The hotel is ideally located close to the rail station, and is thus the ideal place to stay in Nowy Sacz. The decor in the room was not new or contemporary, but instead has a warmth and style that feels comfortable and welcoming - unlike other more modern hotels that just feel stylishly soulless! The room was really comfortable, well lit, and above all clean. Breakfast was good - and it was possible to visit the buffet and get back to the table without fear having your crockery cleared away when your back was turned. Water for tea was properly hot - which is also not something to be taken for granted. Staff were lovely - I felt very welcome in this hotel.

The pool was only open later in the day - it would have been nice to enjoy a swim first thing in the morning.

Very nice, clean and modern hotel with wonderful facilities, excellent breakfast with a wide variety of food. Nice spa and pool area. There is a small supermarket next to the hotel open every day. It is easy to park on the street for free. The room was clean and spacious.

The staff at the reception could give a little warmer welcome and goodbye. It was not clear where is the pool reception and how to get there.

The hotel is very nice and especially the spa facilities are lovely - spa definitely exceeded my expectations. The room was comfortable, the bed was nice, the staff were helpful and polite, all nice.

The breakfast has some nice points but is of uneven quality. This is the only thing to improve.

It was a random choice to stay in Hotel Beskid during our motorbike trip in South-Poland. It is located out of the downtown, but only a short walking or some bus stops are needed to reach Rynek. Modern, clean building. Staff is kind, speaking English well. We had a misunderstanding during booking process, they helped us to clarify it. Hotel has a safe, big parking for some fee. Room was clean, and well-equipped. Breakfast was excellent, wide selection of several types of food and drinks.

We were glad to stay in a wellness hotel - according to the description. We have gone down to the wellness section, but the receptionist informed us that the pool is under construction, only sauna and the tiny jacuzzi works and entry is permitted only for naked people. (This information was not told at the main reception). Not a big issue, but funny :) Double bed was so narrow and hard for us.

Good location and have store next to hotel

Keycard always problem for me!!! Everytime i got “dont put the key with phone!!!” For? 20century

The breakfast is perfect, Also the location of the hotel, only 1km from the center of the town. The hotel staff was very helpfull and friendly. I like also the spa facilities.

I dont have something to suggest.

Breakfast was excellent.

Many additional fees. Parking + 50 PLN for dog / night, which was not indicated in advance.

My late arrival and extremely early departure (I was actually taking part in a long-distance bicycle race) was not a problem. I was able to order dinner (the pasta was superb, by the way) to my room and the very helpful receptionist arranged with the kitchen a hearty breakfast neatly packed for me to take away. The room itself was comfortable and I managed to get some good quality sleep. Which was paramount at that particular situation ;)

Clean, comfortable, quiet room - felt luxurious. Friendly check in even though it was very late at night.

There was only one very thin pillow each.

Very large rooms, everything to a good standard.

Breakfast could have been better but I think as it was out of season and not busy it was a lite version.