I recently had the pleasure of staying at the Hilton Garden Inn Al Jubail, and I was truly impressed. The check-in process was seamless, thanks to the exceptional service provided by Sabreen, the Front Office Supervisor. Her warm welcome, efficiency, and kindness set the tone for a wonderful stay. The room was spacious, clean, and comfortable. The housekeeping team, led by Zohaib, did an outstanding job in maintaining the room's cleanliness and organization. I also appreciate the support provided by Javed from the sales team, who was always available to assist us during our stay. Ayyaf Al Zahrani, the Duty Manager, was also very helpful and professional. Special thanks to the General Manager, Nader Madhkour, for building such a fantastic team. I'd like to extend a particular thank you to Sabreen, whose exceptional service made us feel valued and appreciated. We'll definitely be back to Hilton Garden Inn Al Jubail whenever we're in the city. Thank you again to the entire team for a wonderful experience. Best regards, Nouman Khan

We liked everything ♥️

Overall, I had a pleasant experience. Here are the highlights: Comfortable Rooms: The rooms were spacious, clean, and well-maintained. The bed was comfortable, and I appreciated the blackout curtains for a good night’s sleep. Friendly Staff: The hotel staff was courteous and attentive. They promptly addressed any requests or concerns. Great Location: The hotel is conveniently located near the city center, making it easy to explore local attractions and attend meetings. Delicious Breakfast: The breakfast buffet offered a variety of options, from continental to local cuisine. I particularly enjoyed the freshly baked pastries. Wi-Fi Connectivity: The Wi-Fi was reliable, which was essential for my work-related tasks.

Nothing

I liked the cleanliness of the room, the comfortable stay, the delicious breakfast, and the exceptional service provided by the front desk team, particularly Mr. Yousef Alkhaldi, who went above and beyond to ensure everything was perfect.

There was nothing I didn’t like about the property. My stay was enjoyable and met all my expectations.

The hotel is super clean. Staff are professional and kind. The security is very good. The location and view are amazing in front of Jubail Cornish. It's almost minutes from Jubail city and Jubail airport and about half an hour from the heart of the industrial city. If you are group of people make sure to be accommodated in the same floor or to get cards from the reception to allow you visit each other as the elevator only opens at your floor.

Sometimes the housekeeping service delayed to 4-5 pm. The bed isn't so comfy.

The room is clean and comfy The location is good and the sea view room is amazing 🤩

The breakfast food wasn’t as expected. No variety of food + the location of the restaurant is near the hotel entrance without enough privacy.

As Usual Location and STAFFER WHO work at hotel Reception, Clearning workers and restaurant staff and Cheff who always remember my face .

Very regret the business center PC is not in operation and for the business, we need to fix by Hotel immedidately. please consider.

We really enjoyed our stay in Hilton Garden Inn. Facilities and amenities are all great. All staff are welcoming and approachable, especially Mr. Ayyaf and Mr. Abdulrahman in reception, a score of 1000/10 for their hard work and workmanship. Keep up the good work Sir’s. 👍 I will surely recommend this hotel to my friends.

Nothing, hotel really exceeds our expectations.

I always book in this hotel it is highly recommended

Housekeeper has some issues in cleaning and arranging the room.

This is 2nd time but reception staffers are remember my last stay and it was good to see them and stay this hotel again. Service itself is good and introduced my guest from Japan, too

I prefer bath tab room but bath tab condition is not good and shower is rather cold when winter season. Pleas maintain the shower temperature during cold/winter season like December, January , February. It is rather cold and not hot water.

its was overall a very good stay and had pleasant experience. staff were good and helpful. breakfast was nice with good spread. if i get chance again surely opt this property

nothing i can say. all were good.