The Garden Palace is exceptionally comfortable and well run. The general manager, Oya, and his assistant, Udin, both live on-site. They are very service oriented. Any concerns, no matter how minor, brought to their attention are addressed immediately. Our room was huge with two large beds, a sitting area with comfortable chairs, and a nicely equipped kitchenette area. The room is thoughtfully furnished with anything one might need for an extended stay. There is abundant work surface space, drawers, shelves and closet space. The large beds are very comfortable, the A/C works great, and the internet is fast and 95% reliable, which we thought was quite good for such a small, remote country. The top floor of the hotel is a large open air (but covered) lounge area where breakfast is served. The breakfast is not fancy but is more than adequate. We made frequent use of the lounge area amenities including a hot and cold water dispenser, a mini freezer stocked with fresh ice and a free spin dryer. There is also a dedicated area for cleaning and drying dive gear. We took advance of the wash, dry and fold laundry service for $5 per basket. The hotel is located in the center of downtown. That was a plus for us as there are two larger supermarkets and many restaurants within a 5 minute walk. We booked the Garden Palace because it has the highest rated reviews (by a good margin) in Palau on Booking.com. After staying at the Garden Palace for 10 days, we understand why the reviews are so good.

Located in the main town Koror, it is close to shopping and restaurants. It is about a 30-40 minute walk down to the island of Malakal where some of the main dive shops are. We got a free transfer to and from the airport even though our flight out was at 2am. Great breakfast, free filtered water, beach towels and umbrellas. The staff is super helpful and even helped arrange a rental car for us (delivered and picked up ) for the day

The A/C was adequate and kept us cool but it was struggling. The Wi-Fi was not that reliable but that might be something that happens island wide.

The location in the center of Koror was convenient to shops, grocery stores and restaurants. The dense area next door was full of tropical plants including banana trees. The breakfast included eggs to order and fresh fruit and breads. Very spacious room with sitting area, balcony overlooking garden, and small kitchen with everything needed and super clean. We stayed 12 nights while scuba diving and will stay there again on our next trip.

Nothing

Exceeded expectations. Room was as beautiful and bright and large as the photos. Staff were as kind as the reviews. Rooftop terrace was very pleasant rain or shine during provided breakfast or also just to take your own meals up to eat and relax. Amenities were everything you could ask for while staying on an ocean vacation. Swim suit dryers, drying racks, dive gear cleaning tub, towels to borrow, laundry services, and super kind and helpful owner. We will definitely be back.

Loved everything.

We couldn’t been happier to call this home for almost three weeks. It really became our home away from home. The staff communicated efficiently to arrange for airport pickup and greeted us upon arrival despite a long wait at the airport. They even kindly offered to get a cake for my son’s birthday the day after we arrived to help us celebrate it. The owner and staff were so kind throughout our entire stay. They helped us with every request, folded and washed our clothes promptly, made nutritious breakfast, cleaned the rooms well, provided beach towels and treated us as family. We made some forever memories here and great friends! Thank you so much for accommodating us! We really appreciate Kate it!

The only issue we had was the stairs being a bit steep for my elderly Dad.

I stayed at Garden Palace for two weeks during a work trip to Palau. It was spacious, clean, overlooking a green area. Away from the traffic / noise of the main street but close enough for easy access of restaurants, supermarkets, pharmacy etc. The owner and his staff were great, paid attention to detail and always available to help. The laundry service was at a reasonable rate and much appreciated during my long trip. A good breakfast was served on the roof terrace every morning and we were able to use the terrace for work meetings. There is an area to rinse and dry diving equipment although I did not use this myself. Overall a great stay!

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Highly recommend this place, I felt so at home, the staff were super friendly and welcoming, the rooms are so nicely designed, I travel a lot and this may be one of my favorite room setups I have stayed in. I loved it, there is even a kitchenette you can make your own food, the view is incredible.

Small things like would be nice to have an option of herbal teas for non-caffeine drinkers. Some may want a pool or more buffet breakfast options but I don't think any of that took away from the beauty and grace of the place.

I loved that it had a clothing rack and fan and well-stocked kitchenette and two chairs and a coffee table for a living room element in addition to the very comfortable beds. It was a nice size, with a balcony. Great attention to detail and decoration. I had to dry scuba gear and used the laundry equipment well instead of packing wet gear. Breakfast was lovely too with eggs instead of Chinese style dinner food. Very nice hotel.

It was a bit expensive. I wanted a half day rate since I was flying at night and that was offered, but only until 6. I wish there was a pool. The worse thing was that there was no wifi in the common area on the roof (where breakfast was served and could be used for lounging, but I couldn't skype my kids from that space so brought down the breakfast tray each day to my room)

The hotel is centraly located in Koror and the room was very big, actually a studio with equipped kitchenette. The owner and team were very helpful to book tours and taxi. A transfer to airport was included. Internet worked pretty well.

Breakfast choice was very limited and always the same everyday, it was not a buffet. The hotel had no pool, the only common space was the top floor where breakfast took place. The price was too high for the offer but prices are very high in Palau and in relation to the touristic offer.

Spacious room. Location very good. Various range of Restaurants and supermarkets all withinin 10 min walk. Friendly staff whilst still self catering yet hotel services too Provided ideal home facilities access whilst still enjoying hotel services -pot pan, hob mini oven grill, microwave, fridge, kettle iron etc. Seasoning, oil, cleaning material. Also gave free late check out, which was very kind as flight was in the evening. Very organised and communication was very efficient.