The hotel was really nice and clean. We stayed in a deluxe room with a sea view, which was spacious and even featured a starry ceiling above the bed! The hotel has its own beach with snack bars, where you can grab a bite throughout the day. The beach is beautiful, and the calm sea is perfect for swimming. However, if you arrive later in the morning, you may struggle to find an available sunbed, as many guests reserve theirs by leaving towels. The breakfast, lunch, and dinner buffets are fantastic, with delicious food options!

The main restaurant is too small for the number of guests, making it difficult to find a free table. For a five-star hotel, I expected a better bed; I could feel every movement of my partner. Additionally, we found it unfortunate that with the all-inclusive package, there were plenty of drinks and snacks at the beach bars that we could not enjoy for free.

- Good property and good rooms. - We had a view of the pool and the sea. - Special mention to Wessam (from Egypt) at the front desk who accommodated all our requests.

- The view of the room shown in booking.com is inaccurate. If you do book, make sure you call the hotel to reconfirm if you will get a similar room. - I am vegetarian and the food options for me were very very limited. Especially the dinner buffet. Or even the room service food options are not great for vegetarians. Breakfast buffet was good - There's dredging and construction work going on right at the beach. Please check this. - Also the beach in front of the hotel is not really a beach but a man-made one so you won't see the vast expanse of the sea in front of you but more like two cycling/walking paths being constructed in front of you.

Amazing pool. Amazing view by the marina. Kind staff.

The furniture was a bit old (stained chair) The staff didn’t show flexibility to extend my late check out by just one hour to match my flight. Would have been a nice gesture especially that the hotel was not busy at all at this time.

Great location with beautiful park at the beach. Very good breakfast and comfy rooms.

Shower could be a little more clean. Was okay.

متعاونين وخدومين

All was superb! Thank you, great employees! There are 3 cool beaches to choose from. The special thanks are for the chefs and the Souk restaurant staff! You are amazing! ❤️ Will definitely recommend this hotel to my friends 😁

the only 2 points that would have made our stay even better are: -more benches from the hotel towards the Marina: it could be so nice to seat in the evening and listen to the ocean -more evening entertainment on the site like live music, dancing or animation etc as after dinner we felt like having some fun or entertaining activities but there were very few events (we attended the Magic show at Marina 👏, though it takes some walking which might not be easy for some elderly guests) * Hotel needs to put a tip box for the employees of different departments to share 😉

The facilities are good & the staff are nice The food is good. Love the place!

I asked for ocean view & i didn’t get it. The trips activates are expensive, it’s better to ask from the taxi to take you.

Perfect stay for a family. Nice beach, even can see dolphins sometimes. Swimming pool is great. There is an Aquapark nearby, ticket is included and there is a shuttle bus every hour. We took the half board deal. Breakfast and dinner are great and there is a wide variety of meals. Very good value for its price.

Hotel is quite crowded, there are a lot of tourist goups on package tours. If you dont want to take full board, everything is unrealistically expensive in the area. But if you get out of the Hawana complex, you will find other options and amaizing places to visit with a lot of camels wondering around.

Very good

Cleaning staff not enough

The hotel was very luxurious & clean. Arrived early then check in time while waited longer was given upgraded room logon view. Although my reservation was for the standard room so, appreciate for this upgrade!

I didn’t like , the timing of the pool where it closes earlier in evening by 7:00 pm and we could not use the pool due the time restriction. Also, in the room there wasn’t any carpet for the entire room where we had issue with outside fog entering in room when the balcony window is open and the place was humid and the whole room was slippery and hardly to walk