380 reviews
From
$300Podgórze 55, Karpacz, 58-530, Poland
380 reviews
1/154
Skiing
Spa/Wellness packages
Pet Friendly
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Escape to the relaxing Jelenia Struga MEDICAL SPA in Karpacz, Poland, a perfect retreat for adults seeking a rejuvenating getaway. Situated just 4.2mi from the city center, this 4-star hotel offers a serene location at Podgórze 55, where guests can unwind and enjoy the tranquil surroundings. Boasting 380 reviews, this hotel is highly rated for its exceptional service and peaceful ambiance.
At Jelenia Struga, guests can indulge in a variety of amenities to enhance their stay. From skiing and wellness packages to a luxurious spa and an indoor swimming pool, relaxation and recreation are at the forefront of the experience. The hotel also offers complimentary Wi-Fi, private parking, and pet-friendly accommodations. For those looking to explore the area, the hotel provides shuttle services and easy access to nearby attractions.
Unwind in the sauna, steam room, or Turkish bath, or simply lounge on the sun deck and enjoy the picturesque garden views. With a 24-hour front desk, room service, and a restaurant on-site, guests can savor delicious meals and unwind in the comfort of their non-smoking room with a private bathroom. Experience the ultimate in relaxation and hospitality at Jelenia Struga, where every guest is treated to a truly memorable and rejuvenating stay.
Indulge in a luxurious stay at Jelenia Struga MEDICAL SPA, where even your furry companions are welcome to join the vacation. Enjoy the company of your pets as they stay for free at this pet-friendly retreat. With no extra charges for bringing your beloved animals along, you can fully relax and rejuvenate knowing they are by your side throughout your stay.
Discover a haven of relaxation at the hotel's indoor swimming pool, exclusively for adults. This heated pool boasts picturesque views, offering a serene environment for guests to unwind and take a relaxing dip. With features like a plunge pool and captivating vistas, the pool provides a perfect spot to rejuvenate after a day of exploring the nearby attractions or hitting the ski slopes.
Savor delectable meals at Restauracja Oro Nero, the on-site restaurant known for its family-friendly ambiance and modern cuisine. Treat your taste buds to European flavors prepared with care and expertise. After a satisfying meal, return to your non-smoking room to bask in comfort and hospitality. With a range of room types available at Jelenia Struga, including apartments and deluxe studios, guests can choose the perfect accommodation to suit their needs and ensure a truly unforgettable stay.
Closest airports
Wrocław–Copernicus Airport
51.1miPardubice Airport
51.7miSkiing
Spa/Wellness packages
Pet Friendly
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Steam room
Free Airport Shuttle
Sauna
Sun deck
Parking On Site
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Bidet
View
Show 8 photos
Deluxe Studio, 2 Twin Beds
2 Twin Beds
1 Queen Size Bed
195 sqft
Private Bathroom
Minibar
Flat-screen TV
Free toiletries
x4
More details
Show 16 photos
Budget, 2 Twin Beds, Single Use
1 Queen Size Bed
2 Twin Beds
170 sqft
Private Bathroom
Minibar
Flat-screen TV
Free toiletries
More details
Show 15 photos
Family, Single Use, Balcony
1 Sofa Bed
1 Queen Size Bed
2 Twin Beds
1 Sofa Bed
185 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
x3
More details
Show 22 photos
Deluxe, 2 Twin Beds, Single Use, Balcony
1 Queen Size Bed
2 Twin Beds
185 sqft
Lake view
Garden view
Private Bathroom
Balcony
More details
Show 6 photos
Maisonette, Double
1 Double Bed
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
More details
Family
2 Twin Beds
1 Sofa Bed
1 Queen Size Bed
195 sqft
Flat-screen TV
+
More details
Show 5 photos
Deluxe Studio
Minibar
Flat-screen TV
+
More details
Room, Terrace
Balcony
Flat-screen TV
+
More details
Apartment
Flat-screen TV
+
More details
Deluxe, Balcony
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Family, Balcony
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
+
More details
Budget
Minibar
Flat-screen TV
+
More details
8.8
380 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Mike
8.2
August 2025
The food was very good, great breakfast selections and dinners were especially good. The location is beautiful and easy to reach. The room was plenty big enough and the view was great. I took a dip in the pond fed by a mountain stream, it has a convenient stair and wading area and yeah it was freezing cold but invigorating, my wife said I was crazy! The pool and saunas were very nice and the spa treatments (massages) were very good.
We selected a room overlooking the ponds and garden with a balcony, there were no chairs or table on the balcony? I asked on our first day and we only got two chairs on our last day. Outdoor seating on the deck is rather limited with no tables to eat at, strange considering the size of the deck? Another item my wife and found strange, the entire interior of the hotel is painted black (except the rooms, white) and gave it a dark eerie feel especially in the halls with no windows.
Ali
10
February 2025
Incredible surroundings, two nice lakes in front with ducks, relatively easy access to trails, amazing food, authentic and clean room with a refined bathroom. Sauna and pool are very clean and accessible, open until late. An must-see tour by Adam in the decommissioned uranium mine, literally next door to the hotel.
