Fabulous hotel extremely close to the airport which was perfect for our 7am departure. We booked a Premier Executive room for 2 nights which gave us an airport transfer and access to the Executive Lounge. This was definitely the best Executive Lounge we’ve used in our many travels across India and even surpassed the Taj hotels we’ve stayed at. Lovely lounge with ambient music, secluded tables and hot and cold food between 6pm-8pm including amazing chicken tikka! Breakfast was fantastic with a wide and plentiful spread and no queues to get in like other hotels we’d stayed at!

Staff! It was the staff definitely. So resourceful and dedicated. I was there in hyderabad for just a night to attend a dear friend's wedding and while I watched a ton of saree draping videos, none of it helped and when I called the fornt desk for help - they didnt hesitate and sent help in the form of two angels who helped me get ready in 20 minutes and be on my way. I can't thank them enough for all they did.

exhaustive check-in times - not sure if it were the systems that were slow or the process tedious. Also contact number of the hotel was not working for me, so i was left stranded at airport looking for a free shuttle for at least an hour before I made it to the correct parking lot. More instructions would be helpful.

I recently had the pleasure of staying at Novotel Hyderabad, and my experience was nothing short of outstanding. From the moment I arrived. What truly made my stay unforgettable was the exceptional service provided by the staff, particularly Priyanshu. He went above and beyond to ensure that every aspect of my stay was perfect. His kindness, professionalism, and willingness to assist with anything I needed made a significant difference. Whether it was helping with my requests, providing recommendations, or simply greeting guests with a warm and friendly attitude, Priyanshu truly exemplified hospitality at its finest. I would also like to extend my appreciation to Bikash, Lavish, Roshni, and Riyaz, who were equally incredible in delivering top-notch service. Their attentiveness, dedication, and commitment to guest satisfaction did not go unnoticed. They always had a smile on their faces and ensured that every request was met with efficiency and care. It’s rare to find such a team of individuals who are so passionate about making guests feel at home. Novotel Hyderabad is truly lucky to have such an outstanding staff.

A short trip that needs an early morning flight makes this hotel a perfect place. 10 mins to the airport. If you are there for a day this would make sense. If you can travel for 1 hour to the airport, you can get much better value for money with a lot of other 5 stars. This is an OK place to stay, more like a business hotel and super expensive for what it offers.

This is no value for money. Over priced perhaps due to location as it's the only 5 star at 10 min distance to the airport.

Healthy options on breakfast menu. Highly appreciate the hospitality from highly professional staff across Novotel. Thank you.

My bed. It is soft and too low for me. I got back discomfort every morning when I get up. I am sleeping on my side and managing. Wish the two twin beds were little higher and firm. My sister did not get the discomfort on her bed but she told me higher the bed, less back strain. She is medical assistant. We are still enjoying the stay, with all your excellent hospitality and excellent always friendly staff in all areas. Thank you

I liked the security of the place it's one of the safest in hyderabad. The staff was very nice and friendly I liked how everyone of them is smiling and take time to say hello and greet. The breakfast and dinner was not that good as there was mostly an Indian cuisine although some of them were good but most are not preferred I would certainly not up to 5 star hotel. There was the manger at twilight shift he was so good and very helpful he I can't remember his name but he have made an exception for us, we missed dinner time because our luggage were missing during arrival so we came late he have taking the initiative to arrange dinner for us. Thank you very much.

Iwold say the location is very remote. The breakfast and dinner. Some time the electricity go out only twice in 7 days. The swimming pool is just laking.

Room was large, great wifi. Location perfect for early morning flight - hotel provided a take away breakfast. Staff at front desk and premium lounge (Riya in particular) could not have been more helpful.

I struggled to find the shuttle pick up - it is opposite pillar 9 for anyone else struggling - despite messaging the hotel to ask. I don't understand why they can't just tell you where it is.

The Hotel is very near to airport and it helps. My stay was short lived but I appreciate hotel staff as they helped with everything related to cabs, shuttle, stay and comfort of in dining as well. I needed a medicine and the hotel staff got it for me at 2 AM - which is unbelievable. Cannot thank enough - I had a good time and the hotel + its staff are wonderful

The shuttle information from Hotel can be shared upfront citing there's airport pick up and drop off service runs from hotel every hour.

Ambience was good

I had booked the hotel 1 month prior my stay with full payment and wen I informed that I wld dine in thr which is so obvious as I was staying thr on dec31st night it was weird for me to hear that they want to block some money from my credit card as a safe deposit to wards my in house facilities. wat a hypocrisy... I said that wl b cleared during the time of checkout but insisted on the card block than finally the staff agreed that on no credit basis u can have dine in and clear the cheque there only which I agreed to. And as it was jan 1st the staff insisted to block and reserve table in advance that too with full payment for me n my daughter which I did. Spread was lavish was dj was not great not expected such a behavior from so called Novotel.

Property is well maintained, gym, pool, spa were well maintened. We enjoyed the gourmet restaurant and their food quality. It was a pleasant stay. Breakfast was good.

Room interior could have been better, they are not in maintenance wood/ply of bed and furniture were chipping out. Room service was a bit slow. Expected a better view room pool view one. The buffet arranged for Lucknow cuisine was not upto the mark. Food quality and service is buffet was not as great as expected.