1. Superior Room was excellent for its price 2. Beddings and towels were clean 3. Breakfast was good and reasonably priced, coffee was excellent 4. Had hot water in the shower 5. Reception, maintenance, service and security staff were helpful and courteous 6. Provision of water dispenser to refill drinking water was not only convenient but less usage of plastic water bottles

1. I was not informed that senior discount cannot be applied when reserving thru booking.com (3rd party) 2..Shampoo was supplied but the other bottle was not labeled so wasn't sure if it was conditioner or liquid bath soap 3. No toothbrush/toothpaste provided 4. Shower curtain could be a tad longer so water does not spill into the toilet/sink area 5. Room phone was not working

As pictures shown, clean and tidy, Terrace chairs , trees and flowers , cozy place . 2 minutes walk to SM Lipa grand terminal, great location. Highly recommend Zillion. Meanwhile, payment policy and process is complicated and contradictory which irritate customers, Zillion should talk with Booking.com to improve it for seamless payment process

The room is spacious and has a really high ceiling which we appreciated because it provides good air flow inside the room. Its also accessible and location is really good since its just walking distance away from SM Lipa. The staffs are very accommodating and friendly too :)

The room cleanliness can be improved. We encountered black ants pestering the ceiling of the room we stayed in :( we were a little concerned because it can get annoying if it comes to bed.

-clean room -enough parking space, secured. -love how it is for legal family and they condone otherwise. -affordable -accomodating staff especially kuya guard of night shift. -just adjacent as in literally walking distance to SM

-the room i stayed have faulty aircon and it kept on shutting down after a few minutes and it kinda disrupted our rest, we were transfered to another room and its better. -room light is a little dark for me (i have an eye problem)

Everything. The staff were absolutely fantastic, Everything was wonderful. I've stayed in budget hotels all over the world and this one was the best. Nothing was too much trouble for the staff 24/7. Room was a budget room but clean comfortable excellent A/C good reception on tv and the shower was brilliant, easy temperature control and well powered, not experienced a shower that good in a budget hotel before. 2 minutes walk to bus terminal and SM shopping mall Would highly recommended to anyone staying in Lipa

Nothing

We love the whole place overall. The room we booked is for 5 people, we have two bunk beds and an extra. It was comfortable, the sheets amd towels smells nice, clean room and bathroom. The surroundings is family friendly, the kids love their small playground and trampoline.

No elevator.

Location is good, walking distance from SM. Ambiance is good. Friendly and accommodating staff as well as the guard. Clean surroundings. The place and location is safe. Even walking at night from SM to hotel feels safe.

Nice location and good ambience! Most specially you feel safe when your are at the venue.

Nothing but i want to suggest to put someone at the entrance/gate if you want to ask something specially if your not familiar or first time in that place.

Very good location, the property is very close to grand terminal in SM city Lipa. Staff are nice to help guests

The bed and blanket should be cleaned constantly.

The premesis is beautiful. Great effort has been put into making the site look pretty. At night it really shows.

No complaints