Great, authentic experience. What stood out was the great hospitality the staff Provided us. Special shoutout to Abdel who went above and beyond the call of duty. The owner should be glad that he is working there! Moreover, the owner, Alain, Provided us Great tips for the city. We will come back.

A truly beautiful riad! The breakfast was fresh and delicious, featuring an array of breads, fruits, pastries, and freshly squeezed juices. We stayed in the Blue Room, which was stunning, with a gorgeous terrace overlooking the atrium. Every detail in the decoration was thoughtful and exquisite. The rooftop seating area was lovely, offering both sun and shade, and the refreshing pool was perfect for a quick dip. The hotel owner was warm and friendly, and the entire team were incredibly kind and accommodating (big thanks to Yousef), providing great tips on restaurants, spas, and local attractions. The cleaning staff were lovely as well, and the whole space was impeccably curated. We would highly recommend Riad Eloise to anyone visiting Marrakech.

The place was absolutely beautiful, the room was very comfortable we got the bigger room with 2 beds. I cannot say enough about the kindness and excellent services of all staff. The owner, Alan, was always available for everything and anything you may need. Breakfast was very good, assortment of breads and other typical moroccan pastries, and fresh yogurt and fruits, freshly squeezed orange juice, coffee was great! On our day back our flight was not until 11 pm so Alan allowed us to stay in the lobby, away from the heat and a midafternoon thunderstorm. The location is great plenty of shops and restaurant nearby with traditional Moroccan food. Just follow the wall!!!! The mint tea is excellent!!! Thank you all for making our stay so special!!!

Everything about this property is excellent. It is in a great location away from the bustle of the streets. It has a lovely staff who go out of their way to be helpful. The breakfast is a traditional Moroccan breakfast with fresh homemade yoghurt and local honey, amongst other things. The rooms a beautifully painted in a traditional style with clean linen provided daily. The staff are always happy to help and use their local knowledge to advise on what to do and where to eat. I recommend this hotel as a great base to explore Marrakesh and its amazing streets. 10 out of 10

The owner and staff were very helpful in arranging drivers and an outing to Essaouria. The roof terraces were very quaint and with great views or the medina. The location was close to the medina withour being in the noise of the medina...our room was very quiet even though we had a big window for fresh air.

The bathroom door opened into the bathroom which was too small for two people to be in there and open the door at the same time. It would work out so much better if the door opened outwards. There were 3 of us so we could have used 3 towels, not just one or 2. the breakfast was pleasant up on the roof terrace but average food was served; I feel like the breakfast at another riad I've stayed was more elaborate.

Breakfast was great! Loved the routine and the ambience. We loved all the cozy books to relax outside of the room. The location was tucked away from the main area but so easy to get to. Our 2yo son had a blast. It was also so helpful to have great guidance on where to go (and not bother).

There was nothing I didn’t like. I think the one thing that could be a tiny improvement is explaining to gets about where to sit for breakfast when they check in. It was clear that each table had the right amount of settings for each room of guests, but so many of them didn’t get it and there would be two guests from one room sitting at a 5 person table, etc. I could see it created more work for staff who is already so busy!

We had a wonderful stay at Riad Eloise and couldn't recommend it highly enough. The location was optimal, just a short walk from the souks, with taxi ranks nearby to travel further afield. The staff were exceptionally kind and accommodating! We really felt taken care of, with the owner and concierge bending over backwards to make our stay great. We ate at the restaurant for one evening meal which was probably the best meal we had during our whole stay in Marrakech. The breakfast was also delicious. The building has a beautiful roof terrace area with comfortable seating, hammocks and a wide city view. When we return to Marrakech we will definitely be staying here again.

Very clean and good friendly staff.. Great breakfast. walkable distance from Medina. Safe / homely Went as 5 families with kids - youngest 11...

Pool is small and not heated; but hardly anytime for that given the busy market around. No lifts - so be mindful if you are booking with anyone who may need help climbing stairs. Of course contacting the property to ensure a lower level room might help. All Riads are small houses by definition and I am not sure you will find one in any. Cars stop about 100 meters from this place. Again, they is the nature of old city / Medina. just fyi.. Just plan accordingly - no heavy luggages that you can't drag or carry.

Don't bother with the flashy hotels, you can stay in those anywhere. Book Riad Eloise for the best, most relaxing stay in Marrakech. From the moment we arrived, very, very late, due to problems with the BA flight, we have been treated with nothing but kindness, particularly from Youssef, who, within the space of ten minutes, cooked us the meal that we should have eaten several hours before, not to forget the riad's owner, Alain and Muhammed, who were so incredibly kind and welcoming. The female staff were also very friendly. Everyone seems to be happy to work there, which is a good sign. The kindness of the staff has been noted elsewhere and it isn't an understatement. The room was lovely, with a border of camels lighting up the edge of the ceiling to various Moroccan features and decorations. There are plenty of plug sockets and mirrors in the right places. The bathroom is built with traditional materials and the brass fittings that you see for sale in the souks. The rooms downstairs and the terrace upstairs are comfortable and relaxing. The cleanliness, mentioned in previous reviews, is excellent. We didn't use the gym or the little pool. We didn't see anyone else trying them either but despite them being a reason for booking, after hours of walking around Marrakech I wasn't up for further activity. The breakfast was delicious, with a selection of breads, pancakes, spreads, fruit, yoghurt and some of the best honey I have tasted. To make it even better, they have a cat! We haven't tried other riads or hotels (except for afternoon tea at La Mamounia) but if we come back we will book Riad Eloise again.

Very close to the souks and a couple of lovely restaurants. The owner , Allan was particularly helpful and informative, he organised a hot balloon ride for us which we paid at the end of our stay. All the staff were friendly and helpful. The terrace was lovely to soak up some sun, the sipping pool was a real treat when the weather was very hot.It was very quiet and relaxing. The room was lovely and air con was very efficient. Having the airport transfers which was organised by Allan was good as we would of never have found the riad on our own. All in all a wonderful experience.

The breakfast service was sometimes slow.The lighting at night on the terrace wasn’t on so you couldn’t see where you were stepping. Also there was no lighting on the stairs on the second floor.