Directions: Took bus from Memanbetsu Airport to Utoro Bus Station Terminal. 3500 JPY. About 2 hours. Low frequency of buses, please check schedule at Shari Bus website or email them. From Utoro bus terminal a short 10-minute walk to hotel. Room: Twin Room-Sea View- Non-Smoking. Duration: 3 nights Service : Good and friendly staff. Most of them at the lobby able to converse in basic English. Check in and out was smooth and quick. Value : OK. Booked via Booking.com. Good pricing compared to various hotel agents sites about 2months before arrival. Did not include breakfast. The was a hot spring fee (token amount) when checking out. Wi-Fi: Free in room. Decent Wi-Fi signal. Room : Level 5 room. There are lifts to L5. Window view is SeaView / Wharf View. Spacious room for 2. Able to fit in any sized luggage. TV had some local channels did not use extensively. Toilet/bathroom no issues. Shower separated from toilet. Heater worked ok. Electric Kettle was ok. A small Fridge was available. Aircon worked ok. Food: Did not consume any hotel food. Noticed in the evenings, there was buffet dinner at the hotel restaurant. Sleep Quality: Good. No serious disturbance. Laundry/ Others: Did not use. Coined-washing machine on the same level as hot bath, workout station and massage chairs. Cleanliness: Decent. No major issue. Gym: Only noticed a workout station. Did not use. Location: Good. More or less at center of town. Near sightseeeing boat areas and World heritage conservation center. Walkable in few minutes to convenience stores. Overall : Stayed 3 nights. Relax Stay. Some of the furniture looked dated but ok no issue in general. Relaxing and peaceful stay!

Some of the furniture looked dated but nothing serious of concern.

Very surprisingly Stuff is almost one leg kick for front desk, f&b, housekeeping department. Good location. Spacious room that provided washing machine in the room

Great service , friendly service and very co operative staff ensured that our stay stay was most enjoyable. Even with language barrier communication was effectively . Thanks to technology. We would certainly recommend this property to those visiting there.

Spacious, comfortable, no plastic smell, both Wa & You shitsu, daily towel supplies, big onsen, close to bus terminal, close to the turtle island for sunset view

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Lovely staff., Wonderful and spacious room, excellent location and great food at the hotel restaurant. I highly recommend this hotel

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Yummy breakfast and nice location

Price-wise, quite expensive

Great location, breakfast excellent. Helpful staff when dining needed.

No one at desk for early check in.

Ideal location. Nice breakfast. Spacious room.

Amazing view of the lake. Luxury Japanese bath.

The staff were wonderful. They really went above and beyond what could be reasonably expected.