Parkhotel Horst exceeded my expectations. In my opinion, it deserves five stars, not four. The staff is polite and attentive, the service is excellent, and the food in the restaurant is both delicious and elegantly presented. Dining with a view of the lake is a real treat. The bed was large and very comfortable, and I appreciated the high-quality Rituals toiletries.

The only slight downside was the wellness area: swimwear is required in the pool, but not allowed in the saunas, and the outdoor sauna area is visible from the hotel grounds. It’s a bit awkward, but really just a minor inconvenience.

I had a very good stay for 1 night with my husband, we too the tower suit and I was surprised to see that the room is exactly pr even better that the photos , its luxurious , lots pf space and very well decorated . The only downside is that there is no noise isolation , so all night long we could hear very well the cars across the street . And that affected the atmosphere and was a bit of struggle . We also had breakfast included, I believe that breakfast could improve way more. But beside that great experience.

We liked that the hotel was situated close to the motorway, easy to access for our break from our long journey home. The room was spacious, we enjoyed the view over the lake. Staff at check-in were friendly and informative. The pool and sauna were a big bonus for us and we enjoyed spending time there.

We had a coffee in the room and noticed that the sugar sachets were very hard, perhaps old. The shower gel in the bathroom smelled beautiful. However, it was attached by the sink, and there was no other shower gel in the shower. We unpacked our own shower gel, a bonus would be, though, if there was shampoo and shower gel in the shower.

Great family hotel! The location is surrounded by nature next to a lake with a beach, with trails for walking and biking. There's even a pet farm across the lake. Our 3-person family room was large and comfortable. The bathroom was modern, clean and had bathroom amenities (which many hotels don't provide these days). The breakfast was very nice with a good variety of products. We made use of the indoor swimming pool with our kid and he really enjoyed it. It is also very handy being able to rent electric bikes to explore the area. All the hotel staff were very kind and helpful. Overall a great stay.

The only thing I would have liked is to have a mini fridge in the room to keep drinks cold.

The staff was incredibly friendly and helpful. The room was clean and comfortable, and the hotel was very quiet at night.

The service at the bar wasn't great. Although the staff were friendly, no one came to take our order or offer us a menu. A friend also found small fruitflies in his drink, but the member of staff said it was from the orange on the glass as decoration and wasn't flies. No alternative drink was offered.

the hotel in general was very good. The location is perfect. Breakfast is very good. However the coffee was hard to find. the pool and the sauna where good too

It was dissapointing that there was construction work in the hotel. Although this is to improve the hotel it was anoying. This caused that there was no fridge in the room and only a mobile airco. I hate that there is only electricy in the room when the badge is in the slot. so you can not charge your devices when you are away. Not even a dummy card worked. Please stop this nonense in this kind of higher class hotels. I was also disappointed that jaccuzi part in the pool was not working.

The staff are exceptional, friendly, and proficient. there is no phone in the room to call customer service but with such staff i didnt need to a phone. Breakfast was phenomenal and the coffee. food is really good too.

Rented regular bike and the seat was awful gave back pain. then rented electrical bike and it was good ( more expensive ofcourse) .

Everything. The breakfast was very nice. We loved having our breakfast with a lake view. The hotel is situated in a natural park, and walking around the lake was awesome.

Nothing. The air conditioning in our room did not work properly on the first night of our stay. However, after we informed the management, they quickly changed our room and resolved the problem.

Very nice building, perfect location by a lake beach, great view even in the cheapest rooms. We stayed at the regular apartment, but it wasn’t small at all. The air conditioner wasn’t working but the staff (who were always there to help us with anything we required!) promptly got us a portable one and it was great! The beds were comfortable (mattresses are always too soft for my taste in hotels, but I’m used to that already). My son loved the bathtub, the shower (separate) was ok, and the sink had a good size (I’ve read some complains about it, but on this apartment, that is supposed to be the smaller and simpler, was fine). You have direct access to the low beach through the restaurant which is practical and below the stairs in the lobby a “kiddy corner” with toys and crayons.

The regular rooms don’t have a mini fridge, only the suites, there was a shared one on the floor and it was handy, even tough not that comfortable to leave your stuff so far always - but everyone respected this shared facility and no one touched our things. The carpets aren’t that clean, they probably just vacuum it and never clean it properly, so we were sandals inside. The bathrooms were clean, but you could see that the details were missing (on corners you could see dark marks, nothing a good cleaner couldn’t solve with stronger cleaning products and some extra care)

Cozy hotel in a wonderful nature area, suitable for short and long walks. Super friendly youthful staff, always available to serve. The breakfast is diverse and freshly prepared. The Christmas festive evening was a gift for soul and body with non-stop live music. Thank you for the fantastic stay! Highly recommended to experience!

Big mirror on the wall in the deluxe room itself (not just the bathroom) is necessary for convenience.