It was a fascinating "riad": the architecture and details were impeccable. Clean, comfortable, quiet. Very good breakfast, something in between continental and full: it consisted of coffee/tea (or both), freshly pressed orange juice, bread+butter+jam/marmalade, crêpes, both classic (French) and "Maroccain" and a slice of cake, always different. The welcome is a traditional Moroccan mint tea, served from a silver teapot. The location is near - not too near, though, it takes a few left-right-left turns in let's call them "pictoresque" alleys - the main street of the Medina, which is the old quarter. Next time, I would definitely use their recommended pick-up service from the airport, because it wasn't exactly easy to find the riad, but I want to stress that it was not their fault, only ours. The staff: Zakaria, the manager, is a true gentleman, who will give you a warm welcome (including the above mentioned tea) and always heartfelt suggestions. Said suggestions will be about - excursions (he personally booked one for us, finding the best price in town) - places to visit, - restaurants to eat at. Also the rest of the staff was impeccable. Oh, and we enjoyed a very good Moroccan dinner at the riad, for a reasonable price: you will have to book one day in advance, because they will buy fresh food in the morning, according to what you order, and cook it directly. Would definitely come back.

Nothing specific

Staying at this beautiful family-run Riad in Marrakech, was honestly one of the best parts of our trip. The place is super cozy and feels like a home away from home. The riad has this perfect mix of traditional Moroccan style with all the modern comforts you need. The family who runs the place are super friendly and made us feel so welcome, eventhough we arrived very late in night. Marrakech can be busy and bustling, but the Riad itself is such a peaceful escape. The rooftop is beautiful – it’s the perfect spot to relax after a day of exploring. All in all, I can’t recommend this Riad enough. It’s the perfect spot for anyone looking for a peaceful and authentic Moroccan experience while still being close to everything Marrakech has to offer.

Zakaria and his staff were absolutely fantastic. The riad is gorgeous and the breakfast was excellent: assorted breads, jams, coffee, madelines, freshly squeezed orange juice, coffee and a plain omelet. The riad is a quiet oasis in the wonderful chaos of the medina. Zakaria arranged for a porter and taxi to riad for arrival and to the airport on departure. Housekeeping even washed my clothes!

I appreciated the two things that I'll discuss below but other travelers might not like them. First, the riad is located on Derb Snane off of Rue Sidi el Yamani. The path to the riad requires several turns off of Rue Sidi el Yamani. The riad will send a porter to take you there, so getting there the first time is easy. Those with a poor sense of direction might struggle with this. For me, it was great since you can't hear any of the medina's clamor. Second, my bed was very firm. For me, it was great. My old bones demand a firm bed but that isn't for everyone. In the end, my visit could not have been more perfect.

Lovely, helpful staff - made good recommendations and able to organise airport transfers. Great sunny rooftop. Beautiful riad. Tasty breakfast. Laundry service available, very reasonably priced. Very cute cats in the alley before the riad!

We could hear other guests coming in at night or leaving in the morning (we were ground floor room). This would have been better if the quiet hours had been enforced. Vegan breakfast was requested - some understanding (no eggs given) but we were given butter /honey and strongly suspect the cakes/pastries were not vegan.

Our stay at Riad Dar al Kounouz was fantastic. The hotel is exceptionally clean, and while it’s an older building, that only adds to its charm and authentic atmosphere. The staff were incredibly helpful, and the gentleman at reception was always available to answer questions or provide valuable tips about navigating Marrakech. The welcome dinner was a highlight and absolutely worth it—the tagine they served was better than what we tried in many restaurants. Breakfasts were also a delight. There’s no buffet, but each morning you’re served fresh, homemade food prepared right before you sit down. One of the best features of the riad is the spacious rooftop terrace. After a day exploring the busy and stimulating streets of Marrakech, it’s the perfect spot to unwind and relax. Overall, it’s a lovely place with great service, delicious food, and a truly unique vibe. Highly recommend!

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Stepping into Riad Dar Al Kounouz was like entering a dream. Nestled within the bustling heart of the souk, this serene hideaway provided our family of four, including two teenagers, with a magical and tranquil retreat. We stayed in the Jade Suite, a spacious haven with two bedrooms perfectly arranged for a family or group of four to six. One room featured a large bed and the other a large bed and two single beds, ensuring plenty of space and comfort. The beds, though firm, felt luxurious, with crisp, perhaps overly starched sheets that whispered of thoughtful care. The centerpiece of the riad was undoubtedly its courtyard, a peaceful, verdant oasis where we began each day with a breakfast experience we’ll never forget. Traditional, colorful, and elegant, the courtyard was adorned with exquisite tiles that reflected the beauty of Moroccan craftsmanship. My teenage daughter summed it up perfectly when she said her favorite moment of the day was having breakfast here. It was a complete meal, including fresh-squeezed orange juice and delicious omelets, and served by the kindest and most gracious hosts, whose warmth and attention to detail made us feel cherished. The rooms and bathrooms mirrored this traditional beauty, with their authentic Moroccan aesthetics and charming touches. The bathroom, with its stunning design and silver handheld shower head, was a blend of elegance and cultural authenticity—a detail that added to the overall charm. One improvement would be to adjust the wall fixture so the shower head can hang at the right angle for rinsing. What truly elevated our stay was the incredible team who run the riad. Their kindness and generosity were unmatched. Whether it was securing a reservation for us at a nearby spa, sharing invaluable tips about where to find the most authentic pastries and tagines, or simply making us feel like part of their extended family, they turned a beautiful riad into an unforgettable home away from home. Finally, the location—tucke

Well located, close to the heart of everything but still quiet and peaceful. Staff were very pleasant, welcomed with mint tea and snacks, provided maps and info on surrounding area.

Not the fault of the riad, but I forgot to take location directions and couldn't access the internet so only had offline google maps - this did not work and just took us to a point on the main alley, but the property is a few twists and turns further in. Take directions and/or follow the numbers round through the tunnels!

The staff was incredible, especially the nightwatcher; welcoming us with tea late at night and providing breakfast early for our convenience. The location is amazing, super central, close to the taxi spot and main square. The riad itself and the rooms are beautiful.

The room we initially were assigned to had a bad smell. However, luckily the staff could switch us to another room immediatlty.

The Riad was beautiful! The staff very friendly and helpful! The ivory room was very beautiful, amazing bathroom, amazing products. They made breakfast at 04:40 in the morning because we had an early flight…they even gave us some food to take with us for our sleeping son…no words to express their hospitality. Thank you!!!

Only one minor comment, there was a light unpleasant smell, not sure where from.

Great riad with comfortable beds. The location is in a quiet part of the medina (you have to walk 7 minutes from the gates to reach it). The hospitality of the staff has to be called out - they were very helpful on check in, talking about Marrakesh and Morocco, booking a car to go to the airport, and even printing airport boarding passes.

Hot water pressure dies off in the evenings. I'm not sure if this is due to too many people showering or a small hot water tank, but it should be looked at.