Very small but the layout of the hotel was confusing in the first two days.
Jan
9.1
July 2024
Very very good food. Breakfast great and dinner we had was really delicious. Also the position and green views were calming.
Too soft mattress maybe. Otherwise all great.
Marek
10
October 2023
Excellent food, including breakfast!!!! The forest and the mountains are amazing. There is an old uranium mine (Podgórze) close by, book the extreme guide on their website, super exciting!
Artb
10
July 2025
The whole place it’s Amazing
None
Burak
10
May 2024
Calmness, being in the nature
Nothing everything was what I needed
Maciej
7.3
December 2024
We liked: Restaurant Staff, Views, List of the things hotel can share with you extra upon request (like special kinds of pillows etc), recommendations what you can visit nearby
We didn’t like: please add to the checklist of cleaning the headrest od the bed. When we sat on the bed I saw dust in the air, I turned behind me and saw big layer of dust. I took a picture but will not attach it. Also carpet was not vacuumed well. Rest of the room was nicely cleaned. All massages felt the same. When requested classical massage which should felt different than relaxing one - honestly no difference, stuff was nice though but I did not receive what I expected. Shower head did strange noise - due to pressure and leaking, easy fix should help.
Alenka
7.3
June 2025
At first glance, when you look at the pictures everything looks very beautiful. The hotel is really located in a stunningly beautiful, quiet place, surrounded by forest, from the restaurant you can go to the terrace overlooking the pond and the forest. I give the breakfasts a 10 out of 10, very tasty and a great choice.
There are still questions to welness. When the hotel claims to be as a wellness and spa with 4 stars you want to have more than two saunas and a swimming pool. There were only 3 sun beds and 4 chairs for the whole wellness, that is, if you wanted to lie down after the sauna and you do not find a free one, you will rather have to go for a swim or go back to the room. Some of the shower cubicles worked intermittently. There was a great lack of hooks both in the wellness area and in the showers. By the way, they do not give towels and sheets in the wellness area, so everyone goes to the sauna in bathing suits. I managed to ask for extra at the reception, but judging by the reaction of the woman at the reception, it is not accepted here. The plus is that the hotel has a lot of different entertainments like bowling, billiards, table soccer. But be prepared that if your room will be above the bowling alley, you will hear everything until at least 22h. In general, the hotel is not bad, but the lack of many details spoiled the overall impression.
Marcin
7.3
July 2022
Rooms its so old
Dominique
3.7
September 2021
More or less nothing.
Very very poor level for a 4-star hotel. Feeling that the owner has no willingness or no capacity to invest and make it at the standard of other four-star hotels. Very limited staff available, and quite unfriendly but for one person in the restaurant. There was nobody at the reception desk when we arrived on Thursday night, and we had to go through multiple corridors to eventually find somebody who could call the receptionist. All seemed very old and without any style (furniture in our room seemed to be an assembly of unsuited pieces coming from an antic). No attention at all to the details (the holding bars in the swimming pool which are not solidely fixed, the hamam which does not produce any steam, the hospital-style lights in the swimming pool and in the sauna), no staff and no towels available in the swiming pool area with the spa actually closed when we stayed, the poorness of the wifi actually disfunctioning most of the time in our room. Really felt that the owner is trying to save on all costs, but this is obviously at the detriment of the customers (no one would dare to say guests in this hotel). I had reserved for three nights, but looking at the disaster, wanted to cancel the last two nights adn look for another place, but was just answered that the details on the hotel were in the confirmation mail. So no refund. Booking.com is to be blamed for this stay too. Looking at the hotel, it is ununderstandable this hotel attracted a rating above 8 when I booked, which means Booking does not monitor and double-check the opinions and ratings that are posted. At least in respect of this hotel.
Airports
Wrocław–Copernicus Airport
51.1miPardubice Airport
51.7miAirports
Wrocław–Copernicus Airport
51.1miPardubice Airport
51.7miRestauracja Oro Nero
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Skiing
Spa/Wellness packages
Pet Friendly
Restaurant
Indoor swimming pool
Free Private Parking
Free wifi
Room service
Steam room
Free Airport Shuttle
Sauna
Sun deck
Parking On Site
Terrace
24-hour front desk
Lake view
Non-smoking rooms
Beach chairs/Loungers
Garden view
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Balcony
Bidet
View
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Bike tours
Bowling
Cycling
Darts
Hiking
Horseback riding
Pool table
Skiing
Walking tours
Bathroom
Additional bathroom
Bathrobe
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Entertainment & Family Services
Board games/Puzzles
Indoor play area
Food & Drink
Coffee house on site
Fruit
Minibar
Restaurant
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Elevator
Facilities for disabled guests
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Couples' massage
Facial treatments
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Light therapy
Manicure
Massage
Neck massage
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Free Airport Shuttle
Shuttle service
View
Garden view
Lake view
View
Pets are allowed. No extra charges.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
Maestro,
Cash only
This property accepts cash.
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