The front desk was very polite and helpful. The checkin process was very fast and smooth. The best thing was we asked for the front view from our room window and our request was generously accepted. The lift was fast and clean. The room was spacious and AC was freezing literally. There was fragrance looming in the room which made us very refreshing. The bed was very comfortable and relaxing. The view from the window was exquisite and breathtaking.The room was also equipped with basic kitchen utensils including microwave, hot plate, and mini bar. The carpet was elegant too and the overall room decor was nice. I would definitely recommend this hotel for families who are coming on a leisure trip to Taif.

This hotel should consider adding a small cafeteria or restaurant or even coffee shop so the guests can have it and enjoy their stay. The hotel management should think about replacing normal LED tv with a smart tv so guests can log in and the kids could enjoy their stay too. The washroom was okay but a bit proportionally smaller than the room itself. We observed also some wall tiles have small cracks that needs to be replaced. The hand shower must be replaced as it was hard to use.

We like everything specially the location, the amenities, restaurants, super markets around the hotel. And about the hotel, we like room comfort, cleanliness, kitchen with hot plate, Microwave, Fridge, basic Utensils, washrooms with warm water and cleanliness, carpet in lounge and bedroom, lifts, plenty of car parking around, quiet premises. The reception staff were very nice and friendly, speaking Arabic as well as English and treating guest with great respect. This is my 3rd stay at this hotel and every time it exceeds my expectations. The credit definitely goes to the owner and management of this hotel.

The hotel management should think about making their own restaurant and dining area where the guests can enjoy the food at hotel. Also the normal LED TV's can be replaced with Smart TV, where the guests can log-in and the kids can enjoy their stay too.

It’s location, quiet and peaceful as well as variety of food restaurants nearby. Room size spacious and decor elegant. Bed comfortable, AC chilling, wash room clean with warm water. Reception staff was very friendly and helpful, 2 high speed lifts,

Hotel should think about making their own restaurant so that guests can enjoy food.

the location, facilty, and staff was good

Booked for suite with private pool, unfortunately the pool was not well maintained, pool was slimy and dirty.

Location

No sound proofing… the guests in other rooms were so loud and made it very difficult for us to sleep. Sound proofing should be improved.

the room has kitchen and it was nice. and they provide all the things you needed im happy to stay..

i didnt like some mattres have stain. but so far so its good..

The room was very comfortable and clean. The staff was very helpful and made me feel like welcome during my entire stay.

The parking is a bit tight and not super user friendly. However, the facilities are very well maintained. The surroundings could be better and you can see some abandoned cars from the hotel windows.

Location is good Staff are really nice and helpful The rooms view on the mai street looks awesome

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Liked every thing in the hotel. Really was an amazing experience. Great staff especially the the guys at the reception. Thanx a lot for making my staying deserved.

WiFi is very slow and sometimes not working at all.