Staff were very friendly, the room was clean and the bed was extremely comfortable. Super convenient and comfortable for an overnight layover, would definitely recommend and stay again.

Restaurant menu extremely limited so was planning to each inhouse but ended up ordering ubereats. The shuttle service (from hotel back to the airport) is badly organised - all the staff will tell you it runs every 30-40 mins but not when the next one is, and you can end up sitting around for ages waiting. Surely you could just have a timetable (10am / 10.45am / 11.30am / 12.15pm etc), put it on the wall, and then it's clear to everyone.

Close to airport, spacey restaurant serving wonderfully breakfast and dinner

The shuttle bus makes beeping noise almost every half an hour while backing up in front of the hotel, that keeps me awake and hard to fall asleep as we are just staying a few floors above

I was shocked by the 40.00 fee to park and turns out that fee is taxable which made it 44.00! Who taxes parking! Parking accommodations are never discussed on the site's website page and I don't like surprises! Also, the car entrance to the hotel is very low end and the parking signage is confusing and not clear. Only shuttle buses can access the main lobby entrance. Cars can only access the lobby by parking in the parking garage, going through a plain drab door on a drab concrete wall then taking an elevator to the lobby. Is this a nice hotel or am I in the ghetto?

Convenient shuttle to and from airport. Staff was very friendly and attentive. We decided to eat at the hotel since it was so convenient. The food was excellent just a bit pricey for what we had. The bright side is we didn’t have to leave the property. We were tired from a day of traveling.

Our only complaint is we were two rooms away from the elevator shaft. We heard the elevators cycle all night long. We compensated some of the noise by turning on background sleep sounds. They had a good selection for the breakfast but we found that the sausage was cold. Some of the food wasn’t up very warm.

The location was great! Right next to a McDonald’s open 24 hours so it was good to have food if you arrived late. The hotel restaurant and market was open late too so you have options. I also loved having the shuttle to take me to and from the airport. The front desk was nice and friendly.

I wish there were more front desk people working to help check in guests. There was only one person working so it was a bit of a wait once we got in. Since we were on a shuttle, there were 6 of us trying to check in at once plus people buying stuff from the market. The one working also had to take calls so more waiting.

Front desk staffs were quick and professional mostly. The first associate that checked us in made a mistake of giving us a room right in front of the elevator area, when she specifically acknowledged that the room was away from the elevator, which was what I had requested. Another associate promptly changed it to another room that was far away from the elevator, so it worked out. The hotel's proximity to LAX airport and car rental locations is a big plus, which is for my repeated stays at this hotel each time I visit LA.

The room we were reassigned had a weird smoking odor upon entry, and a Housekeeping associate came up and confirmed the odor. She returned shortly afterwards and sprayed the room with a freshener. When we returned later in the evening, the smoking odor was unnoticeable.

The room and facilities were nice. We had a nice dinner at the bar and enjoyed the football game provided on several screens. The staff was very friendly and helpful.

1. They tell you upon booking that the shuttle comes by every 30 minutes, but we had to wait almost 45 to get picked up. 2. Their drinks were a little pricey, but it was one of the best mojitos I've ever had, so I'm not mad about it. Their breakfast buffet price was outrageous. My fault for not asking before sitting down. We paid ~$70 (after tip and tax) for some eggs, bacon, toast, strawberries, and coffee. There's a Denny's right across the street that would have provided the same for a fraction of the cost.

I chose this hotel mainly for its convenient location near the airport, as I was only staying one night before my flight. It served its purpose as a place to prepare for my travel back, The free shuttle service to the airport was a big plus and made my travel preparations much easier.

The room size was quite small, which made it feel a bit cramped. The air conditioning was not central, just a regular unit located near the floor, and it was quite noisy, making it difficult to sleep comfortably. I also noticed that the area around the hotel didn’t feel particularly safe, which was a bit concerning.

Location - close to the airport and had a free shuttle every 30 minutes picking up and dropping off at the airport. This was super convenient. The room was large and very comfortable with good amenities in the bathrooms, like Dove shampoo, conditioner, soap and body lotion. The staff were very helpful and professional. The lobby had a restaurant. We did not have a chance to use it so I cannot comment on how good it was but we used the lobby to watch a number of soccer games. The staff were wonderful in setting up the channels which allowed a lot of travellers to make use of this. Created a great vibe in the lobby.

I had no issues or complaints about this property. It is located in an area that is probably not the prettiest in LA but that is not within the control of this hotel. We used the hotel as a stop over close to the airport and it was great for that.

First and foremost I enjoyed the location! It was convenient being so close to the airport! It was clean and quiet! It's an average Holiday Inn! I didn't spend a lot of quality time there! I was out and about! I didn't get a chance to enjoy the pool or the bar! I'll check it out the next time

I didn't enjoy how crowded it was getting over to the front door to check in ! The McDonald's adjacent to the hotel was super crowded everyday, so with it having the same entrance it becomes a standstill at the entrance! Also there must've been some type of event going on because the lobby was packed with people and luggage! A good sign for the hotel though! You had to maneuver through the crowd to get to the elevator!