Lot’s of activities, friendly staff, clean facility, safe, and plenty of parking.

Internet dropped so no TV or wi-fi one night. No shampoo or soap in dispensers, and beach had oil slick from nearby port with fuel depot. Construction at outdoor bar was very disruptive during the evening dinner service and live band hours.

We recently stayed at White Rock Beach Hotel and Waterpark, and overall, it was a memorable experience! The staff were incredibly friendly and welcoming, always ready to assist with any request. The waterpark was definitely the highlight of our stay. It offered a variety of activities that catered to all ages, from thrilling slides to relaxing pools. There were separate wave pools for both children and adults, which was a great touch. The waterpark kept us entertained, making it the perfect spot for both relaxation and fun. Breakfast was another standout feature of the hotel. The buffet was delicious, offering a wide selection of foods to choose from. It was the perfect way to start our day, with options to satisfy all tastes. The beach itself may not have had the crystal-clear waters and fine sand we were expecting, but it still offered plenty of activities. We enjoyed kayaking, and the inflatable water course available. The presence of lifeguards throughout the area made us feel safe, ensuring that everyone could enjoy the activities without worry. All in all, our stay at White Rock Beach Hotel and Waterpark was enjoyable. The friendly staff, great waterpark, and abundance of activities for everyone made it a great vacation spot. While there were a few small maintenance issues and the Naya Bar’s pricing could be a bit much, they didn’t overshadow the fun and overall positive experience.

As for the rooms (Poolside Deluxe), while they were not overly spacious, they were sufficient for group of four. The layout worked well, though we did notice that the lighting in the room was a bit dim. Additionally, the air conditioner had a leaking issue, which was concerning as the water created a slippery surface on the tile flooring. This posed a bit of a safety hazard, and it would be great if this could be addressed. Another downside, however, was the Naya Bar. While the setting and atmosphere were nice, the prices were quite steep, making it less accessible for those on a budget or for families looking for a more affordable dining experience.

Breakfast was great few but decent selections. Kids love the water slides, wave pool (should have sunshade), beach though it was too hot. The staff are just too wonderful and very proactive - very attentive and always ready to serve with a smile. Special mention to Khamille at FO and Marcia (not too sure about her name) she brought us the beach towel and the servers at the beach Restobar.

The guards at the gate, we understand that they are just doing there job, but didn't like the idea that you will be stopped each time you go out of the resort and asking for Check Out pass.

A little bit old, but the aquapark is nice and fun, especially for children. The breakfast was nice and tasty.

The restaurant is an overpriced, unfortunately there is no other possibility close by. We needed make a small change in our reservation, I wrote the message few times, but there was no response. Even at the reception was difficult to explain it. We made an online check-in, they asked for, but I think there was no advantage of it.

The staff, buffet breakfast, coffee station, various swimming pools to choose from.The whole property is clean in general.

The bathroom,during shower the water will go to the other area and no bathroom rug is provided. No hangers and cabinets to store clothes. The plastic wristband that you have to wear the entire days of your stay,non detachable. No official calling card.

Had a great time with my family. We celebrated the 2025 new year in the resort.

There is a quiet time policy in the resort. However, one night there are foreign guests who are fighting and they are shouting in the middle of the night.

We loved everything from the location, facilities, activities, rooms, the staff and the food. We stayed 3 nights and the place was so awesome. The kids enjoyed oll the different activities from wave pool to the inflatables and the slides as well as the island hopping and snorkeling and the jet skiing.

None.

Breakfast were good.

While we were dining at the Naya Bar , there were 2 cats jumped into our bench , looking at the table eyeing our dinner. We told the host and still the cats kept coming back. Until the security came and watch the cats not to get close to us. My sister has an allergy to cats.

I liked how accomodating the staffs aspecially their life gaurds.

I didn’t like that there were activities that they said online would be available but is not when we arrived (entertainment building- karaoke etc.)

- friendly staff especially the lifeguards - clean and well-maintained swimming pools - amazing view of mount Cawag - tasty buffet breakfast - the wonderful jetski experience