such a hotel standard is too high.