Hotel is nice and modern , full complements like cattle, coffee cups, coffee, 2x bottles of water. Good wifi speed. Lot of food sources walking distance like Jollibee, McDonald's, 711 across the street. A new shopping mall also walking distance.Driver picked us up at the airport even tho i forgot to let them know when and what flight I'm arriving with but we had to wait a little which was fair enough.

Window to the street is not really helpful and the view was a power relay station or something. Didn't seal properly so gaps were visible and the noise from outside was quite audible like the window was practically open. Could use some double/triple glass and a new frame, sliding shower door were poorly maintained very hard to open/close. Noisy since early morning 6 7am, staff running around.

I was looking for a reasonably priced hotel close to the airport because I arrived in Cebu at 1:00 am. They included airport transfers in the price so it was a no brainer to stay there. The driver was already waiting when I got through immigration, which was good. Location wise was average being on a very busy road. You have to have been to the Philippines to understand when I mention the traffic. The bed and pillow was particularly comfortable.

It would be useful to have a map layout of all the power points and electric plugs and what they do without trial and error of finding where everything is and what it does.

The stay is great value for money, we stayed here only one night, before flying out. It is near the airport and conveniently offers a free shuttle to the airport, so it was perfect for what we needed. The staff is super friendly and helped take our bags upstairs since there was no elevator. The room was clean and offered basic bathroom amenities such as shower gel, shampoo, and a toothbrush with toothpaste.

The breakfast was pretty basic, but offered a quick bite

Super comfy bed and rooms cleaned to a high standard. Airport pick up and drop off was always on time and they will check if your flight is delayed and still be there to meet you. A very professional service and excellent driver. The hotel is perfect for flight stop overs in a great central location. All the staff here were very professional and always keen to help in any way. Breakfast is great with lots of coffee

No complaints

The staff was accommodating (Mark was helpful)..the free pick up from airport on arrival and drop off to airport was amazing and the drivers are very kind.Location was very accessible with malls and fastfood restaurant nearby.The room was clean with the bed very comfortable.It mets all my needs and even exceeds my expectations.

Nothing..just a small point,the toilet seat just needs a bit of fixing otherwise all was a good.

I spent 1 night there, very good hotel. The bed is comfy and the room is large enough. The bathroom is quite small but the water pressure is great. It’s very good for a layover. I had breakfast included, the breakfast is basic but it’s all you need. What I preferred the most is that they offer airport pickup and drop off, very handy and stress free. I would stay again if I have another layover in Cebu.

My recent stay at Vivien's Hotel in Mactan Island was largely enjoyable, with its close proximity to the Mactan-Cebu International Airport being a significant advantage. The complimentary airport shuttle service was a key factor in my choice and it proved to be very convenient. The room's ambiance was particularly impressive. It was well-decorated and maintained to a high standard of cleanliness. The highlight, however, was the bed, which was extremely comfortable and contributed greatly to a good night's sleep. The shower also stood out for its strong water pressure, offering a refreshing experience. I appreciated the range of facilities and amenities available,, including food options, and the staff were both friendly and helpful, enhancing the overall pleasant atmosphere of the hotel. However, my stay was slightly impacted by the noise level in the hallways during the night, possibly due to my room's proximity to a staff maid's closet. This was a notable disturbance in what was otherwise a peaceful setting. Overall, my experience at Vivien's Hotel was positive. The combination of a comfortable room, excellent service, and the convenience of being near the airport made for a satisfying stay. I would recommend this hotel to travelers seeking a comfortable stay close to the airport, with the caveat of potential noise in the hallways.

Noisy hallways.

Accommodation/room: The room and the sanitary facilities were clean and functional. The air conditioning worked well. There were small snacks and a mini bar in the room (for a fee). The hotel is close to the airport. Service/staff: The staff were friendly and helpful. Breakfast: There was a breakfast buffet with various and changing dishes. Conclusion: I can recommend the hotel.

Nothing, everything was okay.

Great place to stay for a layover for air Travelers no back aches from the beds customer service was outstanding, adjacent shopping mall one block away on the same side of the street Lapu-Lapu overall is a great experience to stay there this is my fourth time staying at this hotel.

The bathroom sink did not drain well, it was no big deal I made an adjustment

Super convinient hotel for a short stay traveling via airport: shuttle bus is free of charge, a bus driver recommended also a money exchange office with the best rate we got in Phillipines. It was especially convenient that the hotel took care of our winter clothes during the whole 2 weeks' stay free of charge! 7 persons! Thank you, Vivien's, once again!

Breakfast menu is more or less basic. It's ok, but could be better.