Close to the highway. Dog friendly at no charge! They even have treats for them at the front desk. The room was small but contained everything you need - microwave, fridge, Keurig with coffee supplies, one tea pod. The armchair in the room was extremely comfortable. Nice to read in. The bed was very comfortable with the softest sheets I have ever felt. There used to be a full hot breakfast in the morning with scrambled eggs, sausages and hash browns; juices; variety of cereals and pastries. There was a coffee & tea station in the front lobby. I noticed children’s DVDs in the front lobby I assume for borrowing to entertain the kids. The staff were very friendly and sent a text awhile after we had checked in to ensure everything was ok with the room and to offer help 24/7 should it be required. Lots of parking.

Nothing

Convenient, Quiet Location.

I did not like the Shampoo and Conditioner bottles hanging in the shower. EXTREMELY hard to squeeze. Definitely not a good option for seniors with little strength in their hands. When I was trying to squeeze the shampoo bottle, it needed so much force to squeeze that the bottle become dislodged and it almost cause me to fall out of the shower stall. I caught myself, but did hurt myself in the process. Sounds totally crazy I know, but I think it was due to the angle where the dispenser bottles were hung in the corner shower stall. I hurt my shoulder and arm muscle just trying to use the shampoo dispenser. I will not use it again. I feel you should look at moving the dispensers or getting bottles that would squeeze much easier so that such force is not needed.

The breakfast was very good. There were eggs, potatoes, and sausage and bacon for hot items. They had yogurt, muffins, cinnamon buns, toast and cereal. The food was very good and they had staff dedicated to making the breakfast and topping up items instead of the reception desk staff running in and out like other places we have stayed. The location is great for shopping - it is close to the Medicine Hat Mall as well as a big box area. It is a very quite location and the hotel itself is quiet at night. The staff are very friendly and helpful too.

It would be nice to have an adult cereal for breakfast like muesli. Other than that, I can’t think of anything else - we really enjoyed our stay.

Location convenient to the Trans-Canada highway. Effective blackout curtains. Clean and comfortable room with lots of towels in the bathroom. Good use of space, including a closet with lots of room for clothes and other items. Microwave and refrigerator behind doors, which eliminated any noise from the fridge. Complimentary buffet breakfast with hot and cold options.

Nothing.

The movies to borrow was a great way to entertain the kids. Location close to takeout supper was great. Staff were friendly and explained the inputs for the tv/video system clearly. Good location close to highway, too. Appreciated access to jam, peanut butter, and English muffins.

A little more selection at breakfast would have been great. I prefer access to syrup. Maybe waffles, too.

The staff was wonderful, the room was clean, modern, comfortable, and far exceeded our expectations of an express hotel. The experience was genuinely great, and we will certainly stay with Home Inn Express when we are in town next.

I quite genuinely cannot come up with anything. Although expectations were already fairly high, as the location we visited was new, we could not have been happier with our experience.

My daughter and I were enroute from Winnipeg to a conference in Banff and looking for a place to stop and rest. After reading reviews , I chose to book at this hotel (as we knew 10 hrs of driving in one day would be enough). What a gem! Ample free parking, staff were super helpful and welcoming, room was super clean and beds and pillows comfortable, clean breakfast area and well stocked. Hot foods hot and cold foods cold. A keeper on my list and to recommend.

Nil

Staff were awesome and very helpful. My car broke down and they were helpful to accommodate us until we could figure things out. Lots of storage in the rooms. Easy access to main roads.

You could hear people opening and closing their doors. Rooms were a bit small.

Very friendly staff, good breakfast. Pets travel free & dog treats available free of charge. Tea & coffee & cookies available in lobby area too. As it was at Christmas woke up to a bag of Lindt chocolate & candy canes hanging on door. Very very nice touch in my opinion at the time of year

There wasn't anything I can say I didn't like about the Home inn

The fact that it had everything we needed. The PlayStation in the room was a big bonus for the kids!

The fact that bathroom doesn’t have a fan, makes the walls in the bathroom very dirty. They should be washed more often.