Since Bookings overbooked the rooms and the room we reserved was not available, Rodolpho gave us the last room they had, decreased our charge accordingly and comped our parking. I cannot say enough good things about his and everybody's service. Top notch hotel!

I booked a mountain view room and booking confirmed it. When I got to the hotel I was told they were all out of Mountain View rooms and only had one room left, an accessibility room. I asked how they could not have the room and I was told by Rodolpho that Bookings had over booked the rooms. How could this happen? we are lucky they had a room for us. I suggest that people should always call the hotel to make sure what Bookings says is true. I will be doing that from now on.

I loved the coffee in the morning and the spacious on site gym is the nicest hotel gym I have ever seen/used. The hotel is in a central location and that made it a great choice for me, as I didn’t want to drive to restaurants. The hotel is clean and modern. I would recommend this hotel and will be returning.

The sliding door for the bathroom is a terrible idea. I wish hotels would stop using this design when renovating. It offers less privacy and they are difficult/annoying to operate as it depends on the person who installed it. Sliding doors do not belong on bathrooms, they belong on barns.

Breakfast was OK- it cost $18.00 and I had a croissant(very good) some fruit (not good) and coffee. I think you should include the cost in the room charge.

I think the bathroom is a little weird- it is part of the room, a with separate toilet and a separate shower. I could not turn off the shower because the device for on and off was unclear- it had little poles that one turned around with no signage.

Beautiful clean room with a very comfortable bed! Rooftop bar was good, but could use better Sun shades. The ones they have now are not designed to withstand wind and are very loud.

The staff at the front desk could be a bit friendlier. They were professional, but a smile could go a long way :)

Location. Design. Friendly staff and great rooftop.

The outdoor plants along the building are looking wilted, non taken care of with weeds. It does not look good around the building. Foot traffic noise from the rooftop bar in our bedroom at the 5th floor just under.

Easy parking. Location and ease of access from 101. Breakfast goes on til 1030 am is a great plus.

Water pressure was on the lower side. The sink whistles unless it is plugged. Breakfast was a bit underwhelming. I would only make use of it if it was included with the reservation.

Location is amazing, walkable distance to a lot of restaurants/bars. Beautiful view from both the room and rooftop of Mt Tam. Very spacious/comfortable room with clean room/bathroom.

More water bottles in the room would be great

The AC Hotel is well located in the city of San Rafael. It is new, clean and comfortable. I would stay here again.

Nothing - it was great.

Front desk was extremely helpful and the bartender on the first floor 6/18 was very nice and attentive to my husband and I. We looooved the hotel because it is extremely beautiful and modern. We will definitely come back.

Great location, and lots of good restaurant options around the corner. Very clean and modern hotel.

Parking charges are a bit excessive.