The room was well appointed , clean and comfortable.

The location was away from town , staff were not able to go of script, the roof top bar / jacuzzi were out of order ( and look to have been for sometime) the pool side furniture was poorly maintained, Breakfast was limited , overpriced hotel

Excellent accommodation, comfy bed, nice view, great breakkie, super accommodating staff

Elevator issues when we were there. We are on the 4th floor and bith seniors

The standard of the facilities at the hotel were very high quality. It is probably the best hotel you could choose to stay which is near Coron town. Also the staff at this hotel were fantastic in terms of friendliness and professionalism (special mention to Debbie who was always so nice to our group, it meant a lot).

The access keys at the hotel should probably be upgraded to cards. Although reception can look after the key, I feel that most other hotels of this quality have moved on to cards. I also felt the bathroom lock was difficult to open at times. Also the beer that you can order at the pool was really poor quality (San Miguel). The cocktails were nice but for some reason the beer tasted really bad.

Staff were excellent and attentive. The room was large and cool. The balcony with sea view was very nice. The room was very clean. The breakfast had a lot of choice and good quality.

The food on the main menu for lunch and dinner was very disappointing . We ate two meals in there and both were below what i consider good hotel food, so ate outside at much better and cheaper places. The Japanese curry was just ok, The burger steak was dry, over cooked . The thin crust pizza was quite unpleasant with a crust like a bit of cardboard. If the price was very cheap in wouldn't be such an issue , but the prices were standard Hotel costs. And looking at how few people bothered to eat in the Hotel restaurant I think others felt the same .

I booked three panoramic rooms and three bayside rooms with deck access. Without a doubt, the panoramic room is the best of the best. There are only three in total, each located at the corner of a different floor. These rooms are incredibly spacious, with bathrooms nearly the size of a standard room. The bathroom features a rain shower and a large tub with a glass wall offering a breathtaking view of the bay. The bedroom’s prime corner location provides an unobstructed view of the bay, and it even includes a private balcony. I was beyond impressed—these panoramic rooms are truly a hidden gem. The customer service is exceptional, showcasing the renowned Filipino hospitality. The staff from the reception to the restaurant and luggage assist were superb. The on-site restaurant is air-conditioned, a rare find in the area, which made us choose to dine there frequently. There were lots of delicious entrees to pick from. We have a few favorites- crispy pata, sinigang, tapa and oh they have one of the best french fries. Ummm almost forgot, the turon is soooo good! The breakfast buffet goes beyond the standard American fare of toast, cereal, and fruit. Instead, it offers a fusion of Filipino and American dishes, including fried rice, eggs, a variety of meats, tropical fruits, made-to-order omelets, waffles, pancakes, and more. To top it all off, the restaurant offers a stunning view of the bay. The entire place is spacious, and the staff is incredibly friendly, accommodating, and responsive. I have videos of the room and bath room but can't load it here. too lazy to dod screenshots.

Everything here is top-notch—except for one small issue: the guest towels in the rooms need updating, as they look a bit worn and not fluffy at all. That’s my only complaint in an otherwise flawless experience.

The panorama room overlooking the sea is amazing. I am so glad we were able to secure that room. It is massive, the bathroom is also massive with a big tub and a rain shower as well. Great location for a hotel too, you can either walk 20 minutes into the town (not totally recommended, but that is an option), or get a cheap tuk tuk in, which the staff call in for you. Amenities are great as well, the pool and restaurant are great.

There are times where it feels like you need to close the blinds because people can see in, which is a shame because even at night it is nice to look at the view, but unfortunately since most of the walls are glass you might have people looking inside.

View from the balcony. Option of good Espresso coffee at breakfast. Comfy bed and good quality bed linen. The team in the restaurant and concierge were all delightful and made up for some of the short comings.

Room had ceiling light flashing for hours in the middle of the night after each power cut. No cushion anywhere to be seen on balcony or pool lounge furniture which makes them uncomfortable. Instant coffee & creamer as a coffee option in bedroom. Lastly, there is no lounge to sit and hang out when it rains..choice is lobby or restaurant.

The deck access room was great & had lots of deck chairs for guests. Sunsets were amazing from both the deck & the pool area. Staff were very friendly & happy. Everything was clean. Food was delicious. Access to the main street of Coron is right out front. The hot springs are close by & boat tours are very easily organised including pick up & drop off from the hotel. I recommend the Exclusive tour options as you get a boat to yourselves with a Captain, deck hand & a guide to show you around. Early starts usually beat some of the crowds.

This is more a guest complaint rather than a hotel one. From the 2nd floor you could hear a guest dropping weights in the gym area, which is on the 5th floor, with many signs asking not to drop weights. The staff did speak to the guest, after multiple guests complained, & they did stop.

The room was stunning. The building was beautiful, and amenities were great. Breakfasts were the best we had in the Philippines. The Panorama Suite did not disappoint. The bathroom was unreal, and the view from the tub at sunset was to die for. We were treated very well by staff and given a complimently celebratory cake. They also covered our room in rose petles, which was beautiful.

The diner menu was very, very expensive and was subpar. Book airport transfer earlier than recommended as we went with what was booked by reception and missed our flight 😑 Also, it has a dock, but our private boat tour couldn't dock there as it isn't considered fancy enough. Was disappointed that we spent all this money a had to dock on the other side of town. We were also told we couldn't eat our wedding cake in the restaurant unless we paid $500, which was so weird

The hotel is well located, overlooking the bay and within easy reach of the main stretch with restaurants (just take a local tricycle). The staff are lovely and will do what they can to assist you with your travel needs. I stayed in both a Bayview and a Standard room, and each have advantages and disadvantages. The Bayview rooms benefit from a beautiful view and quieter setting but also suffer from the heat of the sun exposure. The Standard room are cooler as they are not exposed to the sun all day long, but overlook the a noisy road and as there is little noise insulation, you need to consider what is of value to you, also in my case the view was of the electric pylon. In all cases the beds are comfortable and bathrooms are quite large, with walk in shower, plenty of towels, toiletries and a hairdryer. the hotel has a gym and an infinity pool both overlooking the bay.

Because of how the A/C units are installed there is little sound insulation from outside noises, so if you are a light sleeper I suggest paying a little more for a bayview room.