Breakfast offered a great variety. We went around 6:30 to beat the crowds, and the staff were very friendly. The inflatable waterpark was a lot of fun.

Dinner at the Sandy Point(grill) needs significant improvement. We waited an hour and a half for our meal, and to make up for the long wait, they provided each table with a single mango.

The place was beautiful, the pool view from my room was amazing! The rooftop bar is a great place to unwind and enjoy a relaxing drink. And the staff were so good 👍 👍👍

They could work on making it a little more wheelchair friendly, small steps everywhere that could do with a little ramp to assist the chairs, and some ramps that need a lesser angle so it's not so steep.. especially for access to the pools.

All in all excellent I can't think of anything that my wife and I disliked . Pleasant place to relax you seem to belong to a big family the staff were very supportive by all.means. The food was so good that it was hard to choose so many different dishes to choose from Veges so fresh and delicious The dinning Hall so decorative and clean A place that my wife and I would recommend. Perfect

Nothing

Awesome place. Welcoming staff. Very beautiful surrounding with satisfying facilities. Noisy on the weekend - a lot of kids in the area. But rooms are quite good in noise isolation. Breakfast is quite good.

Would be great if the staff will ask for cleaning before doing it. Or just change the schedule - cleaning at 10:30 am is quite early I think.

Staff and pool area

Linens and towels with stain Entrance door lock broken Terrace busted light Broken mirror Garbage upon check-in Safety deposit box not working

Breakfast is great. There were a lot of people during our stay though. But we only felt the crowd during dinner and breakfast times, other than those time, people are scattered in the wide area, so there is no crowd in the pools and in other activity areas.

Check in took longer than expected. Area to get the towel is only located in the main pool. Some floors, specially in the main building is a slipping hazard.

The pool and friendly staff in reception

The process of staff during breakfast buffet and there are smudges on the curtains that cover the bathroom stall.

Clean environment and accommodating staff

Less activity available during evening hours and activities fits for adult as mostly day time activities cater kids

Facilities and rooms are clean. Lots of swimming pools, we love the waterpark. Buffet breakfast is also good.

the staff were excellent and exceeded expectations

during our stay maintenance was being performed and caused odor ultimately caused a room relocation. the staff were understanding and accommodating without issues